Bug 606968

Summary:	the kernel detects one proccesor only-intel core i3
Product:	[openSUSE] openSUSE 11.3	Reporter:	alex martz <nirvale_mtz>
Component:	Kernel	Assignee:	E-mail List <kernel-maintainers>
Status:	VERIFIED NORESPONSE	QA Contact:	E-mail List <qa-bugs>
Severity:	Critical
Priority:	P5 - None	CC:	jeffm
Version:	Milestone 6
Target Milestone:	---
Hardware:	x86-64
OS:	openSUSE 11.3
Whiteboard:
Found By:	---	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---
Attachments:	boot screen

Description alex martz 2010-05-18 22:06:19 UTC

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; es-ES; rv:1.9.1.9) Gecko/20100315 Firefox/3.5.9

The problem is:

The OS detect only one processor with one core.
The graphics is not good.

Details.

-Installed Opensuse from liveCD on hard drive.
-to get the first boot, have to turn off the acpi.
-to ge the boot have to turn off the acpi.
-If the acpi does not turn of before the boot, the system does not find de OS    partition (only one partition, only one hard drive).
-The command lscpu, detect the cpu, but, one proccesor only is detected, one core only is detected.
-No failsafe boot, no secured settings install.
-Another kernels (xen, rt, default ) from the factory repositoryes was installed, only one processor is detected with only one core.
-The proccesor is working fine under Windows, Two Processors with two cores each one are detected.

Hardware:

Laptop Toshiba A505
Proccesor Intel core i3 2,1 Ghz


Reproducible: Always

Steps to Reproduce:
1.Install on intel core i3 proccesor 
2.Turn off the acpi before the first boot if is necesesary  (the system can't find the os partition)
3.boot the system
4.command lscpu on terminal.
Actual Results:  
only one processor with only one core detected. 

Expected Results:  
the kernel detects two processors with two cores each one. (4 cores)

the acpi usually does not work on toshiba's lap tops.

Comment 1 Jeff Mahoney 2010-05-20 19:57:52 UTC

If you're turning off ACPI there is likely no way to enumerate the processors on your system.

The real issue is that ACPI isn't working correctly on your system.

Comment 2 alex martz 2010-05-20 20:16:20 UTC

in fact, running Unbuntu (kernel 2.6.32-22-generic) with acpi turned off, all cores is running on performance settings. i can't turn the cores to ondemand settings, but works fine.

I mean, never acpi works fine on toshiba's laptops

(In reply to comment #1)
> If you're turning off ACPI there is likely no way to enumerate the processors
> on your system.
> 
> The real issue is that ACPI isn't working correctly on your system.

Comment 3 Alexey Starikovskiy 2010-05-20 20:19:57 UTC

please provide screen shot of the boot with the enabled ACPI.

Comment 4 alex martz 2010-05-20 21:22:28 UTC

(In reply to comment #3)
> please provide screen shot of the boot with the enabled ACPI.

if enable ACPI, no get boot, i was looking for the log, but boot.log is empty, 

The screen message describes that the system can't find the SUSE partition, is seeking by label the same partition where is installed openSUSE, there is only one hard disk,

can't find something called i95 too, 

how i can get the screen file to post it?

Comment 5 Alexey Starikovskiy 2010-05-20 22:09:14 UTC

Do you have digital camera?

Comment 6 alex martz 2010-05-22 01:23:03 UTC

Created attachment 363953 [details]
boot screen

this is the snap shot

Comment 7 Alexey Starikovskiy 2010-05-22 11:45:59 UTC

please also remove 'quiet' option from kernel command line. Did you manage to boot from root=/dev/sda6 ?

Comment 9 Brandon Philips 2011-02-16 18:13:25 UTC

Closing as NORESPONSE since there was no update after the request for information in Comment #7. Thanks.