Bug 1163763

Summary: backintime-qt fails
Product: [openSUSE] openSUSE Tumbleweed Reporter: patrick shanahan <paka>
Component: OtherAssignee: E-mail List <bnc-team-screening>
Status: RESOLVED DUPLICATE QA Contact: E-mail List <qa-bugs>
Severity: Major    
Priority: P5 - None CC: paka, wbauer
Version: Current   
Target Milestone: ---   
Hardware: x86-64   
OS: openSUSE Factory   
Whiteboard:
Found By: --- Services Priority:
Business Priority: Blocker: ---
Marketing QA Status: --- IT Deployment: ---

Description patrick shanahan 2020-02-16 14:55:20 UTC
backintime-qt fails to start, maybe missing module dbus.mainloop.pyqt5

# backintime-qt

Back In Time
Version: 1.2.1

Back In Time comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to redistribute it
under certain conditions; type `backintime --license' for details.

Traceback (most recent call last):
  File "/usr/lib/python3.7/site-packages/dbus/bus.py", line 177, in activate_name_owner
    return self.get_name_owner(bus_name)
  File "/usr/lib/python3.7/site-packages/dbus/bus.py", line 363, in get_name_owner
    's', (bus_name,), **keywords)
  File "/usr/lib/python3.7/site-packages/dbus/connection.py", line 653, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NameHasNoOwner: Could not get owner of name 'net.launchpad.backintime.serviceHelper': no such name

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/share/backintime/qt/app.py", line 1592, in <module>
    cfg = backintime.startApp('backintime-qt')
  File "/usr/share/backintime/common/backintime.py", line 521, in startApp
    return getConfig(args, False)
  File "/usr/share/backintime/common/backintime.py", line 669, in getConfig
    cfg = config.Config(config_path = args.config, data_path = args.share_path)
  File "/usr/share/backintime/common/config.py", line 279, in __init__
    self.setupUdev = tools.SetupUdev()
  File "/usr/share/backintime/common/tools.py", line 1715, in __init__
    conn = bus.get_object(SetupUdev.CONNECTION, SetupUdev.OBJECT)
  File "/usr/lib/python3.7/site-packages/dbus/bus.py", line 243, in get_object
    follow_name_owner_changes=follow_name_owner_changes)
  File "/usr/lib/python3.7/site-packages/dbus/proxies.py", line 250, in __init__
    self._named_service = conn.activate_name_owner(bus_name)
  File "/usr/lib/python3.7/site-packages/dbus/bus.py", line 182, in activate_name_owner
    self.start_service_by_name(bus_name)
  File "/usr/lib/python3.7/site-packages/dbus/bus.py", line 280, in start_service_by_name
    'su', (bus_name, flags)))
  File "/usr/lib/python3.7/site-packages/dbus/connection.py", line 653, in call_blocking
    message, timeout)
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.Spawn.ChildExited: Launch helper exited with unknown return code 1


# /usr/bin/python3 -Es /usr/share/backintime/qt/serviceHelper.py
Traceback (most recent call last):
  File "/usr/share/backintime/qt/serviceHelper.py", line 74, in <module>
    import dbus.mainloop.pyqt5
ModuleNotFoundError: No module named 'dbus.mainloop.pyqt5'

but /usr/lib64/python3.7/site-packages/dbus/mainloop/pyqt5.so
from just updated python3-qt5-5.13.2-2.1.x86_64
Comment 1 patrick shanahan 2020-02-16 16:15:11 UTC
see bug #1163755 from fkrueger@mailbox.org for work-a-round, tested works

ln -s /usr/lib64/python3.7/site-packages/dbus/mainloop/pyqt5.so /usr/lib/python3.7/site-packages/dbus/mainloop/pyqt5.so
Comment 2 Wolfgang Bauer 2020-02-17 06:43:29 UTC
(In reply to patrick shanahan from comment #1)
> see bug #1163755 from fkrueger@mailbox.org for work-a-round, tested works
Closing as duplicate then.

*** This bug has been marked as a duplicate of bug 1163755 ***