Bug 1172856

Summary: ucode-intel 20200602 hangs on 06-4e-03
Product: [openSUSE] openSUSE Distribution Reporter: Olaf Hering <ohering>
Component: KernelAssignee: Marcus Meissner <meissner>
Status: RESOLVED FIXED QA Contact: E-mail List <qa-bugs>
Severity: Normal    
Priority: P5 - None CC: amajer, bpetkov, dieter.jurzitza, meissner, ptesarik, slindomansilla, tiwai, trenn, tuukka.pasanen
Version: Leap 15.1   
Target Milestone: ---   
Hardware: x86-64   
OS: Linux   
URL: https://github.com/intel/Intel-Linux-Processor-Microcode-Data-Files/issues/31
Whiteboard:
Found By: --- Services Priority:
Business Priority: Blocker: ---
Marketing QA Status: --- IT Deployment: ---

Description Olaf Hering 2020-06-12 08:01:20 UTC
New microcode ucode-intel 20200602-lp151.2.24.1 hangs hard on 06-4e-03.
workaround:
zypper in --oldpackage ucode-intel-20191115-lp151.2.21.1

DMI: Dell Inc. Latitude E7470/0T6HHJ, BIOS 1.22.8 10/08/2019
Comment 1 Marcus Meissner 2020-06-12 08:08:55 UTC
someone filed this at 
https://github.com/intel/Intel-Linux-Processor-Microcode-Data-Files/issues/31
Comment 2 Marcus Meissner 2020-06-12 08:11:48 UTC
similra also for 06-8e-0b

https://github.com/intel/Intel-Linux-Processor-Microcode-Data-Files/issues/33
Comment 3 Marcus Meissner 2020-06-12 08:16:02 UTC
when does it hang? during boot directly?
Comment 4 Olaf Hering 2020-06-12 08:27:20 UTC
(In reply to Marcus Meissner from comment #3)
> when does it hang? during boot directly?

Right after hitting return in grub, 'ignore_loglevel' shows nothing.
Xen, if booted with 'ucode=scan',runs briefly until it attempts to install the microcode.
Comment 5 Takashi Iwai 2020-06-12 11:14:20 UTC
(In reply to Olaf Hering from comment #4)
> (In reply to Marcus Meissner from comment #3)
> > when does it hang? during boot directly?
> 
> Right after hitting return in grub, 'ignore_loglevel' shows nothing.
> Xen, if booted with 'ucode=scan',runs briefly until it attempts to install
> the microcode.

Does the combo of the old kernel and the new ucode also hang?

I'm testing the new ucode with Leap 15.2 kernel and the upstream 5.7, and it seems booting fine on the similar Dell model (E7270, the same CPU).
Comment 6 Takashi Iwai 2020-06-12 12:08:37 UTC
I could reproduce the hang on Leap 15.1 kernel.  Both the previous release and the one in leap-15.1/test hang up.
Comment 7 Takashi Iwai 2020-06-12 12:17:14 UTC
And, Leap 15.2 (both the released one and KOTD) booted fine with the latest ucode (taken from 15.1 package).
Comment 8 Takashi Iwai 2020-06-12 15:39:09 UTC
This is a weird bug.  I booted Leap 15.1 kernel without quiet boot option, then it booted fine with the new firmware.

It's no problem of plymouth, as I kept splash=silent option and it ran even though the kernel message flowed.

Maybe some timing issue?
Comment 9 OBSbugzilla Bot 2020-06-15 08:40:06 UTC
This is an autogenerated message for OBS integration:
This bug (1172856) was mentioned in
https://build.opensuse.org/request/show/814653 Factory / ucode-intel
Comment 12 Dieter Jurzitza 2020-06-17 05:01:18 UTC
Hello opensuse-team,
I can confirm this behavior on a openSUSE leap 15.1 lenovo x260 laptop. After hitting "return" in the grub menu the system hangs forever at "Loading Initial Ramdisk".

Using the previous kernel seems to improve the situation, but I am not 100% sure whether or not the old image contains the old microcode.

Downgrading ucode-intel to the previous version fixes this error.
Please let me know if I can support to debug this furthermore. I found the solution regarding ucode-intel downgrade on the web, so this is an issue hitting others as well.
See e.g. here:

https://forums.opensuse.org/showthread.php/540479-Unable-to-boot-after-kernel-update-opensuse-15-1

Thank you for looking into this,
best

Dieter Jurzitza
Comment 13 Takashi Iwai 2020-06-17 07:44:31 UTC
Another note on the firmware for this CPU model: I also noticed the intermittent hang at rebooting on the new kernel, no matter which kernel version was.  But it happened only at a warm reboot, and a cold start worked fine again.

So, the new ucode is definitely buggy.
Comment 14 Dieter Jurzitza 2020-06-17 08:20:02 UTC
On my X260 it does not depend on warm or cold boot, the new kernel hangs almost always. As I readily mentioned, this has been fixed by downgrading ucode-intel (for me)
Best

Dieter Jurzitza
Comment 15 Marcus Meissner 2020-06-17 08:22:11 UTC
Intel has released a revert update for the microcode ion Skylake mobile, which is currently gpoing through our QA
Comment 16 OBSbugzilla Bot 2020-06-17 09:10:07 UTC
This is an autogenerated message for OBS integration:
This bug (1172856) was mentioned in
https://build.opensuse.org/request/show/815412 Factory / ucode-intel
Comment 18 Mark Draheim 2020-06-19 20:23:01 UTC
*** Bug 1172892 has been marked as a duplicate of this bug. ***
Comment 19 Swamp Workflow Management 2020-06-22 13:16:11 UTC
SUSE-RU-2020:1700-1: An update that has two recommended fixes can now be installed.

Category: recommended (moderate)
Bug References: 1172466,1172856
CVE References: 
Sources used:
SUSE OpenStack Cloud Crowbar 8 (src):    ucode-intel-20200616-13.73.1
SUSE OpenStack Cloud 8 (src):    ucode-intel-20200616-13.73.1
SUSE OpenStack Cloud 7 (src):    ucode-intel-20200616-13.73.1
SUSE Linux Enterprise Server for SAP 12-SP3 (src):    ucode-intel-20200616-13.73.1
SUSE Linux Enterprise Server for SAP 12-SP2 (src):    ucode-intel-20200616-13.73.1
SUSE Linux Enterprise Server 12-SP4 (src):    ucode-intel-20200616-13.73.1
SUSE Linux Enterprise Server 12-SP3-LTSS (src):    ucode-intel-20200616-13.73.1
SUSE Linux Enterprise Server 12-SP3-BCL (src):    ucode-intel-20200616-13.73.1
SUSE Linux Enterprise Server 12-SP2-LTSS (src):    ucode-intel-20200616-13.73.1
SUSE Linux Enterprise Server 12-SP2-BCL (src):    ucode-intel-20200616-13.73.1
SUSE Enterprise Storage 5 (src):    ucode-intel-20200616-13.73.1
HPE Helion Openstack 8 (src):    ucode-intel-20200616-13.73.1

NOTE: This line indicates an update has been released for the listed product(s). At times this might be only a partial fix. If you have questions please reach out to maintenance coordination.
Comment 20 Swamp Workflow Management 2020-06-22 13:16:56 UTC
SUSE-RU-2020:1701-1: An update that has two recommended fixes can now be installed.

Category: recommended (moderate)
Bug References: 1172466,1172856
CVE References: 
Sources used:
SUSE Linux Enterprise Module for Basesystem 15-SP1 (src):    ucode-intel-20200616-3.30.1

NOTE: This line indicates an update has been released for the listed product(s). At times this might be only a partial fix. If you have questions please reach out to maintenance coordination.
Comment 21 Swamp Workflow Management 2020-06-22 13:18:16 UTC
SUSE-RU-2020:1702-1: An update that has two recommended fixes can now be installed.

Category: recommended (moderate)
Bug References: 1172466,1172856
CVE References: 
Sources used:
SUSE Linux Enterprise Server for SAP 15 (src):    ucode-intel-20200616-3.48.1
SUSE Linux Enterprise High Performance Computing 15-LTSS (src):    ucode-intel-20200616-3.48.1
SUSE Linux Enterprise High Performance Computing 15-ESPOS (src):    ucode-intel-20200616-3.48.1

NOTE: This line indicates an update has been released for the listed product(s). At times this might be only a partial fix. If you have questions please reach out to maintenance coordination.
Comment 22 Swamp Workflow Management 2020-06-22 13:18:59 UTC
SUSE-RU-2020:1703-1: An update that has two recommended fixes can now be installed.

Category: recommended (moderate)
Bug References: 1172466,1172856
CVE References: 
Sources used:
SUSE Linux Enterprise Server 12-SP5 (src):    ucode-intel-20200616-3.17.1

NOTE: This line indicates an update has been released for the listed product(s). At times this might be only a partial fix. If you have questions please reach out to maintenance coordination.
Comment 23 Swamp Workflow Management 2020-06-24 13:15:58 UTC
openSUSE-RU-2020:0855-1: An update that has two recommended fixes can now be installed.

Category: recommended (moderate)
Bug References: 1172466,1172856
CVE References: 
Sources used:
openSUSE Leap 15.1 (src):    ucode-intel-20200616-lp151.2.27.1
Comment 24 OBSbugzilla Bot 2020-06-25 06:10:11 UTC
This is an autogenerated message for OBS integration:
This bug (1172856) was mentioned in
https://build.opensuse.org/request/show/816920 15.2 / ucode-intel
Comment 25 Swamp Workflow Management 2020-06-30 16:12:59 UTC
SUSE-RU-2020:1802-1: An update that has two recommended fixes can now be installed.

Category: recommended (moderate)
Bug References: 1172466,1172856
CVE References: 
Sources used:
SUSE Linux Enterprise Module for Basesystem 15-SP2 (src):    ucode-intel-20200616-3.3.1

NOTE: This line indicates an update has been released for the listed product(s). At times this might be only a partial fix. If you have questions please reach out to maintenance coordination.
Comment 26 Marcus Meissner 2020-07-03 09:23:53 UTC
released
Comment 27 Swamp Workflow Management 2020-07-20 16:15:23 UTC
SUSE-RU-2020:14425-1: An update that has one recommended fix can now be installed.

Category: recommended (moderate)
Bug References: 1172856
CVE References: 
Sources used:
SUSE Linux Enterprise Server 11-SP4-LTSS (src):    microcode_ctl-1.17-102.83.56.1
SUSE Linux Enterprise Point of Sale 11-SP3 (src):    microcode_ctl-1.17-102.83.56.1

NOTE: This line indicates an update has been released for the listed product(s). At times this might be only a partial fix. If you have questions please reach out to maintenance coordination.