Bug 538968

Summary: install can't detect the install media when dvd present in second dvd drive
Product: [openSUSE] openSUSE 11.2 Reporter: Forgotten User d3bkfIx-vJ <forgotten_d3bkfIx-vJ>
Component: InstallationAssignee: E-mail List <zypp-maintainers>
Status: RESOLVED NORESPONSE QA Contact: Jiri Srain <jsrain>
Severity: Minor    
Priority: P4 - Low CC: jdsn, ma
Version: Milestone 8Flags: coolo: SHIP_STOPPER-
Target Milestone: ---   
Hardware: i686   
OS: Other   
Whiteboard:
Found By: --- Services Priority:
Business Priority: Blocker: ---
Marketing QA Status: --- IT Deployment: ---

Description Forgotten User d3bkfIx-vJ 2009-09-14 12:46:07 UTC
User-Agent:       Mozilla/5.0 (compatible; Konqueror/4.3; Linux) KHTML/4.3.1 (like Gecko) SUSE

I have two DVD drives. If I leave a DVD in the second drive, the installation process stopps with a message like "Couldn't find file /content on media cd:///" (free translation from german).
The installation will not continue before I take the second media out of the drive.

Reproducible: Always

Steps to Reproduce:
1.put installation DVD in boot DVD drive
2.put another DVD in the second DVD drive
3.boot
Actual Results:  
installation stops with the given error message

Expected Results:  
The installer should detect the installation DVD whatever DVD is in the other DVD drive.
Comment 1 Forgotten User d3bkfIx-vJ 2009-10-07 09:26:43 UTC
MS8 and a super GAU: The whole system was unbootable.

I started a fresh installation with MS8 and forgot to take out the DVD from the second DVD drive. I got an error message that the repository can't be added. I took the second DVD out, and the process continued.

In that moment I didn't check the software to be installed and continued.
The installer continued normally, until I got a message that Grub couldn't be installed. After that the system was unbootable (and couldn't not be made bootable with the MS8 DVD, I needed to use the 11.0 DVD).

After making my system bootable again I tried again to see what went wrong and I realized that there was no software to be installed found at all.

1) Why doesn't the installer check for accessing the drive with the openSuse DVD?
2) the installer should not install grub or anything else if no repository was found and :-) if grub is installed, it should not fail :-)

I'm aware that this touches probably more than this bug, please tell me if I should write separate bug reports for the installer and grub or if this is well here.

Thanks
Comment 2 Stephan Kulow 2009-10-07 11:45:36 UTC
please don't put different things in one bug report. Ignoring #1 - and if you file a new bug, please attach your yast logs there.
Comment 3 Steffen Winterfeldt 2009-10-09 11:59:18 UTC
Sorry, can't reproduce this. Please try again, boot with
'linuxrc.debug=1 linuxrc.log=/foo' and attach the log.
Comment 4 Forgotten User d3bkfIx-vJ 2009-10-09 12:52:39 UTC
To be sure I understood right what you wanted me to do:

I booted the install DVD for MS8 and when the menu showed up I choose Installation and I added 'linuxrc.debug=1 linuxrc.log=/foo' to the boot options.

Now the funny thing, I tried twice both :-)

If I boot with these options everything is just fine, no error message, the system never accesses the second DVD drive.

If I boot without these options I get an error message during the 'System probing->Initialize package manager' And just before the lights on the second DVD blinks.

Any proposition how I can still get you the wanted log file?
Comment 5 Steffen Winterfeldt 2009-10-12 08:52:45 UTC
Aha! So this is not linuxrc but yast's repo stuff.
Comment 6 J. Daniel Schmidt 2009-10-15 18:50:39 UTC
Seems to be a libzypp issue, as the system can boot from the second drive but the media handler does not find the repo on it.
Comment 7 Michael Andres 2009-10-16 09:09:47 UTC
Depends on whether YaST explicitly passes the device to use. 

Please attach the yast logfiles (see http://en.opensuse.org/Bugs/YaST).
If you took the second media out of the drive and installation continued without restarting yast, the logs were copied to your system. You can collect them with:

  save_y2logs /tmp/y2logs.tgz

Then attach /tmp/y2logs.tgz.
Comment 8 Forgotten User d3bkfIx-vJ 2009-10-16 09:33:57 UTC
Sorry, no logfile, I had to reinstall, and formated the drive.

I could go through the preinstallprocess again to the problem, but then I have no console. So how should I get you these logs?
Comment 9 Forgotten User d3bkfIx-vJ 2013-03-29 11:01:16 UTC
closing this bug now, because it's very old and I'm not using DVD-s for installation anymore