Bug 398242

Summary: Hotplug of USB NTFS disk causes mount error
Product: [openSUSE] openSUSE 11.0 Reporter: Quentin Jackson <quentin.jackson>
Component: HotplugAssignee: E-mail List <bnc-team-screening>
Status: RESOLVED DUPLICATE QA Contact: E-mail List <qa-bugs>
Severity: Normal    
Priority: P5 - None    
Version: RC 1   
Target Milestone: ---   
Hardware: x86-64   
OS: openSUSE 11.0   
Whiteboard:
Found By: Customer Services Priority:
Business Priority: Blocker: ---
Marketing QA Status: --- IT Deployment: ---

Description Quentin Jackson 2008-06-07 01:14:49 UTC
When plugging in an ntfs drive which mounts fine under opensuse 10.3, you are first presented with the usual detection of disk dialog then when clicking on the open folder option you get an error as below:

Error - Konqueror

mount: wrong fs type, bad option, bad superblock on /dev/sdf1
missing codepage or helper program, or other error in some cases
useful info is found in syslog - try dmesg |tail or so

Relevant output of DMESG:

usb 5-4: new high speed USB device using ehci_hcd and address 3
usb 5-4: configuration #1 chosen from 1 choice
usb 5-4: New USB device found, idVendor=13fd, idProduct=1650
usb 5-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
usb 5-4: Product: ST9120823AS
usb 5-4: Manufacturer: Initio
usb 5-4: SerialNumber: 0010101650000DB8W
Initializing USB Mass Storage driver...
scsi8 : SCSI emulation for USB Mass Storage devices
usb-storage: device found at 3
usb-storage: waiting for device to settle before scanning
usbcore: registered new interface driver usb-storage
USB Mass Storage support registered.
scsi 8:0:0:0: Direct-Access     Initio   ST9120823AS      3.01 PQ: 0 ANSI: 0
sd 8:0:0:0: [sdf] 234441648 512-byte hardware sectors (120034 MB)
sd 8:0:0:0: [sdf] Write Protect is off
sd 8:0:0:0: [sdf] Mode Sense: 00 00 00 00
sd 8:0:0:0: [sdf] Assuming drive cache: write through
sd 8:0:0:0: [sdf] 234441648 512-byte hardware sectors (120034 MB)
sd 8:0:0:0: [sdf] Write Protect is off
sd 8:0:0:0: [sdf] Mode Sense: 00 00 00 00
sd 8:0:0:0: [sdf] Assuming drive cache: write through
 sdf: sdf1
sd 8:0:0:0: [sdf] Attached SCSI disk
sd 8:0:0:0: Attached scsi generic sg6 type 0
usb-storage: device scan complete
NTFS driver 2.1.29 [Flags: R/W MODULE].
NTFS-fs error (device sdf1): parse_options(): Unrecognized mount option locale.
NTFS-fs warning (device sdf1): parse_options(): Option utf8 is no longer supported, using option nls=utf8. Please use option nls=utf8 in the future and make sure utf8 is compiled either as a module or into the kernel.
NTFS-fs error (device sdf1): parse_options(): Unrecognized mount option locale.
NTFS-fs warning (device sdf1): parse_options(): Option utf8 is no longer supported, using option nls=utf8. Please use option nls=utf8 in the future and make sure utf8 is compiled either as a module or into the kernel.

When you click OK to this message you cannot see the files in konqueror and refreshing the window brings back the same message.

Typing mount reveals that nothing is in fact mounted and mounting the drive as root via mount /dev/sdf1 /home/username/directory mounts fine and all the data can be read.
Comment 1 Quentin Jackson 2008-06-07 01:15:16 UTC
FYI I replicated this twice so it is consistent.
Comment 2 Stephan Kulow 2008-06-11 12:53:42 UTC
I think this is a dup

*** This bug has been marked as a duplicate of bug 385585 ***