Bug 549930

Summary:	Data CD not mounted automatically
Product:	[openSUSE] openSUSE 11.2	Reporter:	John Roberts <johnroberts_abroad>
Component:	Other	Assignee:	Petr Uzel <puzel>
Status:	RESOLVED DUPLICATE	QA Contact:	E-mail List <qa-bugs>
Severity:	Major
Priority:	P3 - Medium	CC:	peckaj, puzel
Version:	RC 1
Target Milestone:	---
Hardware:	32bit
OS:	openSUSE 11.2
Whiteboard:
Found By:	---	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---

Description John Roberts 2009-10-25 18:13:08 UTC

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.1.3) Gecko/20090909 SUSE/3.5.3-3.2 Firefox/3.5.3

Installation from a 11.2RC1 KDE LiveCD. A data CD on either of the two optical drives is not mounted automatically (as if unrecognizable). Manual mounting
through console works. Other media tested like Audio CDs and DVDs are auto-mounted normally.

Tried to add the user group to cdrom and disk groups w/o any change in results.

The contents of /etc/fstab is as follows:

/dev/disk/by-id/ata-WDC_WD2500AAJB-00J3A0_WD-WCAV23999926-part7 swap                 swap       defaults              0 0
/dev/disk/by-id/ata-WDC_WD2500AAJB-00J3A0_WD-WCAV23999926-part8 /                    ext4       acl,user_xattr        1 1
/dev/disk/by-id/ata-WDC_WD2500AAJB-00J3A0_WD-WCAV23999926-part9 /home                ext4       acl,user_xattr        1 2
/dev/disk/by-id/ata-WDC_WD2500AAJB-00J3A0_WD-WCAV23999926-part1 /windows/C           ntfs-3g    users,gid=users,fmask=133,dmask=022,locale=en_US.UTF-8 0 0
/dev/disk/by-id/ata-WDC_WD2500AAJB-00J3A0_WD-WCAV23999926-part5 /windows/D           ntfs-3g    users,gid=users,fmask=133,dmask=022,locale=en_US.UTF-8 0 0
/dev/disk/by-id/ata-WDC_WD2500AAJB-00J3A0_WD-WCAV23999926-part6 /windows/E           vfat       users,gid=users,umask=0002,utf8=true 0 0
proc                 /proc                proc       defaults              0 0
sysfs                /sys                 sysfs      noauto                0 0
debugfs              /sys/kernel/debug    debugfs    noauto                0 0
devpts               /dev/pts             devpts     mode=0620,gid=5       0 0

Same behavior on both optical drives. Manual mounting on either device does work.


Reproducible: Always

Steps to Reproduce:
1.Insert Data CD
2.
3.
Actual Results:  
The optical drives read the CD and then nothing happens. Notifier does not show new media and the same applies to sysinfo. No new medium is visible. Same applies to Dolphin.

Expected Results:  
Normally notify about the new media

Hardware Info:

M/B Chaintech 9VIF1 (ES676M) based on VIA P4M266A + VT8235 with onboard S3/Savage graphics (32MB)
RAM 768MB (512MB + 256MB) DDR266 (PC2100)
CPU Intel P4/Celeron 2.4GHz (400MHz FSB)
HDD WD WDC2500 250GB (IDE)
1 x TEAC CD-W540E CD-RW
1 x SONY DDU1612 DVD-ROM

Comment 1 John Roberts 2009-11-13 13:06:35 UTC

Seems to be hardware related.
After some test, I replaced the SONY DDU1612 DVD-ROM 
with a SONY/Optiarc AD-7200A DVD-RW. It appears that
on this drive the CD is automounted normally.
Further testing with the DVD-ROM on Windows did not
show any malfunction. Must be a strange combination
of software-hardware-media glitch. Will revert with
further testing with same media, as soon as I install
11.2 on more rigs...

Comment 2 Alun Peck 2009-12-04 04:26:28 UTC

I also encountering similar problem. Seems HAL fails to detect DVD-writer after installation of 11.2 64 bit.

See forum thread link below for more details.

http://forums.opensuse.org/hardware/64-bit/427731-11-2-x64-unable-mount-any-data-cds.html

Comment 3 Alun Peck 2009-12-04 05:04:54 UTC

While PC was on and lshal -m was running, I removed the SATA cable and reattached it. After reattachment lshal -m detected the DVD writer.

Comment 5 Petr Uzel 2010-06-23 08:33:32 UTC

Danny, this looks like a HAL issue to me. Do you have any idea what's wrong or how to debug that? Thanks

Comment 6 Petr Uzel 2010-08-11 09:36:45 UTC

I don't know what I can do here. Moreover, it looks like duplicate of bug 551753.

*** This bug has been marked as a duplicate of bug 551753 ***