Bug 556569

Summary:	Scanner Canon LIDE20 driver plustek -- driver activation failed
Product:	[openSUSE] openSUSE 11.2	Reporter:	Sascha Michel <michel>
Component:	YaST2	Assignee:	Johannes Meixner <jsmeix>
Status:	RESOLVED INVALID	QA Contact:	Jiri Srain <jsrain>
Severity:	Normal
Priority:	P5 - None
Version:	Final
Target Milestone:	---
Hardware:	64bit
OS:	openSUSE 11.2
Whiteboard:
Found By:	---	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---
Attachments:	OK here is what you want !

Description Sascha Michel 2009-11-18 15:10:26 UTC

User-Agent:       Mozilla/5.0 (X11; U; Linux x86_64; de; rv:1.9.1.4) Gecko/20091016 SUSE/3.5.4-1.1.2 Firefox/3.5.4

The scanner works under 11.1 but now in 11.2 it can not be activated by yast2.

Reproducible: Always

Steps to Reproduce:
1.
2.
3.

Comment 1 Shuang Qiu 2009-11-27 06:10:53 UTC

Could you please attach y2logs according to http://en.opensuse.org/Bugs/YaST.
Thanks.

Comment 2 Sascha Michel 2009-11-29 11:46:03 UTC

Created attachment 329901 [details]
OK here is what you want !

Comment 3 Johannes Meixner 2009-12-01 10:48:43 UTC

From your y2log:
--------------------------------------------------------------------
Executing bash commandline:
 /usr/lib/YaST2/bin/activate_scanner_backend plustek
...
stderr is: plustek not found in /etc/sane.d/dll.conf
--------------------------------------------------------------------

But the /etc/sane.d/dll.conf file from our sane-backends package
contains a "plustek" line so that it is no bug in our package.

Somehow your /etc/sane.d/dll.conf is broken which indicates
that your SANE software installation is broken.

Did you perhaps install SANE software from whatever non-official
repository (e.g. Packman or something like this)?

I suggest to re-install our sane-backends package.

Perhaps there is a /etc/sane.d/dll.conf.rpmnew
If yes, use this one as root via:
cp /etc/sane.d/dll.conf.rpmnew /etc/sane.d/dll.conf

Comment 4 Sascha Michel 2009-12-01 11:19:07 UTC

I have everything installed from the original openSUSE 11.2 cd x64.

/etc/sane.d/dll.conf the file was empty.

I reinstalled everything and now it works.

Thanks.