Bug 462557

Summary: unable to mount usb hard drive
Product: [openSUSE] openSUSE 11.1 Reporter: rasmus mogensen <rasmus>
Component: KernelAssignee: E-mail List <bnc-team-screening>
Status: RESOLVED DUPLICATE QA Contact: E-mail List <qa-bugs>
Severity: Normal    
Priority: P5 - None CC: andreas.traupe, captain.magnus, forgotten_qMyteedNxa
Version: Final   
Target Milestone: ---   
Hardware: i586   
OS: openSUSE 11.1   
Whiteboard:
Found By: Community User Services Priority:
Business Priority: Blocker: ---
Marketing QA Status: --- IT Deployment: ---
Attachments: this is the messagefile
output of lsusb -vv

Description rasmus mogensen 2008-12-26 09:50:07 UTC
Created attachment 262458 [details]
this is the messagefile

i have a usb HDD and i cant mount it.

when i try to start suse it hangs for 10 min. (with the usb connected)

when disconnected there is no problems. 


i get ~25k of lines in 2 seconds with the following information 
 #
 Dec 26 10:05:53 linux-9dof kernel: sd 5:0:0:0: [sdb] Sense Key : No Sense [current]
 #
 Dec 26 10:05:53 linux-9dof kernel: sd 5:0:0:0: [sdb] Add. Sense: No additional sense information


when i was on 11.0 there was no problems 

the HDD is a iomega 80gb  with 1 powercord and 1 usbcord and a on/off bottom the only works when the usb is disconnected.

i will be happy to provide any other information if needed

/Rasmus
Comment 1 Forgotten User qMyteedNxa 2009-01-01 23:11:51 UTC
here is a related bugreport upstream: http://bugzilla.kernel.org/show_bug.cgi?id=11843

please provide "lsusb -vv"
Comment 2 Andreas Traupe 2009-01-05 15:41:26 UTC
I can't mount my external hard disk either. I get the same messages in /var/log/messages

I also use 11.1 Final and could mount the same disk on 11.0. The disk still works on other computer with 10.3. My new computer is a 86-64 architecture, so this problem isn't limited to i586.

lsusb says my drive is a Prolific Technology, Inc. PL3507 ATAPI6 Bridge. I'll attach a complete lsusb -vv output.
Comment 3 Andreas Traupe 2009-01-05 15:43:36 UTC
Created attachment 263212 [details]
output of lsusb -vv
Comment 4 Andreas Traupe 2009-01-05 15:48:03 UTC
Bug 457941 seems the same bug to me.

(I leave it to you people at suse to officially change the status.)
Comment 5 Oliver Neukum 2009-01-07 08:15:22 UTC

*** This bug has been marked as a duplicate of bug 457941 ***