Bug 407377

Summary: Installation fails to support sound driver Nvidia Sound card MCP61 High Definition Sound card
Product: [openSUSE] openSUSE 11.0 Reporter: Scott Couston <scott>
Component: SoundAssignee: Takashi Iwai <tiwai>
Status: RESOLVED FIXED QA Contact: E-mail List <qa-bugs>
Severity: Major    
Priority: P5 - None CC: lslezak, scott
Version: Final   
Target Milestone: ---   
Hardware: x86-64   
OS: openSUSE 11.0   
Whiteboard:
Found By: Customer Services Priority:
Business Priority: Blocker: ---
Marketing QA Status: --- IT Deployment: ---
Bug Depends on: 406602    
Bug Blocks:    

Description Scott Couston 2008-07-08 22:20:02 UTC
Install does not configure Nvidia Sound card MCP61 High Definition Sound card correctly - If the test button is activated via Yast Sound config - a perpetual sound is issues at high pitch. After system re-start the sound config re-sounds high pitched sound until sound system is terminated.
Comment 1 Robert Vojcik 2008-07-18 10:20:16 UTC
Hello, 

could you provide yast2 logs from installation ?
If you are unsure follow:
http://en.opensuse.org/Bugs/YaST

Thanks
Comment 2 Scott Couston 2008-07-22 03:14:20 UTC
Appologies for delay - waiting for dependant bug
https://bugzilla.novell.com/show_bug.cgi?id=406602
to be fulfilled before I can manually configure install to the point of error.
As soon as dependent bug above requirements for log files has been satisfied I will manually mode installation past preceding issue to reflect above title
Comment 3 Scott Couston 2008-07-26 03:35:35 UTC

*** This bug has been marked as a duplicate of bug 406602 ***
Comment 4 Martin Vidner 2008-08-01 13:19:31 UTC
If a bug is blocked by another one, it still does not make it a duplicate.
Comment 5 Ladislav Slezák 2008-08-08 07:11:45 UTC
It's probably a problem in ALSA...
Comment 6 Takashi Iwai 2008-08-13 13:04:15 UTC
The problem seems not about the installation but about the initial mixer setup, or a sound driver issue.

Could you run alsa-info.sh script with --no-upload option, and attach the generated file to here?  The script is found in /usr/share/doc/packages/alsa directory.
Comment 7 Scott Couston 2008-08-13 22:14:53 UTC
Sorry file name NOT found - search from / with SU...Please clarify both directory and file name..The directory you mention normally has document info only no shell files.
Comment 8 Takashi Iwai 2008-08-14 06:49:09 UTC
The script is in /usr/share/doc/packages/alsa directory on the original alsa.rpm on 11.0.  If you updated the package from somewhere else, it might be in a different place.  On FACTORY or multimedia:audio repo, it's now in /usr/sbin.
Comment 9 Scott Couston 2008-08-14 08:42:33 UTC
Apologies Takashi, I should have looked more carefully at which version this bug was raised against and which PC.

After the complete install failure with version 11.0 KDE3 with a number of other issues, I only saved the log files from /var/log/*.*

I have an installation server with copies of the complete retail V11_X64 and V11_XI386 - The double sided DVD in separate directories.

The Shell file is ofcource within an .RPM somewhere.

I can offer a complete output in an existing V10.3 X64 KDE3 Identical Hardware that did not recognize the same audio card and speakers.

You Choice - I Close this bug as INVALID and clone it referring to the same issue with a different priority and found in 10.3 on IDENTICAL Hardware with New Title 
OR
I - close this as INVALID - CANNOT SUPPLY LOG DETAILS and open a totally new bug which fails both detection at Installation AND/OR fails after physical AUDIO Speakers were attached after Install of OS:  Linux 2.6.22.18-0.2-default x86_64  Current user:  ids000@MULTIVAC-IDS001 System:  openSUSE 10.3 (x86_64)
KDE:  3.5.7 "release 72.9" ?

I am sorry I did not keep anything more than the /var/log/*.* on the failed Install for far too many reasons to retain a dead completely non-repairable, non-functional PC.
Comment 10 Takashi Iwai 2008-08-18 14:16:33 UTC
Well, I'm willing to fix bugs if it's still persistent with the latest ALSA drivers (installable from alsa-driver-kmp package) even on older distros.

So, let's close this bug now, and reopen another entry if you have an environment to test the alsa-driver-kmp properly.
Comment 11 Scott Couston 2008-08-23 03:09:38 UTC
I now have environment to test this issue - Its my own Production PC - so I can do anything but please done ask me to do anything to destroy it ;-)
Environment =
OS:  Linux 2.6.25.11-0.1-default x86_64
Current user:  ids000@SITE
System:  openSUSE 11.0 (x86_64)
KDE:  3.5.9 "release 49.1"

How can I assist you now...????
Comment 12 Scott Couston 2008-08-23 03:10:44 UTC
I now have environment to test this issue - Its my own Production PC - so I can do anything but please done ask me to do anything to destroy it ;-)
Environment =
OS:  Linux 2.6.25.11-0.1-default x86_64
Current user:  ids000@SITE
System:  openSUSE 11.0 (x86_64)
KDE:  3.5.9 "release 49.1"

How can I assist you now...????
Comment 13 Scott Couston 2008-09-01 21:41:42 UTC
QA - Please assign some action by suse.de - Has been on needinfo for weeks
Comment 14 Takashi Iwai 2008-09-02 07:23:43 UTC
Try alsa-driver-kmp on OBS multimedia:audio:KMP repo
    http://download.opensuse.org/repositories/multimedia:/audio:/KMP

Choose 11.0-Update for the update kernel.  11.0 is for the original 11.0 kernel.
Comment 15 Scott Couston 2008-09-03 20:40:05 UTC
Alsa driver installed - Default Kernel upgrade - Sound system work perfectly
Many thanks and resolved