Bug 411061

Summary:	Unable to update system
Product:	[openSUSE] openSUSE 11.0	Reporter:	Frank Daniel <fdan52>
Component:	Update Problems	Assignee:	Scott Reeves <sreeves>
Status:	RESOLVED DUPLICATE	QA Contact:	Jiri Srain <jsrain>
Severity:	Major
Priority:	P3 - Medium	CC:	fdan52
Version:	Final
Target Milestone:	---
Hardware:	x86-64
OS:	openSUSE 11.0
Whiteboard:	gnome-function-does-not-work,gnomeup-PackageKit
Found By:	Customer	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---

Description Frank Daniel 2008-07-21 20:38:26 UTC

When ever I try to update my system, I get the popup:

"Failed to update system: Authorisation could not be obtained" 
(The spelling is correct)

uname -a says: 
Linux Mongoose 2.6.25.5-1.1-default #1 SMP 2008-06-07 01:55:22 +0200 x86_64 x86_64 x86_64 GNU/Linux

Comment 1 Cyril Hrubis 2008-07-25 13:23:35 UTC

which tool are you using to update?

Comment 2 Frank Daniel 2008-08-12 19:50:44 UTC

The auto-update tool that is standard with the OS.  I start getting the messages right after the installation.

Frank

Comment 3 Frank Daniel 2008-08-23 20:52:36 UTC

The tool name is :

PackageKit Update Applet 0.2.1

Comment 4 Frank Daniel 2008-08-24 21:58:12 UTC

This bug was moved to "resolved" with no resolution.  Reopened the bug.

Frank

Comment 6 JP Rosevear 2008-09-10 11:57:11 UTC

This error would indicate that PolicyKit is not available.  Is the package PolicyKit-gnome installed?

rpm -q PolicyKit-gnome

Comment 7 Frank Daniel 2008-09-17 19:20:28 UTC

rpm -q PolicyKit-gnome gives
PolicyKit-gnome-0.8-4.1

Comment 8 JP Rosevear 2008-10-07 21:08:23 UTC


*** This bug has been marked as a duplicate of bug 397805 ***