Bug 549054

Summary: lotus notes display of mails
Product: [openSUSE] openSUSE 11.2 Reporter: Dirk Herzhauser <Dirk.Herzhauser>
Component: JavaAssignee: Vincent Untz <vuntz>
Status: RESOLVED DUPLICATE QA Contact: E-mail List <qa-bugs>
Severity: Normal    
Priority: P5 - None CC: jan.eri
Version: Factory   
Target Milestone: ---   
Hardware: x86   
OS: openSUSE 11.2   
Whiteboard:
Found By: --- Services Priority:
Business Priority: Blocker: ---
Marketing QA Status: --- IT Deployment: ---
Attachments: consoloe output
additional libs

Description Dirk Herzhauser 2009-10-22 07:23:07 UTC
User-Agent:       Mozilla/5.0 (X11; U; Linux i686; de; rv:1.9.1.3) Gecko/20090909 SUSE/3.5.3-3.2 Firefox/3.5.3

Installation of louts notes works but the display of mails does not work propperly

I installed several libs for lotus notes but all the libs are from the install DVD . After several attempts lotus notes installed the startup works but if I open a mai message nothing is displayed.


Reproducible: Always

Steps to Reproduce:
1. start lotus notes
2.open 1 mail
3. nothing is displayed
Actual Results:  
no mail is readable

Expected Results:  
read a mail
Comment 1 Michal Vyskocil 2009-10-22 10:10:03 UTC
I'm not sure how is it related with openSUSE - we don't distribute a Lotus Notes and I don't think it uses anything else from system, than JVM.

I'll try to helpy you, but need more information - from where you've downloaded, which libraries did you used, and aren't there some error messages (in console)?
Comment 2 Dirk Herzhauser 2009-10-22 11:37:09 UTC
Created attachment 323681 [details]
consoloe output
Comment 3 Dirk Herzhauser 2009-10-22 11:38:33 UTC
Created attachment 323682 [details]
additional libs
Comment 4 Dirk Herzhauser 2009-10-22 11:40:18 UTC
Hi manny thx for ur support,


unfortunatley I found no error message, but I give you a console log. My problem is you can see on an overview that an new emali arrives (Notes 8.5) , if you click on it a new window opens but you can't see anything.

I have the impression , due to problems with eclipse and wxgtk problems (not yet reported) that this is related to the gdk. Notes works oopenSuse 11.1 so I thought I give it a try on 11,2,
Comment 5 Michal Vyskocil 2009-10-22 12:40:35 UTC
Well, this list contains a lot of packages probably not related to Lotus Notes, so it's hard to say, where should be a problem. I'd like to ask why you're using jdk-1.6.0_16-fcs instead of openSUSE package java-1_6_0-sun? I'm not sure if this rpm uses update-alternatives in jpackage.org style, so your default java would be gcj, which might be a problem - are you sure that Lotus Notes uses a right JVM implementation?

Anyway according Lotus Notes [1] website there's nothing like wxWidgets in requirements, only gtk+ and related libraries, so the problem might be here, if it's not in Java.

[1] http://www-01.ibm.com/support/docview.wss?&uid=swg27013075
Comment 6 Dirk Herzhauser 2009-10-22 12:56:59 UTC
Hi,

no not all are related to notes, I installed an Oracle DB as well.Usually I work with an oracle tool called sqldeveloper  which notices the supplied jdk as an unknbown and in the past I had some troubel with the jdk supplied by opensuse as well with eclipse if use the EPCI exstension. 

The wxwidgets I use for ruby development and have the as well some problems , but this  topic is related to a different thread. The notes anyway uses a different  java:

linuxe:/opt/ibm/lotus # find . -name "java"
./notes/framework/rcp/eclipse/plugins/com.ibm.rcp.j2se.linux.x86_1.6.0.20081022b-200811140851/jre/bin/java
./notes/jvm/bin/java
Comment 7 Michal Vyskocil 2009-10-22 13:51:17 UTC
Well, it seems that Lotus Notes has a bundled JVM, so it probably uses it. So the problem is not in Java, even if it's hard to say where it is. The IBM page mentioned in comment#5 says that it depends on many packages, but it should be a display problem, so reassigning to gtk2 maintainer, hopefully he will have more luck.
Comment 8 Dirk Herzhauser 2009-10-26 15:21:34 UTC
Hi 

in the meantime I found a workaround for this problem, I downloaded from http://linux-aha.de/wordpress/?p=231 several libs into my homedirectory and changed the working directory at notes icon to

/home/dirk/notes_libs_karmic

linuxe:/home/dirk/notes_libs_karmic # pwd
/home/dirk/notes_libs_karmic
linuxe:/home/dirk/notes_libs_karmic # ls -la
total 5332
drwxr-xr-x  2 dirk users     121 Oct 26 15:33 .
drwxr-xr-x 59 dirk users    4096 Oct 26 16:10 ..
-rw-------  1 dirk users  679940 Sep 20 00:26 libgdk-x11-2.0.so.0
-rw-------  1 dirk users  116732 Sep 20 00:26 libgdk_pixbuf-2.0.so.0
-rw-------  1 dirk users   67240 Sep 20 00:26 libgdk_pixbuf_xlib-2.0.so.0
-rw-------  1 dirk users 4579940 Sep 20 00:26 libgtk-x11-2.0.so.0
linuxe:/home/dirk/notes_libs_karmic #

maybe it is possible to fix this in the deployment of OpenSuse
Comment 9 Jan Eri 2009-11-03 11:13:14 UTC
I had exactly the same problem, and this workaround worked for me too.
Comment 10 Vincent Untz 2009-11-03 11:59:37 UTC
This is bug 538756, most probably.

*** This bug has been marked as a duplicate of bug 538756 ***