Bug 478475

Summary:	With 2 CD devices second cannot be mounted. Symptoms similar to Bug 408252 but patch installed
Product:	[openSUSE] openSUSE 11.1	Reporter:	Alastair Budge-Reid <ajbudge>
Component:	GNOME	Assignee:	E-mail List <gnome-bugs>
Status:	RESOLVED NORESPONSE	QA Contact:	E-mail List <qa-bugs>
Severity:	Major
Priority:	P2 - High	CC:	ajbudge, lnussel
Version:	Final
Target Milestone:	---
Hardware:	i586
OS:	openSUSE 11.1
Whiteboard:
Found By:	---	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---
Attachments:	output from hwinfo output from lshal

Description Alastair Budge-Reid 2009-02-21 20:57:04 UTC

User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-GB; rv:1.9.0.6) Gecko/2009012700 SUSE/3.0.6-0.1.2 Firefox/3.0.6

Network installed OpenSuse 11.1 with all update patches to date applied.

System Dell PE6300 server with 4 PIII Xeons and 4Gb memory. Megaraid hardware RAID card installed supporting 6 drives in RAID 5 configuartion and an integrated SCSI controller supporting 2 CD devices, CD-ROM at scsi address 0,0,5,0 and CD-RW at scsi address 0,0,4,0.

After booting both devices are shown linked to sr0. I tried to change this with ln -s cdrom sr1 so cdrom would be linked to sr1 but received message that the link existed and nothing changed. However after inserting a CD the cdrom changed to sr1 and stays thus even when CD removed.

Permissions seem OK with me being in users and cdrom group and acls showing me to have rw permissions on both drives and all relevant links.

Problem is that if I put an audio CD in the first drive, which is cdrw, all is well and I can use Grip to rip and encode with all functions working properly.

If I put a CD into the second drive, cdrom, even with no multimedia program running just Gnome desktop, I get error message:

"Unable to Mount Audio Disk
DBus error org.freedesktop.DBus.Error.NoReply: Message did not receive a reply (timeout by message bus)"

This is repeated every second or so until I remove the disk.

If I have Grip running I still get error messages and grip stalls.

Have tried to check bug threads but now 408252 has been fixed and I still have problems I am raising this here in the hope that somebody can advise.

Reproducible: Always

Steps to Reproduce:
1.Load CD into second cd device and I get errors every time even after reboot.
2.
3.
Actual Results:
Unable to Mount Audio Disk
DBus error org.freedesktop.DBus.Error.NoReply: Message did not receive a reply (timeout by message bus)

Expected Results:
I had expected the drive to mount the CD and then await use by software such as Grip so that when grip was startedit would function normally

I can send further info if told what to send.

Comment 1 Alastair Budge-Reid 2009-02-24 23:56:45 UTC

Further to the above there is no consistent behaviour as since posting the bug I have been able to use the second drive and now cannot use either.  There seems to be a problem with hal detecting the devices.  I have also found that if I try the first drive (CDRW, sr0) I get additional error messages as follows:-

DBus error org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.

 and
 
Error org.freedesktop.Hal.Device.UnknownError.

Also with this drive I find /media has directories added AUDIO AUDIO_ AUDIO__ and so on, with more added every few seconds or possibly when I click on the OK of the eroor message.  These directories are drwx------ root root so presumably that is why I cannot access.  However I have no idea of the mechanism behind this activity.  All I know is that I cannot use my system for the desired purpose.

Comment 2 Ludwig Nussel 2009-02-25 08:44:44 UTC

(In reply to comment #0)
> Permissions seem OK with me being in users and cdrom group and acls showing me
> to have rw permissions on both drives and all relevant links.

The cdrom group serves no purpose.

> "Unable to Mount Audio Disk
> DBus error org.freedesktop.DBus.Error.NoReply: Message did not receive a reply
> (timeout by message bus)"

I wonder why it's trying to mount an audio CD. That cannot work.

Please attach /etc/udev/rules.d/70-persistent-cd.rules as well as the output from hwinfo and lshal.

Comment 3 Alastair Budge-Reid 2009-02-25 12:16:55 UTC

OK & thanks.  I only added cdrom group because that was suggested in other threads.  Will remove it if you so advise.  Here is info from 70-persistent-cd.rules :-

#  (pci-0000:02:08.0-scsi-0:0:4:0)
ENV{ID_CDROM}=="?*", ENV{ID_PATH}=="pci-0000:02:08.0-scsi-0:0:4:0", SYMLINK+="cdrom", ENV{GENERATED}="1"
ENV{ID_CDROM}=="?*", ENV{ID_PATH}=="pci-0000:02:08.0-scsi-0:0:4:0", SYMLINK+="cdrw", ENV{GENERATED}="1"
#  (pci-0000:02:08.0-scsi-0:0:5:0)
ENV{ID_CDROM}=="?*", ENV{ID_PATH}=="pci-0000:02:08.0-scsi-0:0:5:0", SYMLINK+="cdrom", ENV{GENERATED}="1"

I shall need some help with output from other commands as output is large. How do I dump to a file and attach here please?  (Please forgive my ignorance too!)

Comment 4 Alastair Budge-Reid 2009-02-25 12:33:12 UTC

Created attachment 275322 [details]
output from hwinfo

Hope this is how to do it.

Comment 5 Alastair Budge-Reid 2009-02-25 12:34:48 UTC

Created attachment 275323 [details]
output from lshal

Last file attached.

Comment 6 Alastair Budge-Reid 2009-03-29 23:12:19 UTC

Not sure of correct way to find out about progress on this so am asking here.
Has there been any please?
Budgie2

Comment 7 Larry Finger 2011-04-02 18:44:11 UTC

The version with which you had the bug is now obsolete. I'll close this as NORESPONSE. If you can still reproduce it in current 11.4, please reopen the bug and move it to the appropriate version. Thanks!