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Bugzilla – Full Text Bug Listing |
| Summary: | HP 1020 printer no longer accessible via USB at Toshiba Tecra Z40-B after several last updates | ||
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| Product: | [openSUSE] openSUSE Tumbleweed | Reporter: | Igor Kuznetsov <virex> |
| Component: | Kernel | Assignee: | openSUSE Kernel Bugs <kernel-bugs> |
| Status: | RESOLVED NORESPONSE | QA Contact: | E-mail List <qa-bugs> |
| Severity: | Normal | ||
| Priority: | P5 - None | CC: | jsmeix, mbenes, nsaenzjulienne, oneukum, tiwai, virex |
| Version: | Current | Flags: | oneukum:
needinfo?
(virex) |
| Target Milestone: | --- | ||
| Hardware: | Other | ||
| OS: | Other | ||
| Whiteboard: | |||
| Found By: | Community User | Services Priority: | |
| Business Priority: | Blocker: | --- | |
| Marketing QA Status: | --- | IT Deployment: | --- |
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Description
Igor Kuznetsov
2020-03-14 12:37:46 UTC
Adding info. Same printer work fine on Fujitsu old laptop it have only USB 2.0 ports. And one more thing. After trying connect printer to Toshiba Tecra Z40-B under Thumbleweed it do not work under windows. To work under windows need to reboot printer. inxi -Mxxx
Machine: Type: Laptop System: TOSHIBA product: TECRA Z40-B v: PT45FA-01300L serial: ******* Chassis: type: 10
v: Version 1.0 serial: *******
Mobo: TOSHIBA model: TECRA Z40-B v: Version A0 serial: C0393321A0F7D04V BIOS: TOSHIBA v: Version 6.50
date: 03/06/2018
In general see https://en.opensuse.org/SDB:How_to_Report_a_Printing_Issue In general regarding USB 3 versus USB 2 issues have a look at https://en.opensuse.org/SDB:Configuring_Scanners#USB i.e. what actually matters is which USB kernel driver is used. This is not seen in system like a printer. Bacause of usb error: device descriptor read/8, error -110 I am not at all a USB expert so I cannot debug lower level USB issues. I think lower level USB issues belong to the Bugzilla component "kernel". There is nothing what I can do when a printer is not accessible cf. https://en.opensuse.org/SDB:Installing_a_Printer Therein see in particular the parts about the "so called 'quirks' for particular USB printers". Perhaps your printer may also need such 'quirks'? error -110 = ETIMEDOUT, and error -71 = EPROTO. Latter is typically a USB bandwidth problem. Adding Oliver and Nicolas, as it looks like a USB problem. Now i think maybe this is the same problem https://bugzilla.suse.com/show_bug.cgi?id=1159941 And i have the same problem on this laptop https://bugzilla.suse.com/show_bug.cgi?id=1164616 same problem at new kernel апр 19 10:52:13 lnxvrxtosh udev-configure-printer[7447]: add usb-001-009 апр 19 10:52:13 lnxvrxtosh mtp-probe[7450]: checking bus 1, device 9: "/sys/devices/pci0000:00/0000:00:1d.0/usb1/1-1/1-1.2" апр 19 10:52:13 lnxvrxtosh mtp-probe[7450]: bus: 1, device: 9 was not an MTP device апр 19 10:52:13 lnxvrxtosh udev-configure-printer[7447]: device devpath is /devices/pci0000:00/0000:00:1d.0/usb1/1-1/1-1.2 апр 19 10:52:13 lnxvrxtosh udev-configure-printer[7447]: Device vendor/product is 03F0:2B17 апр 19 10:52:13 lnxvrxtosh chronyd[1686]: Selected source 80.240.216.155 апр 19 10:52:19 lnxvrxtosh udev-configure-printer[7447]: Failed to fetch Device ID апр 19 10:52:19 lnxvrxtosh systemd[1]: configure-printer@usb-001-009.service: Main process exited, code=exited, status=1/FAILURE апр 19 10:52:19 lnxvrxtosh systemd[1]: configure-printer@usb-001-009.service: Failed with result 'exit-code'. and a add new comment. On Windows 7 on same laptopt and same printer/cabel all work fine. If need, i can make a video. And all work fine on old laptops with usb 2.0. But on Toshiba laptop it did not work on linux. (In reply to Igor Kuznetsov from comment #10) > and a add new comment. On Windows 7 on same laptopt and same printer/cabel > all work fine. If need, i can make a video. And all work fine on old laptops > with usb 2.0. But on Toshiba laptop it did not work on linux. Can you check which kernel was the last one that worked? No response, closing. Feel free to reopen if the issue persists even with the latest kernel in TW and in that case please provide information Oliver asked for. |