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Bugzilla – Full Text Bug Listing |
| Summary: | HP plugin download and install errors: wrong checksum, Python3 vs Python2 problem | ||
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| Product: | [openSUSE] openSUSE Distribution | Reporter: | Mindaugas Baranauskas <opensuse.lietuviu.kalba> |
| Component: | Printing | Assignee: | Johannes Meixner <jsmeix> |
| Status: | RESOLVED DUPLICATE | QA Contact: | Johannes Meixner <jsmeix> |
| Severity: | Normal | ||
| Priority: | P5 - None | CC: | martin.wilck, opensuse.lietuviu.kalba |
| Version: | Leap 15.3 | Flags: | martin.wilck:
needinfo?
(opensuse.lietuviu.kalba) |
| Target Milestone: | --- | ||
| Hardware: | Other | ||
| OS: | Other | ||
| Whiteboard: | |||
| Found By: | --- | Services Priority: | |
| Business Priority: | Blocker: | --- | |
| Marketing QA Status: | --- | IT Deployment: | --- |
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Description
Mindaugas Baranauskas
2021-12-02 16:21:28 UTC
I don't have a printer that needs non-free software so I cannot reproduce issues with non-free stuff in HPLIP. Perhaps the section "The plugin version must match the HPLIP version" in https://en.opensuse.org/SDB:How_to_set-up_a_HP_printer might provide further hints. In general my personal recommendation is to not buy printers that do not support a standard printer language, cf. https://en.opensuse.org/SDB:Printer_buying_guide In general regarding HPLIP: HPLIP is developed by HP. We (i.e. openSUSE) distribute HP's HPLIP software "as is" but we do not develop it, cf. https://en.opensuse.org/SDB:How_to_set-up_a_HP_printer Issues with HPLIP are usually upstream issues that should be reported directly to HP via https://developers.hp.com/hp-linux-imaging-and-printing/support Accordingly issues with HPLIP are usually closed as "upstream", cf. "Background Information" in https://en.opensuse.org/SDB:How_to_Report_a_Printing_Issue It is known that HPLIP upstream issues may sometimes take a rather long time until they get fixed by HP. For some more details about HPLIP and Linux distributions in general you may read through the whole bug #1187232 but only if you like to read about endless frustrating stuff ;-) Can you please run "hp-plugin -g" (debugging enabled) and provide the output? You'll probably need to move the currently installed plugin out of the way. Please ignore the previous comment. This is a bug which is known and fixed. Just the update hasn't been released to official repositories yet. Please use hplip from the "Printing" repository: > http://download.opensuse.org/repositories/Printing/openSUSE_Leap_15.3/Printing.repo If you still have issues, please run "hp-plugin -g" in the terminal and capture / provide the output. *** This bug has been marked as a duplicate of bug 1193656 *** Thanks! I moved away
/usr/share/hplip/data/firmware
/usr/share/hplip/prnt/plugins
Then updated hplip from 3.20.11 to to 3.21.10 (from Printing repo). Plugin downloaded and installed successfully (no problem with Python).
I encourage provide this as update for openSUSE Leap 15.3
> zypper se -s hplip
S | Name | Type | Version | Arch | Repository
---+------------------+------------------+---------------------+--------+-----------
i+ | hplip | paketas | 3.21.10-lp153.239.1 | x86_64 | Printing
v | hplip | paketas | 3.20.11-2.1 | x86_64 | Main
| hplip | šaltinis paketas | 3.21.10-lp153.239.1 | noarch | Printing
| hplip-devel | paketas | 3.21.10-lp153.239.1 | x86_64 | Printing
| hplip-devel | paketas | 3.20.11-2.1 | x86_64 | Main
i+ | hplip-hpijs | paketas | 3.21.10-lp153.239.1 | x86_64 | Printing
v | hplip-hpijs | paketas | 3.20.11-2.1 | x86_64 | Main
i+ | hplip-sane | paketas | 3.21.10-lp153.239.1 | x86_64 | Printing
v | hplip-sane | paketas | 3.20.11-2.1 | x86_64 | Main
| hplip-scan-utils | paketas | 3.21.10-lp153.239.1 | x86_64 | Printing
| hplip-scan-utils | paketas | 3.20.11-2.1 | x86_64 | Main
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