Bug 569168

Summary: Cannot change email address
Product: [openSUSE] openSUSE.org Reporter: Forgotten User mbHMon8IUm <forgotten_mbHMon8IUm>
Component: BugzillaAssignee: Forgotten User At6q7iYYxC <forgotten_At6q7iYYxC>
Status: RESOLVED DUPLICATE QA Contact: E-mail List <novbugzilla-bugs>
Severity: Normal    
Priority: P5 - None CC: bwiedemann, kolAflash
Version: unspecified   
Target Milestone: ---   
Hardware: Other   
OS: Other   
Whiteboard:
Found By: --- Services Priority:
Business Priority: Blocker: ---
Marketing QA Status: --- IT Deployment: ---

Description Forgotten User mbHMon8IUm 2010-01-08 16:05:26 UTC
User-Agent:       Mozilla/5.0 (X11; U; Linux i686; de; rv:1.9.1.7) Gecko/20091222 SUSE/3.5.7-2.3 Firefox/3.5.7

Please enable the feature in Bugzilla to change my email address.  The address under which my account runs is no longer valid.

Reproducible: Always
Comment 1 Forgotten User mbHMon8IUm 2010-01-08 16:06:55 UTC
Please notify me under hamaryns@googlemail.com
Comment 2 Gregary Hendricks 2010-01-08 16:25:00 UTC
Please edit your www.novell.com account profile at https://secure-www.novell.com/selfreg/jsp/protected/manageAccount.jsp and it will sync over to Bugzilla.
Comment 3 kolA flash 2014-11-24 10:57:48 UTC
By random, I found this bugreport, so I could change my email address. 

There's should be at least a link in bugzilla which tells me, where I can change my email address!
Comment 4 kolA flash 2014-11-24 11:01:04 UTC
P.S.
I'd to verify my new email address twice.


First there came an automatic email where I had to click a link.
From: Novell Account <webmaster@novell.com>
Subject: Customer Center Profile Update - Verification Required


Then, when opening https://bugzilla.opensuse.org I was redirected here:

https://secure-www.novell.com/selfreg/jsp/protected/validateEmail.jsp

There I'd to request another verification code. So I got another email:
From: Novell Account <webmaster@novell.com>
Subject: Novell Login Success
In that email was a code I'd to enter on that website.
Comment 5 kolA flash 2014-11-24 11:11:41 UTC
P.S.

https://bugzilla.opensuse.org keeps redirecting me to a message, saying:


Please confirm that your email address is valid by clicking here[1] and following the instructions. If you have already done so, please log out[2] and log back in.

[1] https://secure-www.novell.com/selfreg/jsp/protected/validateEmail.jsp
[2] https://esp.novell.com/AGLogout


After some tries (logout, logging back in, entering verification code) it looks like now I can finally use bugzilla.opensuse.org again.
Comment 6 Forgotten User At6q7iYYxC 2014-11-24 15:03:07 UTC
Currently, the link to change your profile is located on the help page (which can be accessed from the home page or the announcement message that is currently displayed. 

I will be including the proper method to change email address in the 'Account Information' tab in an upcoming Bugzilla update.
Comment 7 Forgotten User At6q7iYYxC 2014-11-24 15:08:19 UTC
Combining this bug with the similar bug 905822 (same fix will resolve both issues)

*** This bug has been marked as a duplicate of bug 905822 ***