|
Bugzilla – Full Text Bug Listing |
| Summary: | MozillaThunderbird: 60.0 start-up crash due to folder name with special characters | ||
|---|---|---|---|
| Product: | [openSUSE] openSUSE Distribution | Reporter: | Andreas Schleth <schleth_es> |
| Component: | Firefox | Assignee: | Scott Reeves <sreeves> |
| Status: | RESOLVED FIXED | QA Contact: | E-mail List <qa-bugs> |
| Severity: | Normal | ||
| Priority: | P5 - None | CC: | astieger, bart.vanassche+novell, heiko.rommel, jsegitz, pcerny, schleth_es, sreeves, suse, wolfgang |
| Version: | Leap 15.0 | ||
| Target Milestone: | --- | ||
| Hardware: | x86-64 | ||
| OS: | Other | ||
| See Also: |
https://bugzilla.mozilla.org/show_bug.cgi?id=1489984 https://bugzilla.mozilla.org/show_bug.cgi?id=1482248 |
||
| Whiteboard: | |||
| Found By: | --- | Services Priority: | |
| Business Priority: | Blocker: | --- | |
| Marketing QA Status: | --- | IT Deployment: | --- |
(In reply to Andreas Schleth from comment #0) > Is there a way to safely migrate an old profile to the new TB-version? No problem like this was shown in any of our testing, so something in your prefs.js. I just filed this bug with mozilla: https://bugzilla.mozilla.org/show_bug.cgi?id=1489984 The issue is apparently triggered by special characters in folder names. https://hg.mozilla.org/comm-central/rev/80754eac3809 https://hg.mozilla.org/releases/comm-esr60/rev/7802e1dbc3f26a0ddcb5efa14dfce919f3b7ea21 Wolfgang, would you like to address this regression with the upstream fix or wait for 60.1.0? Petr, please include in the SLE update already in progress. From earlier upstream discussions I expect 60.1 pretty soon already. Unless this is hitting many users I tend to wait. I am hit by this problem on my private computer on Leap 42.3. Crash of MozillaThunderbird-60.0-74.1 in mozilla::detail::nsTStringRepr<char16_t>::First() const (this=this@entry=0x7fffffff9c70) at /usr/src/debug/thunderbird-60.0/xpcom/string/nsTSubstring.cpp:848 when having folder names with 'Umlauts'. *** Bug 1108566 has been marked as a duplicate of this bug. *** Reporter, can you please check if this is fixed in 60.2.1? https://software.opensuse.org/package/MozillaThunderbird mozilla or mozilla:Factory project I just tested 60.2.1 from OBS and it works nicely with my and my wife's setup. I added some umlaut-folders manually for my account. With my wife's account there are still some old umlaut-folders. No problems. So, this seems to be fixed. Thanks! Thank you for confirming, closing This is an autogenerated message for OBS integration: This bug (1107772) was mentioned in https://build.opensuse.org/request/show/640013 15.0+42.3 / MozillaThunderbird This is an autogenerated message for OBS integration: This bug (1107772) was mentioned in https://build.opensuse.org/request/show/640041 15.0+42.3 / MozillaThunderbird openSUSE-SU-2018:3051-1: An update that fixes 20 vulnerabilities is now available. Category: security (important) Bug References: 1066489,1084603,1098998,1107343,1107772,1109363,1109379 CVE References: CVE-2017-16541,CVE-2018-12359,CVE-2018-12360,CVE-2018-12361,CVE-2018-12362,CVE-2018-12363,CVE-2018-12364,CVE-2018-12365,CVE-2018-12366,CVE-2018-12367,CVE-2018-12371,CVE-2018-12376,CVE-2018-12377,CVE-2018-12378,CVE-2018-12383,CVE-2018-12385,CVE-2018-16541,CVE-2018-5156,CVE-2018-5187,CVE-2018-5188 Sources used: openSUSE Leap 42.3 (src): MozillaThunderbird-60.2.1-77.2 openSUSE Leap 15.0 (src): MozillaThunderbird-60.2.1-lp150.3.19.1 SUSE-SU-2018:3247-1: An update that fixes 19 vulnerabilities is now available. Category: security (important) Bug References: 1066489,1084603,1098998,1107343,1107772,1109363,1109379 CVE References: CVE-2017-16541,CVE-2018-12359,CVE-2018-12360,CVE-2018-12361,CVE-2018-12362,CVE-2018-12363,CVE-2018-12364,CVE-2018-12365,CVE-2018-12366,CVE-2018-12367,CVE-2018-12371,CVE-2018-12376,CVE-2018-12377,CVE-2018-12378,CVE-2018-12383,CVE-2018-12385,CVE-2018-5156,CVE-2018-5187,CVE-2018-5188 Sources used: SUSE Linux Enterprise Workstation Extension 15 (src): MozillaThunderbird-60.2.1-3.13.1 openSUSE-SU-2018:3687-1: An update that fixes 25 vulnerabilities is now available. Category: security (important) Bug References: 1066489,1084603,1098998,1107343,1107772,1109363,1109379,1112852 CVE References: CVE-2017-16541,CVE-2018-12359,CVE-2018-12360,CVE-2018-12361,CVE-2018-12362,CVE-2018-12363,CVE-2018-12364,CVE-2018-12365,CVE-2018-12366,CVE-2018-12367,CVE-2018-12371,CVE-2018-12376,CVE-2018-12377,CVE-2018-12378,CVE-2018-12383,CVE-2018-12385,CVE-2018-12389,CVE-2018-12390,CVE-2018-12391,CVE-2018-12392,CVE-2018-12393,CVE-2018-16541,CVE-2018-5156,CVE-2018-5187,CVE-2018-5188 Sources used: SUSE Package Hub for SUSE Linux Enterprise 12 (src): MozillaThunderbird-60.3.0-74.2 |
After today's online update all our Thunderbirds (various users on several PCs, all on Leap15) stopped working with the existing profiles. thunderbird --ProfileManager works and lets me create a new profile that seems to be working. Just copying my old prefs.js into this profile makes it crash again. I have no addons or themes installed. Reverting to the previous version (52.9) fixes this problem. With 60.0 the commandline says: ExceptionHandler::GenerateDump cloned child 29331 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal... and the crashreporter means: Add-ons: langpack-ar%40thunderbird.mozilla.org:60.0,langpack-ca%40thunderbird.mozilla.org:60.0,langpack-cs%40thunderbird.mozilla.org:60.0,langpack-da%40thunderbird.mozilla.org:60.0,langpack-de%40thunderbird.mozilla.org:60.0,langpack-el%40thunderbird.mozilla.org:60.0,langpack-en-GB%40thunderbird.mozilla.org:60.0,langpack-es-AR%40thunderbird.mozilla.org:60.0,langpack-es-ES%40thunderbird.mozilla.org:60.0,langpack-fi%40thunderbird.mozilla.org:60.0,langpack-fr%40thunderbird.mozilla.org:60.0,langpack-hu%40thunderbird.mozilla.org:60.0,langpack-it%40thunderbird.mozilla.org:60.0,langpack-ja%40thunderbird.mozilla.org:60.0,langpack-ko%40thunderbird.mozilla.org:60.0,langpack-nb-NO%40thunderbird.mozilla.org:60.0,langpack-nl%40thunderbird.mozilla.org:60.0,langpack-pl%40thunderbird.mozilla.org:60.0,langpack-pt-BR%40thunderbird.mozilla.org:60.0,langpack-pt-PT%40thunderbird.mozilla.org:60.0,langpack-ru%40thunderbird.mozilla.org:60.0,langpack-sv-SE%40thunderbird.mozilla.org:60.0,langpack-zh-CN%40thunderbird.mozilla.org:60.0,langpack-zh-TW%40thunderbird.mozilla.org:60.0,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:60.0 BuildID: 20180731173940 ContentSandboxCapabilities: 119 ContentSandboxCapable: 1 ContentSandboxLevel: 0 CrashTime: 1536518090 EMCheckCompatibility: true FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1536506147 MozCrashReason: MOZ_RELEASE_ASSERT(this->mLength > 0) (|First()| called on an empty string) Notes: openSUSE Leap 15.0FP(D00-L1100-W00000000-T000) OpenGL: Intel Open Source Technology Center -- Mesa DRI Intel(R) HD Graphics 530 (Skylake GT2) -- 3.0 Mesa 18.0.2 -- texture_from_pixmap WR? WR- OMTP? OMTP- ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 3912 StartupCrash: 0 StartupTime: 1536518087 TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86-64","buildId":"20180731173940","version":"60.0","vendor":null,"platformVersion":"60.1.1","xpcomAbi":"x86_64-gcc3","updaterAvailable":false},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":31863,"virtualMaxMB":null,"cpu":{"count":8,"cores":4,"vendor":"GenuineIntel","family":6,"model":94,"stepping":3,"l2cacheKB":256,"l3cacheKB":8192,"speedMHz":4000,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Linux","version":"4.12.14-lp150.12.16-default","locale":"de-DE"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","adapters":[{"description":"Intel Open Source Technology Center -- Mesa DRI Intel(R) HD Graphics 530 (Skylake GT2) ","vendorID":"Intel Open Source Technology Center","deviceID":"Mesa DRI Intel(R) HD Graphics 530 (Skylake GT2) ","subsysID":null,"RAM":null,"driver":null,"driverVersion":"3.0 Mesa 18.0.2","driverDate":null,"GPUActive":true}],"monitors":[],"features":{"compositor":"none","gpuProcess":{"status":"unused"}}},"appleModelId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":false,"e10sMultiProcesses":4,"telemetryEnabled":false,"locale":"de","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400,"browser.search.region":"DE"},"sandbox":{"effectiveContentProcessLevel":0},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{"creationDate":12929},"addons":{"activeAddons":{},"theme":{"id":"{972ce4c6-7e08-4474-a285-3208198ce6fd}","blocklisted":false,"description":"Das Standard-Theme","name":"Standard","userDisabled":false,"appDisabled":false,"version":"60.0","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":15246,"updateDay":17778},"activePlugins":[{"name":"Shockwave Flash","version":"30.0.0.154","description":"Shockwave Flash 30.0 r0","blocklisted":false,"disabled":false,"clicktoplay":false,"mimeTypes":["application/x-shockwave-flash","application/futuresplash"],"updateDay":17739}],"activeGMPlugins":{},"activeExperiment":{},"persona":null}} Theme: classic/1.0 ThreadIdNameMapping: 29273:"Gecko_IOThread",29274:"Link Monitor",29275:"Socket Thread",29276:"JS Watchdog",29287:"BGReadURLs",29288:"Hang Monitor",29296:"Timer",29298:"Cache2 I/O",29299:"Cookie",29300:"DOM Worker",29301:"IPDL Background",29304:"GMPThread",29305:"SoftwareVsyncThread",29306:"Compositor",29307:"VRListener",29308:"ImgDecoder #1",29309:"ImageIO",29314:"HTML5 Parser",29323:"LoadRoots",29324:"DataStorage",29325:"DataStorage",29326:"mozStorage #1",29328:"StreamTrans #7",29329:"ImgDecoder #2", Throttleable: 1 UptimeTS: 3.10796491 Vendor: Version: 60.0 useragent_locale: de This report also contains technical information about the state of the application when it crashed. Is there a way to safely migrate an old profile to the new TB-version? What can I do to help debug this?