Bug 392084

Summary:	Install cannot see drives
Product:	[openSUSE] openSUSE 11.0	Reporter:	Michael Glenn <mglenn>
Component:	Installation	Assignee:	Greg Kroah-Hartman <gregkh>
Status:	RESOLVED DUPLICATE	QA Contact:	Jiri Srain <jsrain>
Severity:	Critical
Priority:	P5 - None	CC:	chucktr, forgotten_qMyteedNxa
Version:	Beta 3
Target Milestone:	---
Hardware:	Other
OS:	Other
Whiteboard:
Found By:	Beta-Customer	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---
Attachments:	y2logs

Description Michael Glenn 2008-05-19 14:33:27 UTC

On boot of install DVD inside VM, checking installation media results in a "Insert installation CD-ROM or DVD" followed by a "No CD-ROM or DVD found." Attempting to install the OS gets to the System Analysis stage, then pops the error "No hard disks were found for the installation." Disk Partitioning shows no entries. Going into partition setup and opting to re-read the partition table does not bring anything up. 

Environment: ESX 3.0.2, 62488. Default VM settings + 10GB HDD.

DVD ISO passes checksum.

Comment 1 Michael Glenn 2008-05-19 14:36:04 UTC

This is new to Beta 3. Beta 2 and earlier recognizes the drive structure in an identical environment.

Comment 2 Michael Glenn 2008-05-19 14:59:29 UTC

Some additional info, using physical hardware this time:

Intel D865GVHZ: Check media fails, System Analysis & Partition read OK.
Dell T3400 WS : Check media fails, System Analysis & Partition read OK.

Comment 3 Robert Vojcik 2008-05-20 15:50:01 UTC

Hello, 

could you send yast2 logs ?
If you are unsure follow:
http://en.opensuse.org/Bugs/YaST

Thanks

Comment 4 Michael Glenn 2008-05-20 17:33:43 UTC

Created attachment 216986 [details]
y2logs

Comment 7 Greg Kroah-Hartman 2008-05-21 15:23:00 UTC


*** This bug has been marked as a duplicate of bug 391316 ***

Comment 8 Greg Kroah-Hartman 2008-05-21 15:24:31 UTC

Michael, this is a vmware bug, that should be fixed in their newer releases, please get an upgrade from them and it should be resolved.

We do not want to continue to work around a bug in their older releases in our kernel as the fix is not supported by the upstream kernel community, and vmware has solved the problem on their end.

Comment 9 Forgotten User qMyteedNxa 2008-05-24 13:43:56 UTC

it seems you are missing Patch ESX-1002431

see http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1002431

Comment 10 Michael Glenn 2008-05-28 16:58:37 UTC

Okay; tried install again, this time w/the VM locked to use a blade updated to ESX 3.0.2-89841. The partition scan worked just fine this time. Guess that teaches me to keep my lab blades up to date. :P

"Check Installation Media" is still inop, though. I'm going to scan the database, and if it hasn't been posted yet I'll enter a separate report for that.

Thanks.

Comment 11 Greg Kroah-Hartman 2008-06-03 14:12:27 UTC

*** Bug 396116 has been marked as a duplicate of this bug. ***