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Bugzilla – Full Text Bug Listing |
| Summary: | Install error: Make sure that CD 1 is in your drive. | ||
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| Product: | [openSUSE] openSUSE 11.1 | Reporter: | Ben Popatopalous <popatopalous> |
| Component: | Installation | Assignee: | Tejun Heo <teheo> |
| Status: | RESOLVED FIXED | QA Contact: | Jiri Srain <jsrain> |
| Severity: | Normal | ||
| Priority: | P5 - None | CC: | davejplater, popatopalous, snwint |
| Version: | Factory | ||
| Target Milestone: | --- | ||
| Hardware: | x86-64 | ||
| OS: | SUSE Other | ||
| Whiteboard: | |||
| Found By: | Community User | Services Priority: | |
| Business Priority: | Blocker: | --- | |
| Marketing QA Status: | --- | IT Deployment: | --- |
| Attachments: |
Debugging output of k3b.
Output of cdrecord. 'lspci -nn' and 'lsmod' sata_nv-hardreset-fix.patch |
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Description
Ben Popatopalous
2008-09-23 23:28:13 UTC
Created attachment 241271 [details]
Debugging output of k3b.
There's a media check option at the boot screen. If you try it, does the check pass? Ben, could you please provide the information requested in comment #2? Um, this is weird but may indicate something. I don't have a media check option on the main boot screen. I heave on main boot screen: Boot from Hard Disk Installation Repair Installed System Rescue System Firmware Test Memory Test Both Firmware and Memory Test work. I tried using F1 on all options and found no reference to Check Media or Media Check. Makes me think what I downloaded [twice so far] is missing some files. Is 3.68GB the correct size? Created attachment 241790 [details]
Output of cdrecord.
I am downloading and burning DVD's in openSUSE 11.0 x86_64. I just did one from cli with cdrecord. It wasn't any different than ones burned with k3b. Same errors and also lacking "Check Installation Media" on main boot screen. Also none of these DVD's have the openSUSE Welcome/Wilkommen page either. Attachment in Comment #5 has the cli output for cdrecord. Appologies if I misspelled Wilkommen. Uhm, in that case please start the install with bootoption 'mediacheck=1'. If I select 'Install' and add boot option 'mediacheck=1' after booting it gives error: This is not an openSUSE CD-ROM. If I click OK on that it then gives the message: Make sure that CD number 1 is in your drive. Ehm, ok. The failed mediacheck is caused by an incorrectly created iso; but this does not relate to your bugreport. Anyway, what's visible on consoles 3 and 4? Any reading errors? If I understand question correctly I did find errors:
Ctrl>AltF3:
insmod:error inserting '/modules/acpi-cpufreq.ko': -1 Device or resource busy
insmod:error inserting '/modules/efivars.ko': -1 No such device
insmod:error inserting '/modules/ide.generic.ko': -1 Cannot allocate memory
instsys missing: boot/x86_64/cracklib-dict-full.rpm
disk: mount ok but test failed
url mount: cd:/?device=hdc failed
repository not found
no openSUSE repository found
Automatic setup not possible.
Ctl>Alt>F4:
hdc: command-error: status=0x51 {DriverReady SeekComplete Error}
hdc: command-error: error=0x50 {LostFailedSense=0x05}
ide: failed opcode was: unknown
ATAPI device hdc: Error: Illegal request--(Sense key=0x05)
(vendor-specific error)--Case=0xa8, ascq=0x03)
The failed "Read 10" packet command was:
"28 00 00 00 00 5d 00 00 01 00 00 00 00 00 00 00"
endrequest: I/O error,dev hdc, sector 372
Bare in mind that I copied this data long hand and retyped it here. And I did proofread what I typed. However if an error seems apparent or anything is in question I will gladly double check. I did not see any way possible, at my level of knowledge, to copy contents of terminals 3 and 4 and pasting the contents elsewhere.
Thanks! Looks like there is a problem with the storage drivers on your machine. It seems no driver is found and then ide-generic is tried (which fails). Moving bug to kernel people. Yesterday downloaded and burned x86_64 Beta 2 and problem still exists. I believe some on factory mailing list have reported this and filed bug reports for ppc x86 arches as well. This is frustrating. Will this be fixed by stable release? Will I ever be able to install openSUSE again? Seems strange that not being able to install an operating system at all doesn't receive more response. I have tested openSUSE Beta versions in the past but now I out in the cold for some reason... Am I missing something here? Hello, can you please post the result of "lscpi -nn" and "lsmod" from working installation? It's most likely dup of bug#433105. https://bugzilla.novell.com/show_bug.cgi?id=433105 I think ide-generic pops in at an unwanted place. Does booting with 'brokenmodules=ide-generic' and/or 'linuxrc.debug=-udev.mods' help? Created attachment 244669 [details]
'lspci -nn' and 'lsmod'
Results of 'lspci -nn' and 'lsmod'
Using 'brokenmodules=ide-generic' and/or 'linuxrc.debug=-udev.mods' does not help. Still results in screen with Error: Make sure that CD 1 is in your drive. and same errors under Ctl>Alt>F3 and Ctl>Alt>F4 noted in comment #10. What other info do I need to add? I thought I provided what has been requested. Sorry for confusion. Hmmm.. MCP51. SL111 could have some problem with nv flavors which is being debugged upstream bug SL110 shouldn't have any problem detecting the device. Strange. Can you please boot SL110 installation media and when you can get to command console, do the followings? 1. Plug in a usb stick. Running dmesg will tell you which /dev/sdX device node it got assigned. 2. "mkdir /mnt/tmp; mount /dev/sdX /mnt/tmp". You might need to load filesystem module depending on which file system you're using on the USB stick (e.g. modprobe ext3). 3. "cp /var/log/boot.msg /mnt/tmp; dmesg > /mnt/tmp/dmesg.out; umount /mnt/tmp" 3. Reboot into working environment and attach the two files on the USB stick. Thanks. Sorry for slow reply. I don't have a usb stick. Also kinda broke just now... When I can I'll get one and do steps from Tejun in comment 20. Unless there's another way to do this??? I do have a 2 GB memory card for a digital camera but I don't know how to use it for this purpose. Can you please test beta3 then? Yes. Nope. 11.1 Beta 3 Install DVD x86_64 fails with same error/results as Beta 1 & 2 did. Created attachment 249302 [details]
sata_nv-hardreset-fix.patch
Okay, upstream fix confirmed. Will prep a kISO soon.
Patch committed. ------------------------------------------------------------------- Mon Nov 3 04:42:10 CET 2008 - teheo@suse.de - patches.drivers/libata-sata_nv-hardreset-fix: sata_nv: fix generic, nf2/3 detection regression. Please test the following kISO. http://htj.dyndns.org/export/kiso/SL111b3-x86_64-bug429344_dbg0.iso For instructions on how to test kISO, http://htj.dyndns.org/export/kiso/SL103-kISO-doc.txt I'm all over it. Almoxt done burning CD and have read and printed instructions/documentation. Will report asap. I can boot kISO CD and insert 11.1 Beta3 x86_64 DVD and it opens. Unfortunately my keyboard and mouse don't work with this kernel. :~> lsusb ... Bus 001 Device 002: ID 046d:c517 Logitech, Inc. LX710 Cordless Desktop Laser ... I tried all options under >Installation>F3 and>F5. I also tried Boot Options: kbd=usb brokenmodules=kdb brokenmodules=usbkdb So far I'm not smart enough to find a boot parameter that will work with the kISO CD and my keyboard/mouse... Otherwise I believe this would work if that helps any. Great, so the ATA detection is fixed. I don't know whether the USB keyboard problem is a bug introduced after b3 or is it something I screwed up during kISO creation. You can tell the installation system to start ssh. http://en.opensuse.org/Linuxrc "sshpassword=mysshpassword usessh=1 netsetup=dhcp" will start sshd on installation system load, so you can log in remotely. Can you please fetch /var/log/boot.msg, the result of "dmesg" and "lspci -nn" and post them here? Thanks. (In reply to comment #31 from Tejun Heo) > "sshpassword=mysshpassword usessh=1 netsetup=dhcp" will start sshd on > installation system load, so you can log in remotely. Can you please fetch > /var/log/boot.msg, the result of "dmesg" and "lspci -nn" and post them here? > > Thanks. > I'm not sure how to "log in remotely". I only have one computer. The "sshpassword=mysshpassword usessh=1 netsetup=dhcp" only works with kISO CD but then I don't have keyboard or mouse so I can't do anything. I also tried it with Beta 4 DVD but I only get the same error "Make sure CD 1 is in your drive." Or is there a way to open kISO CD or Beta 4 DVD while logged in to openSUSE 11.0 partition? Maybe I'm ignorant on this subject... If so I'll learn if some one can advise. I'll be looking as well. FWIW keyboard and mouse do work with Beta 1, 2, 3, and 4 DVD's and KDE Beta 4 Live CD. Only don't work with kISO CD. Also FWIW Beta 4 KDE x86_64 Live CD does work and will install. It appears that only DVD's have this problem. And thank you Tejun for your time and patience on this. The kISO is a debugging thing I made and probably I missed some stuff there. I was assuming you had access to another machine with the ssh thing. Well... b4 live cd working fine is strange. They're based off the same kernel so they shouldn't differ in this respect. Ah.. okay, you're seeing two problems - IDE preferred over libata and the MCP51 detection problem. Live cd uses different initrd which doesn't have the first problem. It will all work in the next round. I'm closing this one as FIXED now. If the next round doesn't work, please reopen and complain loudly. Thanks. Thank you. I look forward to next round which I believe is RC 1. Will report either way. Thanks again. Downloaded x86_64 Beta 5 DVD. Something new to report! After loading kernel [2.6.27.5-2-default] I first get error: "file: var/adm/mount/boot/x86_64/common: SHA1 sum wrong" then it says if you really trust your repository continue. When I select continue I then get the afore mentioned error: "Make sure that CD 1 is in your drive." I obviously know how to check md5sum. I've never seen a SHA1 sum error. How do I check it? [Also asked question on openSUSE alpha/beta forum]. It may worth noting that all of these failed openSUSE install DVD's do not have the option 'Check Installation Media'. Google, popatopalous, Google. Or actually Scroogle. At any rate: doofus@linux-#$%^&:~/Download> sha1sum openSUSE-11.1-Beta5-DVD-x86_64.iso 81113cc5201bcfcfb52e1a61d49ecb1490572a82 openSUSE-11.1-Beta5-DVD-x86_64.iso doofus@linux-#$%^&:~/Download> md5sum openSUSE-11.1-Beta5-DVD-x86_64.iso 793e487eb299df6bede87de3d722cc6f openSUSE-11.1-Beta5-DVD-x86_64.iso Both of which match. So the SHA1 sum error is in error... Hmmm... That's strange. The module priority problem hasn't been fixed yet. The changes went in so rc1 will fix it. However, that shouldn't cause the problem you're reporting. Can you please boot with "brokenmodules=ide-generic"? Also, please report the result of lsmod. Thanks. "brokenmodules=ide-generic" doesn't change anything. What do you mean by "please report the result of lsmod" I can't run that from the install DVD. At least haven't found a way to yet. Here's 'lsmod' from my openSUSE 11.1 x86_64 fully updated partition: doofus@linux-#$%^&:~> lsmod Module Size Used by af_packet 37120 2 binfmt_misc 26764 1 snd_pcm_oss 65280 0 snd_mixer_oss 33280 1 snd_pcm_oss snd_seq 78352 0 snd_seq_device 25108 1 snd_seq cpufreq_conservative 24712 0 cpufreq_userspace 20612 0 cpufreq_powersave 18688 0 powernow_k8 32004 1 fuse 77504 3 loop 34444 0 dm_mod 90352 0 snd_hda_intel 559780 3 snd_pcm 111880 2 snd_pcm_oss,snd_hda_intel snd_timer 43152 2 snd_seq,snd_pcm snd_page_alloc 26256 2 snd_hda_intel,snd_pcm ppdev 24712 0 snd_hwdep 25480 1 snd_hda_intel snd 91128 14 snd_pcm_oss,snd_mixer_oss,snd_seq,snd_seq_device,snd_hda_intel,snd_pcm,snd_timer,snd_hwdep rtc_cmos 30392 0 ohci1394 47796 0 parport_pc 56776 0 forcedeth 76816 0 rtc_core 38836 1 rtc_cmos floppy 79656 0 button 24736 0 i2c_nforce2 25096 0 ieee1394 115312 1 ohci1394 parport 58016 2 ppdev,parport_pc nvidia 7812624 26 k8temp 21760 0 soundcore 25232 1 snd pcspkr 19456 0 joydev 28544 0 serio_raw 22916 0 rtc_lib 19968 1 rtc_core isp1760 37168 0 i2c_core 51744 2 i2c_nforce2,nvidia sr_mod 32692 0 cdrom 52648 1 sr_mod sg 51792 0 usbhid 69328 0 hid 58000 1 usbhid ff_memless 25352 1 usbhid sd_mod 51496 5 crc_t10dif 18560 1 sd_mod ehci_hcd 71436 0 ohci_hcd 53020 0 pata_amd 30084 1 usbcore 215264 5 isp1760,usbhid,ehci_hcd,ohci_hcd edd 26768 0 sata_nv 42888 2 libata 199232 2 pata_amd,sata_nv scsi_mod 194856 4 sr_mod,sg,sd_mod,libata dock 30996 1 libata ext3 158608 2 mbcache 26884 1 ext3 jbd 85440 1 ext3 fan 22408 0 thermal 40736 0 processor 66104 2 powernow_k8,thermal thermal_sys 30784 3 fan,thermal,processor hwmon 20536 2 k8temp,thermal_sys Also FWIW: I have 2 Beta 5 x86_64 DVD's one is Sony one is Maxell and both give same results. Eh... lsmod isn't there but you can do "cat /proc/modules", sorry about that. Can you please fetch "cat /proc/modules" and /var/log/boot.msg from the installation media and attach here? Tejun I would be happy to do as you ask but I have no idea how to do it? Is there a way to mount DVD in a working partition and get those files??? Ah.. you need running system for that. You can fetch them by.. 1. Boot the installation media. 2. Switch to command shell. 3. Plug in a USB stick 4. dmesg will tell you which device it is 5. mount /dev/sdX1 /mnt (you might need to load fs modules - vfat or ext3 - depending on which fs you're using on the usb stick) 6. cat /proc/modules > /mnt/modules; cp /var/log/boog.msg /mnt 7. umount /mnt 8. reboot into working env and post the two files from the usb stick. Thanks. See comment # 21. Don't have a USB stick or the means to get one currently. Will try again with RC 1. OK, I downloaded and burned 11.1 RC 1 x86_64 DVD. It freaking works. Fresh install went flawlessly. Oddly there isn't a 'Media Check' option in the startup menu. Running 'mediacheck=1' does work. Seems this bug is fixed. Alright, marking fixed. Thanks. |