Bug 639353

Summary: HP Deskjet D1660 prints garbage after second page
Product: [openSUSE] openSUSE 11.3 Reporter: Forgotten User L5I-Vwp3GS <forgotten_L5I-Vwp3GS>
Component: PrintingAssignee: Johannes Meixner <jsmeix>
Status: RESOLVED DUPLICATE QA Contact: Johannes Meixner <jsmeix>
Severity: Normal    
Priority: P5 - None    
Version: Final   
Target Milestone: ---   
Hardware: x86-64   
OS: openSUSE 11.3   
Whiteboard:
Found By: --- Services Priority:
Business Priority: Blocker: ---
Marketing QA Status: --- IT Deployment: ---
Attachments: Second Page, full of garbage
First Page, prints out ok
CUPS Print Page, cut off at bottom

Description Forgotten User L5I-Vwp3GS 2010-09-14 18:56:17 UTC
Created attachment 389609 [details]
Second Page, full of garbage

User-Agent:       Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.2.8) Gecko/20100723 SUSE/3.6.8-0.1.1 Firefox/3.6.8

I just purchased an HP Deskjet D1660 assuming that because it is an HP printer that it would work with Linux. In testing it I found two problems. First on the test pages the bottom gets cutoff. Second if a print job consists of more than one page, every page after the first is garbage. I'll attach photos to show what I'm talking about. I tried with different documents, a word file in OpenOffice and a PDF in Okular and got the same result both times. This also happens if I try to print multiple copies of one page, every copy but the first is garbage. I tried both drivers, the hpcups driver that CUPS chooses by default and the hpijs driver. With the hpijs driver CUPS will show the job as being complete but nothing will come out of the printer.

Reproducible: Always

Steps to Reproduce:
1. Install an HP Deskjet D1660
2. Try to print a multi-page print job
3. See garbage after first page
Actual Results:  
Garbage on all pages after the first

Expected Results:  
Good print output on all the pages

Keyword: D1600
Comment 1 Forgotten User L5I-Vwp3GS 2010-09-14 18:59:42 UTC
Created attachment 389611 [details]
First Page, prints out ok
Comment 2 Forgotten User L5I-Vwp3GS 2010-09-14 19:00:28 UTC
Created attachment 389612 [details]
CUPS Print Page, cut off at bottom
Comment 3 Johannes Meixner 2010-09-15 07:12:03 UTC
See also
https://bugzilla.novell.com/show_bug.cgi?id=603131#c21
and subsequent comments there and read about
"CUPS default 'RIPCache 8m' causes various kind of printout failures" at
http://en.opensuse.org/Portal:Printing

*** This bug has been marked as a duplicate of bug 628233 ***