Attachment 284377 Details for Bug 492690

Full output from the printing troubleshooter

troubleshoot.txt (text/plain), 10.02 KB, created by Federico Mena Quintero on 2009-04-07 00:20:00 UTC

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Creator: Federico Mena Quintero

Created: 2009-04-07 00:20:00 UTC

Size: 10.02 KB

patch

obsolete

>Page 1 (Scheduler not running?):
>{'cups_connection_failure': False}
>Page 2 (Choose printer):
>{'cups_dest': <cups.Dest HP-LaserJet-1200 (default)>,
> 'cups_instance': None,
> 'cups_queue': 'HP-LaserJet-1200',
> 'cups_queue_listed': True}
>Page 3 (Check printer sanity):
>{'cups_device_uri_scheme': u'usb',
> 'cups_printer_dict': {'device-uri': u'usb://HP/LaserJet%201200',
>                       'printer-info': u'Hewlett-Packard HP LaserJet 1200',
>                       'printer-is-shared': True,
>                       'printer-location': u'linux-9dz0',
>                       'printer-make-and-model': u'HP LaserJet 1200, CUPS + omni',
>                       'printer-state': 3,
>                       'printer-state-message': u'CUPSToOmni: No pages printed!',
>                       'printer-state-reasons': [u'none'],
>                       'printer-type': 135172,
>                       'printer-uri-supported': u'ipp://localhost:631/printers/HP-LaserJet-1200'},
> 'cups_printer_remote': False,
> 'is_cups_class': False}
>Page 4 (Check PPD sanity):
>{'cups_printer_ppd_defaults': {u'General': {u'ColorModel': u'Gray',
>                                            u'Dither': u'DDI1_4',
>                                            u'InputSlot': u'DTR1_2',
>                                            u'MediaType': u'DME1_33',
>                                            u'PageRegion': u'DFO1_146',
>                                            u'PageSize': u'DFO1_146',
>                                            u'Resolution': u'600x600dpi'}},
> 'cups_printer_ppd_valid': True,
> 'missing_pkgs_and_exes': ([], [])}
>Page 5 (Locale issues):
>{'system_locale_lang': None,
> 'user_locale_ctype': 'en_US',
> 'user_locale_messages': 'en_US'}
>Page 6 (Local or remote?):
>{'printer_is_remote': False}
>Page 7 (Choose device):
>{'cups_device_dict': {'device-class': u'direct',
>                      'device-id': 'MFG:Hewlett-Packard;CMD:PJL,MLC,PCL,PCLXL,POSTSCRIPT;MDL:HP LaserJet 1200;CLS:PRINTER;DES:Hewlett-Packard LaserJet 1200;MEM:8MB\x068',
>                      'device-info': u'HP LaserJet 1200 USB #1',
>                      'device-make-and-model': u'HP LaserJet 1200'}}
>Page 8 (Printer state reasons):
>{'printer-state-message': u'CUPSToOmni: No pages printed!',
> 'printer-state-reasons': [u'none']}
>Page 9 (Error log checkpoint):
>{'cups_server_settings': {dbus.String(u'AuthType'): dbus.String(u'Default'),
>                          dbus.String(u'DefaultAuthType'): dbus.String(u'Basic'),
>                          dbus.String(u'DefaultPolicy'): dbus.String(u'default'),
>                          dbus.String(u'Order'): dbus.String(u'deny,allow'),
>                          dbus.String(u'Require'): dbus.String(u'user @OWNER @SYSTEM'),
>                          dbus.String(u'Satisfy'): dbus.String(u'any'),
>                          dbus.String(u'SystemGroup'): dbus.String(u'sys root'),
>                          dbus.String(u'_debug_logging'): dbus.String(u'0'),
>                          dbus.String(u'_remote_admin'): dbus.String(u'0'),
>                          dbus.String(u'_remote_any'): dbus.String(u'0'),
>                          dbus.String(u'_remote_printers'): dbus.String(u'1'),
>                          dbus.String(u'_share_printers'): dbus.String(u'0'),
>                          dbus.String(u'_user_cancel_any'): dbus.String(u'0')},
> 'error_log_checkpoint': 8720L}
>Page 10 (Print test page):
>{'test_page_attempted': True,
> 'test_page_completions': [(2,
>                            u'Job stopped due to filter errors; please consult the error_log file for details.')],
> 'test_page_job_id': [2],
> 'test_page_job_status': [(True,
>                           1,
>                           'HP-LaserJet-1200',
>                           'MANUAL DE CONSTRUCCION CON BAMBU GUADUA',
>                           'Stopped',
>                           {'Dither': u'DDI1_4',
>                            'InputSlot': u'DTR1_2',
>                            'MediaType': u'DME1_33',
>                            'PageSize': u'DFO1_146',
>                            'Resolution': u'600x600dpi',
>                            'attributes-charset': u'utf-8',
>                            'attributes-natural-language': u'en-us',
>                            'document-format': u'application/postscript',
>                            'job-hold-until': u'no-hold',
>                            'job-id': 1,
>                            'job-k-octets': 111319,
>                            'job-media-sheets-completed': 0,
>                            'job-more-info': u'ipp://localhost:631/jobs/1',
>                            'job-name': u'MANUAL DE CONSTRUCCION CON BAMBU GUADUA',
>                            'job-originating-host-name': u'localhost',
>                            'job-originating-user-name': u'federico',
>                            'job-preserved': True,
>                            'job-printer-state-message': u'CUPSToOmni: No pages printed!',
>                            'job-printer-state-reasons': [u'none'],
>                            'job-printer-up-time': 1239063312,
>                            'job-printer-uri': u'ipp://linux-9dz0.site:631/printers/HP-LaserJet-1200',
>                            'job-priority': 50,
>                            'job-sheets': [u'none', u'none'],
>                            'job-state': 6,
>                            'job-state-reasons': u'job-stopped',
>                            'job-uri': u'ipp://localhost:631/jobs/1',
>                            'job-uuid': u'urn:uuid:ff930684-0bfa-3c5e-66d1-8c2f9110408a',
>                            'number-up': 1,
>                            'printer-uri': u'ipp://localhost:631/printers/HP-LaserJet-1200',
>                            'time-at-completed': None,
>                            'time-at-creation': 1239063196,
>                            'time-at-processing': 1239063196}),
>                          (True,
>                           2,
>                           'HP-LaserJet-1200',
>                           'Test Page',
>                           'Stopped',
>                           {'attributes-charset': u'utf-8',
>                            'attributes-natural-language': u'en-us',
>                            'document-format': u'application/postscript',
>                            'job-hold-until': u'no-hold',
>                            'job-id': 2,
>                            'job-k-octets': 17,
>                            'job-media-sheets-completed': 0,
>                            'job-more-info': u'ipp://localhost:631/jobs/2',
>                            'job-name': u'Test Page',
>                            'job-originating-host-name': u'localhost',
>                            'job-originating-user-name': u'federico',
>                            'job-preserved': False,
>                            'job-printer-state-message': u'CUPSToOmni: No pages printed!',
>                            'job-printer-state-reasons': [u'none'],
>                            'job-printer-up-time': 1239063312,
>                            'job-printer-uri': u'ipp://linux-9dz0.site:631/printers/HP-LaserJet-1200',
>                            'job-priority': 50,
>                            'job-sheets': [u'none', u'none'],
>                            'job-state': 7,
>                            'job-state-reasons': u'job-canceled-by-user',
>                            'job-uri': u'ipp://localhost:631/jobs/2',
>                            'job-uuid': u'urn:uuid:038f8d30-71c1-3888-5a08-87bf57836f12',
>                            'printer-uri': u'ipp://localhost/printers/HP-LaserJet-1200',
>                            'time-at-completed': 1239063306,
>                            'time-at-creation': 1239063291,
>                            'time-at-processing': 1239063291})],
> 'test_page_successful': False}
>Page 11 (Error log fetch):
>{'error_log': ['I [06/Apr/2009:19:14:41 -0500] Saving subscriptions.conf...',
>               'I [06/Apr/2009:19:14:51 -0500] [Job 2] Adding start banner page "none".',
>               'I [06/Apr/2009:19:14:51 -0500] Saving subscriptions.conf...',
>               'I [06/Apr/2009:19:14:51 -0500] [Job 2] Adding end banner page "none".',
>               'I [06/Apr/2009:19:14:51 -0500] [Job 2] File of type application/postscript queued by "federico".',
>               'I [06/Apr/2009:19:14:51 -0500] [Job 2] Queued on "HP-LaserJet-1200" by "federico".',
>               'I [06/Apr/2009:19:14:51 -0500] Saving subscriptions.conf...',
>               'I [06/Apr/2009:19:14:51 -0500] [Job 2] Started filter /usr/lib/cups/filter/pstops (PID 6644)',
>               'I [06/Apr/2009:19:14:51 -0500] [Job 2] Started filter /usr/lib/cups/filter/pstoraster (PID 6645)',
>               'I [06/Apr/2009:19:14:51 -0500] [Job 2] Started filter /usr/lib/cups/filter/CUPSToOmni (PID 6647)',
>               'I [06/Apr/2009:19:14:51 -0500] [Job 2] Started backend /usr/lib/cups/backend/usb (PID 6648)',
>               'I [06/Apr/2009:19:14:51 -0500] Saving subscriptions.conf...',
>               'E [06/Apr/2009:19:14:51 -0500] PID 6647 (/usr/lib/cups/filter/CUPSToOmni) stopped with status 1!',
>               'I [06/Apr/2009:19:14:51 -0500] Hint: Try setting the LogLevel to "debug" to find out more.',
>               'E [06/Apr/2009:19:14:51 -0500] [Job 2] CUPSToOmni: Fatal error: unable to load "libHP_LaserJet_1200.so", g_module_error returns "libHP_LaserJet_1200.so: cannot open shared object file: No such file or directory"',
>               'E [06/Apr/2009:19:14:51 -0500] [Job 2] CUPSToOmni: No pages printed!',
>               'I [06/Apr/2009:19:14:51 -0500] Saving subscriptions.conf...',
>               'E [06/Apr/2009:19:14:52 -0500] [Job 2] Job stopped due to filter errors.',
>               'I [06/Apr/2009:19:14:52 -0500] Saving subscriptions.conf...',
>               'I [06/Apr/2009:19:14:52 -0500] Saving subscriptions.conf...',
>               'I [06/Apr/2009:19:15:06 -0500] Saving subscriptions.conf...',
>               'I [06/Apr/2009:19:15:06 -0500] [Job 2] Canceled by "federico".',
>               'I [06/Apr/2009:19:15:06 -0500] Saving subscriptions.conf...',
>               'I [06/Apr/2009:19:15:06 -0500] Saving subscriptions.conf...',
>               'I [06/Apr/2009:19:15:12 -0500] Saving subscriptions.conf...']}

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Attachments on bug 492690: 284377