Bug 402536

Summary:	synaptics: Touchpad not working
Product:	[openSUSE] openSUSE 11.0	Reporter:	Gherhardt Mathisz <gmathisz>
Component:	X.Org	Assignee:	Stefan Dirsch <sndirsch>
Status:	RESOLVED FIXED	QA Contact:	E-mail List <xorg-maintainer-bugs>
Severity:	Normal
Priority:	P5 - None	CC:	ms
Version:	Final
Target Milestone:	---
Hardware:	i586
OS:	Windows XP
Whiteboard:
Found By:	Community of Practice	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---
Attachments:	log file for SaX xorg config file Sax log file Newly created SaX log file xorg config file

Description Gherhardt Mathisz 2008-06-22 02:17:05 UTC

Touchpad not working. Selected from YAST in Mouse Synaptics Touchpad. After reboot it stoped working. USB mouse works fine. Also the CAPS SHIFT and Scroll lk blink in the same time.

System: Dell Latitude D830
Intel Core 2 Duo
2GB RAM
160GB HDD
NVIDIA Quadro
Synaptics Touchpad

Comment 1 Stefan Dirsch 2008-06-22 07:45:35 UTC

Could you do the following?

init 3
sax2 -r

Then attach /var/log/SaX.log. Thanks.

Comment 2 Gherhardt Mathisz 2008-06-22 19:44:30 UTC

Created attachment 223620 [details]
log file for SaX

Here is the log file from Sax.

Comment 3 Stefan Dirsch 2008-06-23 01:03:14 UTC

The SaX logfile is nearly empty. Marcus, what needs to be done to create a useful SaX.log with X config and log file?

Comment 4 Marcus Schaefer 2008-06-23 10:34:11 UTC

The best way is:

   init 3
   sax2

   ===> as sax2 is called from the console now it will start a new
        detection and includes the detection data as well as the generated
        xorg.conf and xorg log

   if you continue in the GUI and save the configuration it will also
   include a diff to the auto xorg.conf and the user changes into the
   log

if sax2 is called from the running server it will read in the xorg.conf
and so there will be not much information

Comment 5 Stefan Dirsch 2008-06-23 10:44:13 UTC

Thanks, Marcus. Gherhardt, please do so.

Comment 6 Gherhardt Mathisz 2008-06-23 23:55:15 UTC

Created attachment 223893 [details]
xorg config file

Comment 7 Gherhardt Mathisz 2008-06-23 23:56:10 UTC

Created attachment 223894 [details]
Sax log file

Comment 8 Stefan Dirsch 2008-06-24 02:38:59 UTC

23-Jun 19:32:55 <X> Startup...
23-Jun 19:32:55 <X> [ Startup on already running Server:
	:0.0 -> grant

So you started SaX2 on top of a running Xserver again. Therefore SaX.log is useless again. :-( Can't you do what I asked you to do (see comment #4)?

Comment 9 Gherhardt Mathisz 2008-06-24 16:29:37 UTC

No, i followed the instructions. I did init 3 from terminal. This killed my X session and then i did sax2.

After that i did an init 5 and to get back in gnome to open firefox and send these files. Did i miss something?

Comment 10 Stefan Dirsch 2008-06-24 16:46:48 UTC

This is weird. Ok, in this case, it would be the best to remove xorg.conf before.

  init 3
  rm /etc/X11/xorg.conf
  sax2

Then attach again /var/log/SaX.log. Hope this time it works better.

Comment 11 Stefan Dirsch 2008-06-25 08:53:50 UTC

This doesn't look like a configuration issue.

Comment 12 Gherhardt Mathisz 2008-06-26 02:36:48 UTC

After deleting the XOrg file the synaptics touchpad started working. I guess something went wrong at hardware detection when i installed openSuse.

Thank you for your help. If you need any additional information please let me know.

Comment 13 Stefan Dirsch 2008-06-26 02:50:36 UTC

Ok. So please finally attach /var/log/SaX.log and the freshly created 
/etc/X11/xorg.conf, which apparently works for you now.

Comment 14 Gherhardt Mathisz 2008-06-26 20:14:01 UTC

Created attachment 224669 [details]
Newly created SaX log file

This is the new SaX log file.

Comment 15 Gherhardt Mathisz 2008-06-26 20:17:14 UTC

Created attachment 224670 [details]
xorg config file

And this is the new Xorg file.

Comment 16 Stefan Dirsch 2008-06-26 20:27:59 UTC

In your old xorg.conf "synaptics" was configured as "Corepointer" and the second "synaptics" and "mouse" as "SendCoreEvents". In the new xorg.conf
"mouse" is configured as "Corepointer" and one "synaptics" as "SendCoreEvents". Anyway, I think we can close it now as fixed.