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Bugzilla – Full Text Bug Listing |
| Summary: | Printer activation in yast for HP printers/scanners requiring plugins is not working | ||
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| Product: | [openSUSE] openSUSE Distribution | Reporter: | Foolish Ewe <foolishewe> |
| Component: | YaST2 | Assignee: | E-mail List <yast2-maintainers> |
| Status: | RESOLVED WONTFIX | QA Contact: | Jiri Srain <jsrain> |
| Severity: | Major | ||
| Priority: | P5 - None | CC: | jsmeix, kanderssen, martin.wilck |
| Version: | Leap 15.3 | ||
| Target Milestone: | --- | ||
| Hardware: | Other | ||
| OS: | Other | ||
| URL: | https://bugzilla.opensuse.org/show_bug.cgi?id=1187232 | ||
| Whiteboard: | |||
| Found By: | Community User | Services Priority: | |
| Business Priority: | Blocker: | --- | |
| Marketing QA Status: | --- | IT Deployment: | --- |
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Description
Foolish Ewe
2021-08-02 03:04:37 UTC
Could you take a look? In general regarding the YaST printer module see https://bugzilla.opensuse.org/show_bug.cgi?id=1175341#c1 Foolish Ewe if you upgraded from Leap 15.2 to Leap 15.3 you could have been hit by an issue with HP's proprietary HPLIP plugin as in bug #1187232 which I meanwhile described in the section "Some HP devices require a proprietary HPLIP 'plugin'" at https://en.opensuse.org/SDB:How_to_set-up_a_HP_printer therein in the sub-section "The plugin version must match the HPLIP version". Regarding HPLIP version 3.21.4: We (i.e. openSUSE) provide HPLIP version 3.21.4 via our openSUSE Build Service "Printing" development project also for openSUSE Leap 15.3. E.g. for direct RPM packages download from http://download.opensuse.org/repositories/Printing/openSUSE_Leap_15.3/x86_64/ See "Needed Software" in https://en.opensuse.org/SDB:How_to_set-up_a_HP_printer In general see "Version upgrades for printer driver packages" at https://en.opensuse.org/SDB:Installing_a_Printer In general regarding using RPM packages from the openSUSE Build Service "Printing" development project see the "Printing System Development Project" description at https://build.opensuse.org/project/show/Printing In general regarding HPLIP version upgrades for released openSUSE Leap versions: HPLIP in openSUSE Leap 15.X is what SUSE provides in SUSE Linux Enterprise 15 Service Pack X (SLE 15 SP X). We do not upgrade SLE packages without a severe reason like severe security issues or critical bugfixes, see also "Version upgrades for printer driver packages" in https://en.opensuse.org/SDB:Installing_a_Printer In general regarding HPLIP: HPLIP is developed by HP. We (i.e. openSUSE) distribute HP's HPLIP software "as is" but we do not develop it, cf. https://en.opensuse.org/SDB:How_to_set-up_a_HP_printer Issues with HPLIP are usually upstream issues that should be reported directly to HP via https://developers.hp.com/hp-linux-imaging-and-printing/support Accordingly issues with HPLIP are usually closed as "upstream", cf. "Background Information" in https://en.opensuse.org/SDB:How_to_Report_a_Printing_Issue It is known that HPLIP upstream issues may sometimes take a rather long time until they get fixed by HP. In particular regarding issues with HPLIP's proprietary plugins: Issues with HPLIP's proprietary plugins do not belong to us (i.e. to openSUSE) because the whole HPLIP proprietary plugins stuff belongs to non-free software where only those who made the non-free software can provide real help and support, cf. the sections "Printers with non-free driver software" in https://en.opensuse.org/SDB:Printer_buying_guide and "Third-Party Scanner Drivers" https://en.opensuse.org/SDB:Configuring_Scanners so issues with their proprietary plugins belong to HPLIP, cf. https://developers.hp.com/hp-linux-imaging-and-printing/about how you could report issues with HPLIP's proprietary plugins. It is known since the beginning of time when HPLIP introduced their proprietary plugins that every now and then there could be various kind of weird issues with HPLIP's proprietary plugins. I will close the bug as wontfix according to comments. |