Bug 615464

Summary:	installation of HPLIP crashes within YaST2
Product:	[openSUSE] openSUSE 11.3	Reporter:	Hubertus von Streit <hubertus>
Component:	YaST2	Assignee:	Ladislav Slezák <lslezak>
Status:	RESOLVED INVALID	QA Contact:	Jiri Srain <jsrain>
Severity:	Major
Priority:	P2 - High	CC:	hubertus, jerbes, opensuse.lietuviu.kalba
Version:	Factory
Target Milestone:	---
Hardware:	x86-64
OS:	openSUSE 11.3
Whiteboard:
Found By:	---	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---
Attachments:	Logfile for bughunting y2log with the hplip installation

Description Hubertus von Streit 2010-06-18 14:59:42 UTC

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; de; rv:1.9.2.4) Gecko/20100527 SUSE/3.6.4-2.2 Firefox/3.6.4

status: fresh installed 11.3RC1 including uodates offered by updater applet,
HP PSC950 connected to running system via USB, printer gets detcted and is operational, but HPLIP is not installed automatically.
problem: starting YaST/Software, selecting HPLIP via keyword, starting install of the displayed HPLIP entry results in immediate crash of YaST. System returns to desktop.

Reproducible: Always

Steps to Reproduce:
1. connect PSC950
2. start YaST
3. goto software installation
4. enter HPLIP as search
5. start installation of the found package
Actual Results:  
system seemed to work properly without having installed the selected package

Expected Results:  
availability of HPLIP (mainly icon in taskbar)

having the PSC950 connected during system installation results in properly installed HPLIP

Comment 1 Mindaugas Baranauskas 2010-06-20 08:07:24 UTC

I installed successfully hplip from YaST printer module. No crash. 
(openSUSE 11.3 RC1 installed from KDE4 LiveCD 64 bit)

Comment 2 Jozef Uhliarik 2010-06-21 09:04:55 UTC

Please attach y2logs.If you're in doubt follow:http://en.opensuse.org/Bugs/YaST
Thanks.

Comment 3 Hubertus von Streit 2010-06-21 17:05:46 UTC

Created attachment 370579 [details]
Logfile for bughunting

this log has been created following the basic opensuse instructions. This is as I am new to this topic. If you need more detailed info please let me know again and possibly give direct advise/help for delivery.
Good luck

Comment 4 Juan Erbes 2010-06-27 12:51:16 UTC

Created attachment 371968 [details]
y2log with the hplip installation

Comment 5 Juan Erbes 2010-06-27 13:01:20 UTC

The hplip for X86-64 for the Build 686, has about 40 dependencies problems, and to installa it Yast will downgrade the version of the 40 packages. I forced the installation of the package, but it do'nt works.

Comment 6 Juan Erbes 2010-06-28 00:14:41 UTC

The problem for me is resolved. The installer from build 686, has set the repos to 11.3, but the packages from the build 686 are factory. I changed the repos to factory, and installed hplip, and now it works ok.

Comment 7 Ladislav Slezák 2010-06-28 10:32:25 UTC

Thank you for investigating the problem!

Resolving as INVALID.