Bug 441951

Summary:	Firefox and Epiphany crashes withou any error messages
Product:	[openSUSE] openSUSE 11.1	Reporter:	Jags FL <Jags_FL>
Component:	Firefox	Assignee:	E-mail List <bnc-team-mozilla>
Status:	RESOLVED DUPLICATE	QA Contact:	E-mail List <qa-bugs>
Severity:	Critical
Priority:	P5 - None	CC:	Jags_FL, wolfgang
Version:	Beta 4
Target Milestone:	---
Hardware:	i686
OS:	openSUSE 11.0
Whiteboard:
Found By:	Beta-Customer	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---
Attachments:	Bug 441951 , Firefox freezing screenshot 01 Bug 441951 , Firefox freezing screenshot 02 Bug 441951 , Firefox freezing screenshot 03

Description Jags FL 2008-11-05 18:24:46 UTC

Just installed opensuse 11.1 Beta4 from i386/x86 DVD for the second time.

Firefox crashes with no error message within a minute or so every time.

Installed Epiphany and its crashes the same as Firefox.

Comment 1 Wolfgang Rosenauer 2008-11-05 18:32:13 UTC

It doesn't for me.
Could you please have a look at
http://en.opensuse.org/Bugs:mozilla
and provide some more details?

Comment 2 Jags FL 2008-11-05 20:48:34 UTC

hi Wolfgang

I need help running this:

rpm -qa --qf='%{name}-%{version}-%{release}-%{arch}\t%{distribution}\n' | grep -i mozilla


As I'm not sure what 'release' means, I ran it two different ways(obviously both are incorrect as I'm getting errors):

(1) rpm -qa --qf='%firefox-%3.0.3-%2008092701-%i686\t%SUSE\n' | grep -i mozilla

error: incorrect format: missing { after %

(2) rpm -qa --qf='%{firefox}-%{3.0.3}-%{2008092701}-%{i686}\t%{SUSE}\n' | grep -i mozilla

error: incorrect format: unknown tag


'About Mozilla Firefox' reads:

Firefox version 3.0.3

Mozilla/5.0 (X11;U; Linux i686; en-US; rv:1.9.0.3) 
Gecko/2008092701
SUSE/3.0.3-3.3 Firefox/3.0.3

Comment 3 Wolfgang Rosenauer 2008-11-05 21:09:51 UTC

It's even easier. Just copy'n'paste the line as it is. No need to put expand any variables ;-)

Comment 4 Jags FL 2008-11-05 22:02:25 UTC

Created attachment 250150 [details]
Bug 441951 , Firefox freezing screenshot 01

Bug 441951 , Firefox freezing screenshot 01

Comment 5 Jags FL 2008-11-05 22:02:58 UTC

Created attachment 250151 [details]
Bug 441951 , Firefox freezing screenshot 02

Bug 441951 , Firefox freezing screenshot 02

Comment 6 Jags FL 2008-11-05 22:03:23 UTC

Created attachment 250152 [details]
Bug 441951 , Firefox freezing screenshot 03

Bug 441951 , Firefox freezing screenshot 03

Comment 7 Jags FL 2008-11-05 22:05:42 UTC

when I run Firefox from termial, firefox -d gdb, it freezes instead of
crashing.

Attaching screenshots, which I know may/may not help at all. 

Is there any other way ?? Aslo how to generate deatils for Epiphany please.


Termial messages:

:::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::
jack@opensuse111:~/Desktop> rpm -qa
--qf='%{name}-%{version}-%{release}-%{arch}\t%{distribution}\n' | grep -i
mozilla
MozillaFirefox-branding-openSUSE-3.0.3-1.4-i586 openSUSE:Factory
mozilla-xulrunner190-1.9.0.3-2.3-i586   openSUSE:Factory
mozilla-nspr-4.7.1-20.36-i586   openSUSE:Factory
mozilla-xulrunner190-gnomevfs-1.9.0.3-2.3-i586  openSUSE:Factory
MozillaFirefox-3.0.3-3.3-i586   openSUSE:Factory
mozilla-xulrunner181-1.8.1.17-1.12-i586 openSUSE:Factory
mozilla-nss-3.12.0-54.2-i586    openSUSE:Factory
jack@opensuse111:~/Desktop> firefox -d gdb.run
gdb.run /usr/lib/firefox/firefox -x /tmp/mozargs.EmeOgt
/usr/bin/firefox: line 123: gdb.run: command not found
jack@opensuse111:~/Desktop> firefox -d gdb
gdb /usr/lib/firefox/firefox -x /tmp/mozargs.jsUKxa
GNU gdb (GDB; openSUSE:Factory) 6.8.50.20081007-cvs
Copyright (C) 2008 Free Software Foundation, Inc.
License GPLv3+: GNU GPL version 3 or later <http://gnu.org/licenses/gpl.html>
This is free software: you are free to change and redistribute it.
There is NO WARRANTY, to the extent permitted by law.  Type "show copying"
and "show warranty" for details.
This GDB was configured as "i586-suse-linux".
For bug reporting instructions, please see:
<http://bugs.opensuse.org/>...
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[New Thread 0xb5429b90 (LWP 4555)]
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[New Thread 0xb4c28b90 (LWP 4556)]
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[New Thread 0xb42afb90 (LWP 4557)]
[New Thread 0xb3aaeb90 (LWP 4558)]
[Thread 0xb42afb90 (LWP 4557) exited]
[Thread 0xb3aaeb90 (LWP 4558) exited]
[New Thread 0xb3aaeb90 (LWP 4559)]
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[New Thread 0xb42afb90 (LWP 4560)]
[New Thread 0xb32adb90 (LWP 4561)]
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[New Thread 0xb27c1b90 (LWP 4562)]
[New Thread 0xb1fc0b90 (LWP 4563)]
[New Thread 0xb17bfb90 (LWP 4564)]
[Thread 0xb1fc0b90 (LWP 4563) exited]
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[Thread 0xb27c1b90 (LWP 4562) exited]
[Thread 0xb3aaeb90 (LWP 4559) exited]
[New Thread 0xb0fbeb90 (LWP 4565)]
[Thread 0xb17bfb90 (LWP 4564) exited]
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[New Thread 0xb17bfb90 (LWP 4566)]
[Thread 0xb0fbeb90 (LWP 4565) exited]
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[New Thread 0xb0fbeb90 (LWP 4567)]
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[New Thread 0xb1fc0b90 (LWP 4568)]
[Thread 0xb0fbeb90 (LWP 4567) exited]
[Thread 0xb17bfb90 (LWP 4566) exited]
[New Thread 0xb0fbeb90 (LWP 4569)]
[New Thread 0xb17bfb90 (LWP 4570)]
[New Thread 0xb27c1b90 (LWP 4571)]
[New Thread 0xb3aaeb90 (LWP 4572)]
[New Thread 0xafaeeb90 (LWP 4573)]
[New Thread 0xaeff0b90 (LWP 4574)]
[Thread 0xb0fbeb90 (LWP 4569) exited]
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[Thread 0xb3aaeb90 (LWP 4572) exited]
[Thread 0xb27c1b90 (LWP 4571) exited]
[Thread 0xaeff0b90 (LWP 4574) exited]
[New Thread 0xaeff0b90 (LWP 4595)]
[New Thread 0xb27c1b90 (LWP 4596)]
[New Thread 0xb3aaeb90 (LWP 4597)]
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[Thread 0xaeff0b90 (LWP 4595) exited]
[Thread 0xb27c1b90 (LWP 4596) exited]
[Thread 0xb3aaeb90 (LWP 4597) exited]
[New Thread 0xb3aaeb90 (LWP 4600)]
[New Thread 0xb27c1b90 (LWP 4601)]
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[New Thread 0xaeff0b90 (LWP 4602)]
[New Thread 0xb0fbeb90 (LWP 4603)]
[New Thread 0xae567b90 (LWP 4604)]

Program received signal SIGSEGV, Segmentation fault.
[Switching to Thread 0xafaeeb90 (LWP 4573)]
0xb5495b09 in __libc_res_nquery () from /lib/libresolv.so.2
(gdb) 

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Comment 8 Jags FL 2008-11-05 22:32:45 UTC

Firefox is still keeps crashing when opened from Main menu. And somehow it never generated any crash report of its own, as mentioned here:

http://support.mozilla.com/en-US/kb/Mozilla+Crash+Reporter

Even when I did: about:crashes, it said "The URL is not valid and cannot be loaded", instead of displaying "A list of links to your crash reports will appear".

Can you please tell me where(path to the folder), if at all, Firefox/Mozilla saves crash reports.

Thanks, Jags

Comment 9 Jags FL 2008-11-05 22:38:42 UTC

ok I did find out the path, /home/<username>/.mozilla/firefox/Crash Reports/, but there wasn't any "Crash Reports' folder at all.

Comment 10 Wolfgang Rosenauer 2008-11-06 07:36:56 UTC

The openSUSE package of Firefox doesn't create and send crash reports since they are of no use for Mozilla Foundation anyway and openSUSE has no infrastructure to collect the sent crashreports.
So your gdb try was sufficient even when you didn't type "bt" into the debugger window ;-)

*** This bug has been marked as a duplicate of bug 441683 ***