|
Bugzilla – Full Text Bug Listing |
| Summary: | unsupported HP LaserJet 1000 was set up by YaST | ||
|---|---|---|---|
| Product: | [openSUSE] openSUSE 10.3 | Reporter: | Michal Svec <msvec> |
| Component: | Printing | Assignee: | Michal Zugec <mzugec> |
| Status: | RESOLVED DUPLICATE | QA Contact: | Johannes Meixner <jsmeix> |
| Severity: | Normal | ||
| Priority: | P5 - None | ||
| Version: | Final | ||
| Target Milestone: | --- | ||
| Hardware: | Other | ||
| OS: | Other | ||
| Whiteboard: | |||
| Found By: | --- | Services Priority: | |
| Business Priority: | Blocker: | --- | |
| Marketing QA Status: | --- | IT Deployment: | --- |
| Attachments: |
hwinfo
y2log |
||
|
Description
Michal Svec
2007-12-17 16:25:17 UTC
Created attachment 187902 [details]
hwinfo
From the message in /var/log/messages it looks like a low-level USB communication problem (i.e. a problem in the kernel area). The reason might be that this piece of hardware crap needs firmware upload before it can operate, see http://openprinting.org/show_printer.cgi?recnum=HP-LaserJet_1000 Check if it is perhaps the usblp <-> usbfs/libusb conflict according to bug #184825 and if not, re-assign it to USB/kernel provided you installed and configured the right driver with firmware upoload for it. I wonder how a HP LaserJet 1000 can be "configured correctly via yast" at all. According to http://openprinting.org/show_printer.cgi?recnum=HP-LaserJet_1000 and according to http://hplip.sourceforge.net/supported_devices/laser.html it is a ZJStream printer and because of bug #263181 and bug #227702 we cannot provide a ZJStream driver in out products but via newest HPLIP e.g. from http://download.opensuse.org/repositories/home:/jsmeix/ it should be supported (see bug #342704) only when you set it up as root via hp-setup. The driver in HPLIP should do even the firmware upload automatically. As far as I see the real bug here is that YaST did set up this device even if there is (normally) neither a PPD file nor a driver installed in your system (except you did some manuall installation of whatever software from wherever). Therefore provide a y2log so that Michal can check why YaST did set up this device. By the way: I am interested in feedback if hp-setup from HPLIP from http://download.opensuse.org/repositories/home:/jsmeix/ does "the right stuff" to set up a HP ZJStream printer. Currently I cannot test it because I don't have such a printer. Created attachment 188062 [details]
y2log
This is an y2log, let me know what other info should I provide/check for to see what's wrong.
After a very quick look at attachment #188062 [details] it seems it is the old bug that YaST selected again a non-matching PPD: ------------------------------------------------------------------------------- Printer.ycp:439 Detected printer $["device":"hp LaserJet 1000", "device_db":"LASERJET1000", "info":"Hewlett-Packard hp LaserJet 1000", "location":"USB tiskárna na //HP/LaserJet%201000", "unique_key":"FKGF.di8_GAuNYRC", "uri":"usb://HP/LaserJet%201000", "vendor":"Hewlett-Packard", "vendor_db":"HP"] ... printer/dialogs.ycp:147 matched LASERJET1010 Printerdb.ycp:614 Sorted PPD files for HP:LASERJET1010: ["/usr/share/cups/model/manufacturer-PPDs/hplip/HP-LaserJet_1010-hpijs.ppd.gz", "/usr/share/cups/model/gutenprint/stp-hp-lj_1010.5.0.ppd.gz", "/usr/share/cups/model/gutenprint/stp-hp-lj_1010.5.0.sim.ppd.gz"] ------------------------------------------------------------------------------- See bug #210924 for openSUSE 10.2 and the related bugs bug #220712 and bug #236697 and for 10.3 it is bug #310607. *** This bug has been marked as a duplicate of bug 310607 *** Does it make sense to further investigate if the printer is supported and it's possible to get it working (ideally via yast)? I could possibly bring the printer to the office in January, for further testing. Michal Svec, see comment #2 and comment #3: Please install the newest HPLIP from http://download.opensuse.org/repositories/home:/jsmeix/ The printer should be supported (see bug #342704) but only when you set it up as root via hp-setup. hp-setup should autodetect that it is a ZJStream printer, and then it should take care of everything which is needed. E.g. first display the EULA, then download the right proprietray stuff (in particular the proprietary driver library for ZJStream printers and the proprietary firmware file for your model) from the right server, install the proprietary stuff at the right place with the right permissions, set up the printer accordingly, whatever else... The driver in HPLIP should do the firmware upload automatically whenever it is needed. Please test it by disconnecting the printer from USB and power supply, wait one minute to make sure its firmware is lost, then reconnect it and try a printout. Regarding "get it working (ideally via yast)?", see https://bugzilla.novell.com/show_bug.cgi?id=342704#c3 ------------------------------------------------------------------ There are even no PPDs for their ZJStream printers included in the HPLIP sources so that generic setup tools would not set up queues which cannot work for those printers. ------------------------------------------------------------------ I don't like to have such special stuff wich hp-setup does re-implemented in YaST which causes sooner or later license issues when something regarding the license changes upstream. I would prefer to launch hp-setup from YaST, see bug #310476 and http://lists.opensuse.org/yast-devel/2007-09/msg00035.html Meanwhile I have a HP LaserJet 1020 and it works o.k. for me, see https://bugs.launchpad.net/bugs/187049 |