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Bugzilla – Full Text Bug Listing |
| Summary: | HPLIP: various strange results from the HPCUPS driver (it works with HPIJS driver) | ||
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| Product: | [openSUSE] openSUSE 11.2 | Reporter: | Forgotten User QhWFRBPV6n <forgotten_QhWFRBPV6n> |
| Component: | Printing | Assignee: | Johannes Meixner <jsmeix> |
| Status: | RESOLVED UPSTREAM | QA Contact: | Johannes Meixner <jsmeix> |
| Severity: | Major | ||
| Priority: | P5 - None | CC: | bjoernv, danielm, jani.vainola |
| Version: | Final | ||
| Target Milestone: | --- | ||
| Hardware: | All | ||
| OS: | openSUSE 11.2 | ||
| Whiteboard: | |||
| Found By: | --- | Services Priority: | |
| Business Priority: | Blocker: | --- | |
| Marketing QA Status: | --- | IT Deployment: | --- |
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Description
Forgotten User QhWFRBPV6n
2010-08-12 11:16:29 UTC
I am afraid we cannot help you here because as far as I see it is perhaps a bug in the driver for this particular model in HPLIP but we neither have your printer model to reproduce it nor do we have the model-specific knowledge to fix such kind of bugs in the driver. Therefore please file a bug report at upstream HPLIP http://hplipopensource.com/hplip-web/support.html and please post the URL of the upstream bug report here so that I could see what goes on there. If upstream HPLIP responds that it prints well for them, you could re-open this bug report - perhaps we might find the root cause but as long as we cannot reproduce it it is rather unlikely. Note that HPLIP contains two separated drivers: The traditional "hpijs" and the newer "hpcups". In case of bugs with the "hpcups" driver you should try if it works with the traditional "hpijs" driver. I assume for a HP Photosmart Premium c309g all-in-one printer the following PPD files match: hp-photosmart_premium_c309g-m-hpijs.ppd.gz "HP Photosmart Premium c309g-m hpijs, 3.10.2rc1.9" hp-photosmart_premium_c309g-m.ppd.gz "HP Photosmart Premium c309g-m, hpcups 3.10.2rc1.9" If you currently use "HP Photosmart Premium c309g-m, hpcups ..." try out if "HP Photosmart Premium c309g-m hpijs ..." works. If "HP Photosmart Premium c309g-m hpijs ..." works, please also file a bug report at upstream HPLIP regarding the "only prints black pages" issue with the hpcups driver. Thank you very much, the other driver hp-photosmart_premium_c309g-m-hpijs.ppd.gz indeed solves the problem. I've reported the problem with hp-photosmart_premium_c309g-m.ppd.gz at https://bugs.launchpad.net/hplip/+bug/617332 Only for information: See https://answers.launchpad.net/hplip/+question/139872 -------------------------------------------------------------------------- When I print web site pages, the embedded photographs come out in inverted colors on my Photosmart C7280. Even when I download a jpeg picture and print it, it has inverted colors ... But when I take that pictures (which prints inverted colors) and copy the jpg file to a usb stick and print the picture directly from the usb stick in the printer it is OK!. ... The driver used was H"P Photosmart 7200, hpcups..." and changing it to "HP Photosmart 7200 Series hpijs, 3.10.2rc1.9 (color, 2-sided printing)" solved the problem. -------------------------------------------------------------------------- *** Bug 682216 has been marked as a duplicate of this bug. *** The new version hplip-3.11.3 seems to fix the bug. I testet hplip-3.11.3 from repo Printing/openSUSE_11.4 together with HP Photosmart C5180. For me, this version works. *** Bug 692905 has been marked as a duplicate of this bug. *** |