Bug 231388

Created attachment 111336 [details]
Message received by an invited meeting participant

Please try out the following, 
a) Remove the exchange account from preferences and ensure that the calendars
are removed (by observing the source list in calendar view).
a) Shutdown evolution
$evolution-2.6 --force-shutdown
b) Remove the cache, 
$rm -rf ~/.evolution/exchange
c) Restart evolution and create the exchange account.

If the problem persists, please get us the E2K_DEBUG traces of the
evolution-exchange process and also mention the name of the calendar's which
are failing to load.

As one of the patches had the fix for encoding of the uri's, it requires a deletion of the account and removal of cache inorder to recreate the calendar's. 

Created attachment 117232 [details]
E2K_DEBUG output

Removing the Exchange account and delete the cache didn't seem to work, so here's
the E2K_DEBUG output.  The calendar I'm having trouble with is "UCOP Exchange / Calendar".  Note that the calendar does load; I just can't create a new appointment in it.  A new appointment appears at first, but it never shows up on the Exchange server, and no longer appears the next time I run Evolution.

I hope I created the debug output the right way, by the way.  I used:

  E2K_DEBUG=4 evolution

to get it.

Please provide the traces of evolution-exchange process. Start evolution-exchange in a separate terminal,
$E2k_DEBUG=4 /opt/gnome/lib/evolution/2.8/evolution-exchange-storage/
and run evolution. 

Created attachment 118967 [details]
E2K_DEBUG output from evolution-exchange

Here's the debug trace you requested.  I had to compress it, as the original was too large to upload to Bugzilla.

I have been trying to reproduce the bug. But still no luck on it. The calendars get loaded just fine. I have looked into the traces, I do not see the calendar named "UCOP Exchange Calendar" in the traces attached. How many calendar's do you have in your account ? Are you able to view the calendar through OWA ? 

Just to be clear, the calendar does load; I just can't create a new appointment or meeting in it.  I can even change information for an existing appointment, and accepting meeting invitations works, too.

The name of the calendar within Exchange's hierarchy is "Calendar," and "UCOP Exchange" is what I called our Exchange server when I defined it in Evolution.

In addition to "UCOP Exchange / Calendar," I also have "On This Computer / Personal" and "Contacts / Birthdays & Anniversaries," although neither is selected in the side bar.  I am able to view the calendar in OWA, as well as create appointments through OWA.

Out of curiosity, do I need access to any part of our Windows infrastructure other than OWA for this to work?  I have never been able, for example, to access the Global Address List.  Our Windows people have never "added my computer to AD," as they put it, making me wonder if I don't have access to some required service.  I've never pressed the issue with them, but I'm willing to if it would solve my problem.

Thank you for the information provided. I have almost nailed down the issue. What is the default timezone set (Edit->Preferences->Calendar and Tasks->TIme zone ?

Good news.  The time zone is "America/Los_Angeles," and the "Adjust for daylight saving time" box is checked.

The fix for this is available at https://bugzilla.novell.com/show_bug.cgi?id=251573#c1. I will get this committed to opensuse-10.2 branch.

Thanks!  I'll look forward to the update.

Chen, does this mean that we have push the timezone fix to 10.2 ? 

(In reply to comment #13)
> Chen, does this mean that we have push the timezone fix to 10.2 ? 
> 
Yes.

We need a swamp Id to push this timezone updates to 10.2. https://bugzilla.novell.com/show_bug.cgi?id=251573 has the patch. 

It is the same SWAMPID: 8679 - thank you :-)

The patch has been submitted to opensuse-10.1, 10.2, sled-10 and sled-10 sp1.

I just installed the evolution updates that were distributed for openSUSE 10.2 yesterday, but I still can't create new appointments.  After the upgrade, I killed off all of the evolution processes and did "rm -rf .evolution/exchange".  Is there anything else I should do?  Or am I being too impatient, and this is not yet the update I need?

Here are the evolution packages I have installed now:

  evolution-2.8.2-5
  evolution-webcal-2.8.0-26
  evolution-webcal-debuginfo-2.8.0-26
  evolution-data-server-1.8.2-7
  evolution-pilot-2.8.2-5
  evolution-exchange-2.8.2-5
  evolution-sharp-0.12.0-5

Also, by the way, my calendar displays appointments an hour earlier than it should, although this started before the upgrade.

I just noticed that this bug's status has been changed to resolved, but I'm still having the problem.  Did anyone see my previous post?

Do you have the following ChangeLog information in the evolution-data-server rpm 
Please run 
$ rpm -q --changelog evolution-data-server |less

ChangeLog information is,
* Thu Mar 08 2007 - pchenthill@novell.com
bnc-251573-timezone-update.diff: Updates the timezone information.

No, I don't.  My changelog starts with:

  > rpm -q --changelog evolution-data-server |less
  * Fri Feb 09 2007 - sragavan@novell.com
  - SWAMP-ID: 8673
    bnc-222479-keyring-fallback.diff: Fallback to file based password store if
    key ring is not available.

  * Tue Nov 21 2006 - sbrabec@suse.cz
  ...

Do I have the wrong package version installed?

No. I verified that the updated package with the fix has not been released yet. It  will be released soon. I will updated you once its released.

The patch update for this has been released for OpenSuse-10.2. You can get it from here, http://www.novell.com/linux/download/updates/102_i386.html.