Bug 1184062

Summary:	Can't connect to wired network
Product:	[openSUSE] openSUSE Tumbleweed	Reporter:	teo teo <teo8976>
Component:	Network	Assignee:	E-mail List <screening-team-bugs>
Status:	RESOLVED INVALID	QA Contact:	E-mail List <qa-bugs>
Severity:	Critical
Priority:	P5 - None
Version:	Current
Target Milestone:	---
Hardware:	x86-64
OS:	openSUSE Tumbleweed
Whiteboard:
Found By:	---	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---

Description teo teo 2021-03-27 09:10:17 UTC

I bought this laptop a few months ago and it doesn't have an ethernet inlet, so I had been using it only with wifi up to now. Now I bought a USB-to-ethernet adapter.

When I plug the ethernet cable in (connected to a router), it automatically attempts to connect, but then it starts disconnecting and reconnecting endlessly. For brief intervals it says it is connected but has no internet access.

I first tried without touching any configuration (so it was set to DHCP, i.e. "automatic"), then I tried with manual, assigning an IP. The messages that show up vary slightly but the result is the same: never able to connect to the internet.

Comment 1 teo teo 2021-03-27 09:10:47 UTC

Operating System: openSUSE Tumbleweed 20210320
KDE Plasma Version: 5.21.3
KDE Frameworks Version: 5.80.0
Qt Version: 5.15.2
Kernel Version: 5.10.16-1-default
OS Type: 64-bit
Graphics Platform: X11
Processors: 8 × Intel® Core™ i7-1065G7 CPU @ 1.30GHz
Memory: 7.3 GiB of RAM
Graphics Processor: Mesa DRI Intel® Iris® Plus Graphics




Let me know what logs you need me to attach.

Comment 2 teo teo 2021-03-27 09:11:22 UTC

Forgot to mention: obviously I have other devices connected through cable to the same router with no issue whatsoever, so it's not the router's fault.

Comment 3 teo teo 2021-03-27 09:45:25 UTC

I'm very sorry, there seems to be a physical issue with the cable or connector.

I had never seen an ethernet cable fail in my entire life (and I've connected and disconnected quite a few), so the possibility didn't even occur to me.

Sorry about that.