Bug 231059

Summary:	Installation of 10.2 does not find sata disks
Product:	[openSUSE] openSUSE 10.2	Reporter:	Joseph Comfort <Joseph.Comfort>
Component:	Installation	Assignee:	E-mail List <kernel-maintainers>
Status:	RESOLVED DUPLICATE	QA Contact:	Jiri Srain <jsrain>
Severity:	Critical
Priority:	P5 - None	CC:	Joseph.Comfort
Version:	Final
Target Milestone:	---
Hardware:	x86-64
OS:	SUSE Other
Whiteboard:
Found By:	Customer	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---

Description Joseph Comfort 2006-12-29 07:16:56 UTC

Computer: HP Pavilion a1520n. Motherboard: Asus A8N-LA (Nagami2-GL8E). AMD dual core X2 3800+ cpu ch1p. 1 GB memory. 250 GB sata disk (sda) for WinXP; added 200 GB sata disk (sdb) for Linux.

SuSE 10.2 x86_64 DVD iso (and also CD1) downloaded and burned. md5sums are OK.
"Installation" hangs almost immediately at "Starting udev..." (see bugs 229217 and 231056). Workaround is to disable ACPI. However, during the subsequent probing of the hardware (in the System Analysis stage), I get the message: "Error. No hard disks were found for the installation. Please check your hardware!" Indeed, no disks are avalable for partitioning. The sata_nv driver was loaded.

Workaround is to set parameter "maxcpus=0". System will install. However, it appears that only 1 cpu is available after that. Only 1 cpu is listed in the hardware information listing; xosview and top show only 1 cpu. Removing the maxcpus parameter prevents the computer from booting.

In aborting back to text mode, I can display (but do not know how to capture on media) the Kernel Messages. It appears that 2 processors are detected and set up, prior to the switching to colour frame buffer device. I don't see anything about maxcpus. Later messages include:
libata version 2.00 loaded
sata_nv 0000:00:0e.0: version 2.00
PCI: Setting latency timer of device 0000:00:0e.0 to 64
ata1: SATA max UDMA/133 cmd 0x9F0 ctl 0xBF2 bmda 0xF800 irq 153
ata2: SATA max UDMA/133 cmd 0x970 ctl 0xB72 bmda 0xF808 irq 153
sata_nv 0000:00:0e.e: irq 153 request failed: -38
PCI: Setting latency timer of device 0000:00:0f.0 to 64
ata3: SATA max UDMA/133 cmd 0x9E0 ctl 0xBE2 bmda 0xF300 irq 161
ata4: SATA max UDMA/133 cmd 0x960 ctl 0xB62 bmda 0xF308 irq 161
sata_nv 0000:00:0f.0: irq 161 request failed: -38
usbcore: registered new driver usbfs
usbcore: registered new driver hub
PCI: No IRQ known for interrupt pin B device 0000:00:0b.1. Probably buggy MP
table
ehci_hcd 0000:00:0b.1: Found HC with no IRQ. Check BIOS/PCI 0000:00:0b.1 setup!
ehci hcd 0000:00:0b.1: init 0000:00:0b.1 fail, -19
[3 lines]
[3 lines as above, but for pin A and device ohci_hcd 0000:00:0b.0]

Comment 1 Joseph Comfort 2006-12-30 18:18:10 UTC

I discovered that a i386 installation DVD does not have any of the problems
mentioned here (or in bug 231056).  The kernel messages do not show anything,
to me, that seems unusual or troublesome.  (A thumb usb drive can be seen.  If
someone can tell me how to get the messages copied to the drive, I'll forward
them.)  All devices are detected and both cpu processors are recognized.  But I
want to install 64-bit rpms and applications.

The problems did not occur with SuSE 10.1.  They are new to 10.2.

Comment 2 Lars Marowsky-Bree 2007-01-05 16:09:19 UTC

Same issue as an already reported bug. Might likely be a firmware issue, please also provide the data requested there.

*** This bug has been marked as a duplicate of bug 232013 ***