Bug 556247

Summary:	radeonhd [RV710/HD 4550] black screen
Product:	[openSUSE] openSUSE 11.2	Reporter:	Roberto Bernetti <roberto.bernetti>
Component:	X.Org	Assignee:	Forgotten User Wum0mkMcd8 <forgotten_Wum0mkMcd8>
Status:	RESOLVED NORESPONSE	QA Contact:	E-mail List <xorg-maintainer-bugs>
Severity:	Normal
Priority:	P5 - None	CC:	Kris.Kaiser, sndirsch
Version:	Final
Target Milestone:	---
Hardware:	x86-64
OS:	openSUSE 11.2
Whiteboard:
Found By:	---	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---

Description Roberto Bernetti 2009-11-17 19:20:45 UTC

User-Agent:       Mozilla/5.0 (X11; U; Linux x86_64; it; rv:1.9.0.4) Gecko/2008103100 SUSE/3.0.4-4.7 Firefox/3.0.4

During installation of opensuse 11.2 after the restart for the final configuration the video is black.
Typing CTRL+ALT+F8 give the following error message for the X11

(EE) failed to load module "fglrx" (module does not exist, 0)
(EE) RADEONHD(0): Unsupported PowerPlayInfo revision
(EE) RADEONHD(0): Power Management: Cannot get known good chip configuration
(EE) RADEONHD(0): RHDHmiInit: unkown HDMI output type

Video card data

01:00.0 VGA compatible controller: ATI Technologies Inc RV710 [Radeon HD 4550]


Reproducible: Always

Steps to Reproduce:
1.
2.
3.

Comment 1 Shuang Qiu 2009-11-18 09:40:25 UTC

Could you please attach y2logs according to http://en.opensuse.org/Bugs/YaST.
Thanks

Comment 2 Kris Kaiser 2009-11-19 00:27:54 UTC

Same Behaviour.

*** This bug has been marked as a duplicate of bug 548328 ***

Comment 3 Stefan Dirsch 2009-11-22 08:54:26 UTC

reverting mess up by Kris Kaiser.

Comment 4 Stefan Dirsch 2009-11-22 09:17:35 UTC

Would it be possible to provide the required information according
to our HOWTO

  http://en.opensuse.org/Bugs:X

for reporting X11 related bugs? Please set the Status back to
ASSIGNED after providing all the required information. Thanks.

Please also try the latest -radeonhd driver package from

  http://download.opensuse.org/repositories/X11:/Drivers:/Video/openSUSE_11.2/

Comment 5 Roberto Bernetti 2009-11-22 15:02:12 UTC

I'm very sorry but at the moment I reverted to the opensuse 11.1 (I need the machine for my job) so the only information I am able to send are 

1. the message of error of the Xserver (at the start of this thread) I got using CTRL+ALT+F8 and manually copying it because the command CTRL+ALT+F1-6 didn't give me access to a command line to get the files you asked (the machine was completly hanged). The error as I mentioned was at the restart of the second installation stage, manual cofiguration

2 the lspci out of my machine from the opensuse 11.1 installation


3. I tryed as one of my numerous attempt the driver in

 http://download.opensuse.org/repositories/X11:/Drivers:/Video/openSUSE_11.2/

but it didn't work either. After the completition of the installation using the video output of the mother board the ati video doesn't work using the latest 11.2 driver.

Regards
rb

Comment 6 Stefan Dirsch 2009-11-22 16:57:51 UTC

Ok. I suggest to reopen, in case you have another try with openSUSE 11.2 (maybe on a different partition or harddrive).

Comment 7 Roberto Bernetti 2009-12-29 14:45:27 UTC

I would give another try to 11.2.

Is there anything new about ati support to know before to start hoping in a better end?