Bug 332392

Summary:	install failure refers to nonexistent support URL
Product:	[openSUSE] openSUSE 10.3	Reporter:	Jon Nelson <jnelson-suse>
Component:	Installation	Assignee:	Lukas Ocilka <locilka>
Status:	RESOLVED DUPLICATE	QA Contact:	Jiri Srain <jsrain>
Severity:	Normal
Priority:	P5 - None
Version:	Final
Target Milestone:	---
Hardware:	i586
OS:	openSUSE 10.3
Whiteboard:
Found By:	---	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---
Attachments:	Yast2 logs

Description Jon Nelson 2007-10-09 22:40:06 UTC

Failure to install (upgrade) to one of my machines resulted in a message to consult this URL:

http://support.novell.com/techcenter/sdb/en/2003/03/fha

which does not, apparently, exist.

I was using the text mode interface and I will attach the files from the install (which, fortunately, I knew how to get at and copy around).

Comment 1 Jon Nelson 2007-10-09 22:42:03 UTC

Created attachment 177239 [details]
Yast2 logs

Comment 2 Michal Zugec 2007-10-21 14:49:17 UTC

I see some errors about this:
Report.ycp:484 Failed to mount target system

RootPart.ycp:1236 Could not mount root '/dev/hda3' to '/mnt'

2007-10-09 18:30:43 <3> 192.168.1.1(3311) [bash] ShellCommand.cc(shellcommand):78 /usr/bin/find: /mnt/var/lib: No such file or directory
2007-10-09 18:30:43 <3> 192.168.1.1(3311) [YCP] RootPart.ycp:613 There are only 0 files in /var/lib/hardware/, translation needn't work!

so reassigned to storage maintainer

Comment 3 Thomas Fehr 2007-10-22 08:31:48 UTC

Looke mor like a problem in update code to me.

Comment 4 Lukas Ocilka 2007-10-22 09:32:45 UTC

The links is not http://support.novell.com/techcenter/sdb/en/2003/03/fha but
http://support.novell.com/techcenter/sdb/en/2003/03/fhassel_update_not_possible.html

It seems that the text-interface cuts long lines off :(

Anyway, could you, please describe your problem: how did you get there?
I can see you were trying to upgrade /dev/hda3, have you done anything special to your openSUSE 10.3 installation (media), why it didn't translate it to /dev/sda?

Comment 5 Lukas Ocilka 2007-10-22 09:48:54 UTC

This could help you too:
http://en.opensuse.org/How_To_Upgrade_System_with_Separate_/var_Partition

Comment 6 Lukas Ocilka 2007-10-25 12:05:56 UTC


*** This bug has been marked as a duplicate of bug 330705 ***