Bug 1187029

Summary: IPP printing broken in cups-filters-1.25.0: all print jobs are lost
Product: [openSUSE] openSUSE Distribution Reporter: Michael Lashkevich <michael.lashkevich>
Component: PrintingAssignee: Johannes Meixner <jsmeix>
Status: RESOLVED DUPLICATE QA Contact: Johannes Meixner <jsmeix>
Severity: Major    
Priority: P5 - None    
Version: Leap 15.3   
Target Milestone: ---   
Hardware: x86-64   
OS: Other   
URL: https://bugzilla.suse.com/show_bug.cgi?id=1175113#c7
Whiteboard:
Found By: Community User Services Priority:
Business Priority: Blocker: ---
Marketing QA Status: --- IT Deployment: ---

Description Michael Lashkevich 2021-06-08 10:01:14 UTC 
A client computer successfully discovers IPP remote printers, but all print jobs are lost. The problem concerns Leap 15.2 as well as 15.3.

After upgrading my laptop to 15.3 I discovered that though the remote printer queues appear in the printer list, I cannot use them to print. All print jobs sent to the remote queues disappear. On the client computer they are marked as completed without errors (nothing appears in /var/log/cups/error_log), while on the server side there is absolutely no trace of these jobs (nothing in the history, no error messages). After some realizing (see https://forums.opensuse.org/showthread.php/555156-Remote-printing-doesn-t-work?p=3038106#post3038106) I tried to update the cups-filters of the client computer to the version 1.28.8 from the repository https://download.opensuse.org/repositories/Printing/openSUSE_Leap_15.3/. After the update everything works well, jobs are printed successfully.

Later I noticed that the problem concerns Leap 15.2 as well as Leap 15.3 (on another laptop).
Comment 1 Johannes Meixner 2021-06-14 09:45:34 UTC 
According to
https://forums.opensuse.org/showthread.php/555156-Remote-printing-doesn-t-work?p=3038106#post3038106
you "updated from Leap 15.1 to Leap 15.3"
so this issue looks like a duplicate of bug #1178604

Here in your comment #0 you wrote
"nothing appears in /var/log/cups/error_log"
in contast to what there is in
https://bugzilla.suse.com/show_bug.cgi?id=1178604#c0
-------------------------------------------------------------
Could not start IPP Backend
 (/usr/lib/cups/backend/ipp): 13 Permission denied
-------------------------------------------------------------
i.e. that should appear in /var/log/cups/error_log
but perhaps you overlooked it or you need to set
"LogLevel debug" in /etc/cups/cupsd.conf
see the section "Usually provide CUPS debug messages" in
https://en.opensuse.org/SDB:How_to_Report_a_Printing_Issue

See also the other duplicate bug #1175113
therein in particular
https://bugzilla.suse.com/show_bug.cgi?id=1175113#c3
and
https://bugzilla.suse.com/show_bug.cgi?id=1175113#c7

*** This bug has been marked as a duplicate of bug 1178604 ***