Bug 271737

Summary: when a cannon bj-100 is attached to a new computer by a usb adaptor (ieee1284), it will not print in suse 10.2
Product: [openSUSE] openSUSE 10.2 Reporter: cornelis stravers <cd_stravers>
Component: PrintingAssignee: Klaus Singvogel <kssingvo>
Status: RESOLVED DUPLICATE QA Contact: Johannes Meixner <jsmeix>
Severity: Major    
Priority: P5 - None CC: cd_stravers
Version: Final   
Target Milestone: ---   
Hardware: x86-64   
OS: openSUSE 10.2   
Whiteboard:
Found By: Customer Services Priority:
Business Priority: Blocker: ---
Marketing QA Status: --- IT Deployment: ---

Description cornelis stravers 2007-05-05 23:22:29 UTC
this worked in Suse 10.1 and Suse 10.0

repeated test show the same thing
Comment 1 Klaus Singvogel 2007-05-08 11:24:29 UTC
Well, not much information you provide. :-(
We usually expect what you tried out, and what failed. But this isn't really much.

Please attache the usual logfiles, config files, and program outputs. Thanks in advance.
Comment 2 Klaus Singvogel 2007-05-11 11:21:02 UTC
still waiting for some more useful information to work on...
Comment 3 Klaus Singvogel 2007-05-15 08:07:15 UTC
Got this information via private e-mail:

here is the cups log:

I [14/May/2007:01:11:08 -0400] Setting y2test printer-state to 3 (was 5.)
I [14/May/2007:01:11:08 -0400] Saving printers.conf...
I [14/May/2007:01:11:08 -0400] New printer "y2test" added by "root".
I [14/May/2007:01:11:08 -0400] Adding start banner page "none" to job 1.
I [14/May/2007:01:11:08 -0400] Adding end banner page "none" to job 1.
I [14/May/2007:01:11:08 -0400] Job 1 queued on "y2test" by "root".
I [14/May/2007:01:11:08 -0400] Started filter /usr/lib64/cups/filter/texttops (PID 12876) for job 1.
I [14/May/2007:01:11:08 -0400] Started filter /usr/lib64/cups/filter/pstops (PID 12877) for job 1.
I [14/May/2007:01:11:08 -0400] Started filter /usr/lib64/cups/filter/foomatic-rip (PID 12878) for job 1.
I [14/May/2007:01:11:08 -0400] Started backend /usr/lib64/cups/backend/usb (PID 12879) for job 1.
E [14/May/2007:01:11:36 -0400] CUPS-Delete-Printer: Unauthorized
I [14/May/2007:01:11:36 -0400] Printer "y2test" deleted by "root".
I [14/May/2007:01:11:36 -0400] Saving printers.conf...

here is the yast configuration messages:
names and basic settings: ieee1284controller
printer model                            cannon BJ-100
PPD file                            cannon foomatic/bj200
connection                        usb printer on
filter settings                     letter ....
restriction settings
state and banner settings
Comment 4 Klaus Singvogel 2007-05-15 08:08:09 UTC
and got this one via private e-mail too:

It seems after adding the usb printer, the printer never get cataloged and has  
to be re-entered the next time. it does not exist ever for applications.

no message ever gets to the cups log about this.

the message log reads:

May 14 01:10:41 dads-toy kernel: lp: driver loaded but no devices found.

and we both know the cannon bj100 is NOT plug and play.
Comment 5 Klaus Singvogel 2007-05-15 08:11:49 UTC
Please help me, is the printer connected via USB? Then kernel module "usblp" is required.
Or is the printer connected via parallel port? Then kernel module "lp" is required (as you are speaking of).

Please attache output of /usr/lib64/cups/backend/usb (run it as user root).

Please attached output of "hwinfo --printer", again run it as user root.
Comment 6 Klaus Singvogel 2007-05-22 14:40:11 UTC
Still waiting on information / for answers...
Comment 7 Johannes Meixner 2007-05-22 15:05:11 UTC
See
https://bugzilla.novell.com/show_bug.cgi?id=264219#c1

*** This bug has been marked as a duplicate of bug 264219 ***