Bug 200544

Summary:	Impossible message from Zen-Updater
Product:	[openSUSE] SUSE Linux 10.1	Reporter:	Robert Harvey <bobharvey>
Component:	Zenworks	Assignee:	E-mail List <zlm-code10-bugs>
Status:	RESOLVED INVALID	QA Contact:	Jawaad Tariq <jtariq>
Severity:	Major
Priority:	P5 - None	CC:	andreas.hanke, crrodriguez, suse-beta
Version:	Final
Target Milestone:	---
Hardware:	i586
OS:	SuSE Linux 10.1
Whiteboard:
Found By:	Customer	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---
Attachments:	Screen dump of the error message and the updater window Screen dump of what happened next

Description Robert Harvey 2006-08-21 10:35:17 UTC

I have used zen updater daily.
When you first run it it asks for the root password.
This is so you don't have to run it as root.  For heaven's sake the root desktop has pictures of bombs on it to warn you!

Today it got half way through its list, then put up a dialogue saying that it could not proceed because I was not the root user.  Not that it told me the name of the package it objected to, mind.


Neither of these are any help:
harvey04:/var/log # tail zmd-messages.log
21 Aug 2006 15:27:49 INFO  RedCarpetBackend+RCTransactionProgress Transaction progress.  92 of 100
21 Aug 2006 15:27:49 INFO  RedCarpetBackend+RCTransactionProgress Transaction progress.  92 of 100
21 Aug 2006 15:27:49 INFO  RedCarpetBackend+RCTransactionProgress Transaction progress.  92 of 100
21 Aug 2006 15:27:49 INFO  RedCarpetBackend+RCTransactionProgress Transaction progress.  92 of 100
21 Aug 2006 15:27:49 INFO  RedCarpetBackend+RCTransactionProgress Transaction progress.  93 of 100
21 Aug 2006 15:27:49 INFO  RedCarpetBackend+RCTransactionProgress Transaction progress.  97 of 100
21 Aug 2006 15:27:49 INFO  RedCarpetBackend+RCTransactionProgress Transaction progress.  99 of 100
21 Aug 2006 15:27:49 INFO  RedCarpetBackend+RCTransactionProgress Transaction progress.  100 of 100
21 Aug 2006 15:28:01 INFO  RedCarpetBackend+RCTransactionProgress Waiting for media change
21 Aug 2006 15:42:04 INFO  DaemonHealth         Current RSS size is 32724 KB

harvey04:/var/log # tail zmd-backend.log
2006-08-21 15:28:01 <0> harvey04(7316) [media] MediaHandler.cc(removeAttachPoint):127 MediaHandler - checking if to remove attach point
2006-08-21 15:28:01 <0> harvey04(7316) [media] MediaHandler.cc(release):635 Request to release media - not attached; eject 0
2006-08-21 15:28:01 <1> harvey04(7316) [media] MediaAccess.cc(close):209 Close: http(http://software.opensuse.org/download/repositories/KDE:/KDE3/SUSE_Linux_10.1/ not attached; localRoot "") (OK)
2006-08-21 15:28:01 <0> harvey04(7316) [media] MediaHandler.cc(release):635 Request to release media - not attached; eject 0
2006-08-21 15:28:01 <0> harvey04(7316) [media] MediaHandler.cc(removeAttachPoint):127 MediaHandler - checking if to remove attach point
2006-08-21 15:28:01 <0> harvey04(7316) [media] MediaHandler.cc(release):635 Request to release media - not attached; eject 0
2006-08-21 15:28:01 <1> harvey04(7316) [media] MediaAccess.cc(close):209 Close: http(http://suse.inode.at/pub/update/10.1 not attached; localRoot "") (OK)
2006-08-21 15:28:01 <0> harvey04(7316) [media] MediaHandler.cc(release):635 Request to release media - not attached; eject 0
2006-08-21 15:28:01 <0> harvey04(7316) [media] MediaHandler.cc(removeAttachPoint):127 MediaHandler - checking if to remove attach point
2006-08-21 15:28:01 <1> harvey04(7316) [media] MediaManager.cc(restoreAutoMounter):248 Restored HAL volume handling (automounter)

Comment 1 Robert Harvey 2006-08-21 10:36:51 UTC

Created attachment 96628 [details]
Screen dump of the error message and the updater window

This is the only message I got.  It does not tell me which package to deselect so I can do the others, nor yet how we got into this silly situation.

Comment 2 Robert Harvey 2006-08-21 10:53:43 UTC

When I tried to run it again, after closing the dialogue box, I got another diagloue box containing

Novell.Zenworks.Zmd.Public.ZenException: A transaction is already in progress

Server stack trace: 
in <0x0008e> Novell.Zenworks.Zmd.Packaging.Transaction:Block (Boolean throwex)
in <0x00009> Novell.Zenworks.Zmd.Packaging.Transaction:Block ()
in <0x0000d> Novell.Zenworks.Zmd.Packaging.PackageManager:Resolve (Novell.Zenworks.Zmd.Packaging.IResolvable[] installs, Novell.Zenworks.Zmd.Packaging.IResolvable[] upgrades, Novell.Zenworks.Zmd.Packaging.IResolvable[] removals)
in <0x00038> Novell.Zenworks.Zmd.Packaging.RemotePackageManager:ResolveDependencies (Novell.Zenworks.Zmd.Packaging.Public.ResolvableInfo[] installs, Novell.Zenworks.Zmd.Packaging.Public.ResolvableInfo[] upgrades, Novell.Zenworks.Zmd.Packaging.Public.ResolvableInfo[] removals)
in <0x00000> <unknown method>
in (wrapper managed-to-native) System.Runtime.Remoting.RemotingServices:InternalExecute (System.Reflection.MethodBase,object,object[],object[]&)
in <0x00188> System.Runtime.Remoting.RemotingServices:InternalExecuteMessage (System.MarshalByRefObject target, IMethodCallMessage reqMsg)

Exception rethrown at [0]: 

in <0x006dc> System.Runtime.Remoting.Proxies.RealProxy:PrivateInvoke (System.Runtime.Remoting.Proxies.RealProxy rp, IMessage msg, System.Exception exc, System.Object[] out_args)

Comment 3 Robert Harvey 2006-08-21 10:54:40 UTC

Created attachment 96629 [details]
Screen dump of what happened next

Comment 4 Robert Harvey 2006-10-04 08:21:50 UTC

After I used   rug update  as root I never re-created this condition.  That does not mean it did not happen, however.

Comment 5 Federico Lucifredi 2006-10-11 23:19:13 UTC

closing as no-repro (which does not mean it never happen ;-)

Comment 6 Federico Lucifredi 2006-10-12 00:20:45 UTC

happened. Err.