Bug 398807

Summary:	kontact shows no components; crashes when introduction is skipped
Product:	[openSUSE] openSUSE 11.1	Reporter:	Stefan Kunze <stefan.kunze>
Component:	KDE4 Applications	Assignee:	Will Stephenson <wstephenson>
Status:	RESOLVED FIXED	QA Contact:	E-mail List <qa-bugs>
Severity:	Critical
Priority:	P1 - Urgent	CC:	ariellov, b.kielczewski, coolo, enderandrew, hi-du, plinnell, z.omaha
Version:	Factory
Target Milestone:	Alpha 0
Hardware:	x86-64
OS:	openSUSE 11.0
Whiteboard:	kde-update
Found By:	---	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---

Description Stefan Kunze 2008-06-10 11:13:48 UTC

This i updated to the newest factory. The Only application updated were kdepim. 
kde4-kontact is now in Version 4.0.80-12.2 

When i start kontact i see the introduction and when i click skip introduction it crashes with a SIGSEVV (Signal 11)

Backtrace:

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[Thread debugging using libthread_db enabled]
[New Thread 0x7f4d4b85a700 (LWP 5052)]
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[KCrash handler]
#5  0x00007f4d49cfea36 in Kontact::Plugin::part ()
   from /usr/lib64/libkontactinterfaces.so.4
#6  0x00007f4d4b242e6c in Kontact::MainWindow::slotOpenUrl ()
   from /usr/lib64/libkontactprivate.so.4
#7  0x00007f4d4b24568f in Kontact::MainWindow::qt_metacall ()
   from /usr/lib64/libkontactprivate.so.4
#8  0x00007f4d4627d4e0 in QMetaObject::activate ()
   from /usr/lib64/libQtCore.so.4
#9  0x00007f4d4acc6ad4 in KParts::BrowserExtension::openUrlRequest ()
   from /usr/lib64/libkparts.so.4
#10 0x00007f4d431b49aa in KHTMLPart::urlSelected ()
   from /usr/lib64/libkhtml.so.5
#11 0x00007f4d4323cdb1 in ?? () from /usr/lib64/libkhtml.so.5
#12 0x00007f4d431ff2bc in ?? () from /usr/lib64/libkhtml.so.5
#13 0x00007f4d431ff48e in ?? () from /usr/lib64/libkhtml.so.5
#14 0x00007f4d4316ae31 in KHTMLView::dispatchMouseEvent ()
   from /usr/lib64/libkhtml.so.5
#15 0x00007f4d431796dc in KHTMLView::mouseReleaseEvent ()
   from /usr/lib64/libkhtml.so.5
#16 0x00007f4d43d5c484 in QWidget::event () from /usr/lib64/libQtGui.so.4
#17 0x00007f4d43169144 in KHTMLView::eventFilter ()
   from /usr/lib64/libkhtml.so.5
#18 0x00007f4d4626b188 in QCoreApplicationPrivate::sendThroughObjectEventFilters () from /usr/lib64/libQtCore.so.4
#19 0x00007f4d43d0f8fc in QApplicationPrivate::notify_helper ()
   from /usr/lib64/libQtGui.so.4
#20 0x00007f4d43d16566 in QApplication::notify () from /usr/lib64/libQtGui.so.4
#21 0x00007f4d481dbb7b in KApplication::notify () from /usr/lib64/libkdeui.so.5
#22 0x00007f4d4626be9c in QCoreApplication::notifyInternal ()
   from /usr/lib64/libQtCore.so.4
#23 0x00007f4d43d17838 in QApplicationPrivate::sendMouseEvent ()
   from /usr/lib64/libQtGui.so.4
#24 0x00007f4d43d6d8dc in ?? () from /usr/lib64/libQtGui.so.4
#25 0x00007f4d43d6c4fb in QApplication::x11ProcessEvent ()
   from /usr/lib64/libQtGui.so.4
#26 0x00007f4d43d9057c in ?? () from /usr/lib64/libQtGui.so.4
#27 0x00007f4d4626a7f2 in QEventLoop::processEvents ()
   from /usr/lib64/libQtCore.so.4
#28 0x00007f4d4626a985 in QEventLoop::exec () from /usr/lib64/libQtCore.so.4
#29 0x00007f4d4626ca25 in QCoreApplication::exec ()
   from /usr/lib64/libQtCore.so.4
#30 0x0000000000404274 in _start ()
#0  0x00007f4d40a0f230 in nanosleep () from /lib64/libc.so.6


Which debugpackage do i need to install to get a better backtrace - YaST does not show me a kontact debug package.

Comment 1 Will Stephenson 2008-06-10 12:36:31 UTC

No need, I can reproduce.

Comment 2 Will Stephenson 2008-06-10 16:20:14 UTC

Anja, I need to do an online update for this.  Kontact's file that defines its plugins' type is missing on GMC and as a result no plugins are loaded-> undefined behaviour.  For some reason (--force) I had an unpackaged instance of this file in on my test machine that masked the bug when testing last week.  I have the fix ready.

Comment 4 Stephan Binner 2008-06-12 07:36:59 UTC

Is there any way or work-around to skip the introduction/make the modules load at all? If not I would say that this is rather a SHIP_STOPPER+.

Comment 5 Stephan Kulow 2008-06-12 07:50:56 UTC

because you need to do an online update before running kontact? hardly

Comment 6 Will Stephenson 2008-06-12 08:15:49 UTC

/usr/share/kde4/servicetypes/kontactplugin.desktop is the missing file.

Comment 7 Will Stephenson 2008-06-13 12:41:44 UTC

Submitted.

Comment 9 Stephan Binner 2008-06-19 14:36:46 UTC

*** Bug 401756 has been marked as a duplicate of this bug. ***

Comment 10 T. J. Brumfield 2008-06-19 22:20:51 UTC

In 4.0.82.13 the bug is still present.

Comment 11 Ariel Palmiste 2008-06-19 23:18:17 UTC

Same here, and it happened in fresh GM install.

Comment 12 Anja Stock 2008-06-20 14:34:31 UTC

released

Comment 13 Rainer Sabelka 2008-06-20 16:18:48 UTC

Seem to work now after online update.

Comment 14 Ariel Palmiste 2008-06-20 18:50:22 UTC

Yep, latest online update fixed that.

Comment 15 Stephan Binner 2008-06-21 16:34:39 UTC

As written this has been fixed for openSUSE 11.0 via online update. The fix has to be still merged into the 11.1 development packages though.

Comment 16 Stephan Binner 2008-06-23 13:34:33 UTC

Not that after 11.0 online update you move have to move the splitter from left window border to see the sidebar if you have started Kontact without online update before.

Comment 17 Bartosz Kiełczewski 2008-06-23 16:14:58 UTC

Still present in 4.0.82-12.4 from KDE4:Factory:Desktop repo.

Comment 18 Zeth Omaha 2008-06-24 17:44:19 UTC

OpenSuse 11 i586 KDE4-Kontact 4.0.83-15.1
Confirm that /usr/share/kde4/servicetypes/kontactplugin.desktop is missing and Kontact crashes when proceeding from "info window"

Comment 19 Zeth Omaha 2008-06-26 12:50:28 UTC

OpenSuse 11 i586 KDE4-Kontact 4.0.83-7.1

Problem solved thanks ;o)

Comment 20 Stephan Binner 2008-06-29 18:12:55 UTC

Closing.