Bug 301847

Summary: kopete / GW looses messages
Product: [openSUSE] openSUSE 10.2 Reporter: Christian Hueller <chuller>
Component: KDEAssignee: Will Stephenson <wstephenson>
Status: RESOLVED DUPLICATE QA Contact: E-mail List <qa-bugs>
Severity: Critical    
Priority: P5 - None CC: msvec
Version: Final   
Target Milestone: ---   
Hardware: x86   
OS: Other   
Whiteboard:
Found By: Component Test Services Priority:
Business Priority: Blocker: ---
Marketing QA Status: --- IT Deployment: ---

Description Christian Hueller 2007-08-20 15:44:19 UTC
Pretty easy to describe, I now had already two cases where either I sent a message via kopete using GW IM and it never aappeared in the kopete of the recipent or I never saw a message sent to me from somebody else.

In both cases me and the recipent used Groupwise Instant Messaging with kopete on both ends, in the last case it was confirmed that both paries also had 10.2 installed.

I don't know if there are logs or anything to be found somewhere, please let me know what i can attach to the report in order to make it easier to find the reason for that, the severity of the bug has been choosen due to the loss of data which substanciates the high severity (Actually in one case really important information was lost and only due to a later check via mail the loss was discovered). 

The two cases happend within 7 days, so its most likely the issue is not isolated and rare.
Comment 2 Will Stephenson 2007-08-21 08:27:24 UTC

*** This bug has been marked as a duplicate of bug 299155 ***