Bug 657226

Summary:	KMail freezes while composing mails
Product:	[openSUSE] openSUSE 11.3	Reporter:	Forgotten User zSppWjup9E <forgotten_zSppWjup9E>
Component:	KDE4 Applications	Assignee:	E-mail List <kde-maintainers>
Status:	RESOLVED FIXED	QA Contact:	E-mail List <qa-bugs>
Severity:	Major
Priority:	P5 - None	CC:	ctrippe, suse-beta
Version:	Final
Target Milestone:	---
Hardware:	x86-64
OS:	openSUSE 11.3
Whiteboard:
Found By:	---	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---
Attachments:	screenshot of the versions in Yast2

Description Forgotten User zSppWjup9E 2010-12-02 20:50:53 UTC

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US) AppleWebKit/534.12 SUSE/9.0.582.0 (KHTML, like Gecko) Chrome/9.0.582.0 Safari/534.12

Very often, Kmail freezes for a few minutes and then comes back.

It can freeze while writing a message or when clicking, for example, on "Send". It freezes together with Kontact. When it comes back, everything is like nothing had happened, but the application is unusable for sometimes between 5 and 10 minutes.

Reproducible: Sometimes

Comment 1 Christian Boltz 2010-12-04 11:13:05 UTC

I see the same bug and have the impression that this freezes are "new" and therefore most probably related to a security update.

IMHO the bug could be caused by the krb5 update that was released some days ago (at least in the update-test repo). What version of the krb5 package do you use? (The update installed krb5 1.8.1-5.3.1)

Comment 2 Forgotten User zSppWjup9E 2010-12-05 09:48:10 UTC

Created attachment 403465 [details]
screenshot of the versions in Yast2

I've got the version 1.8.1-5.1.1 of krb5. It's marked red in Yast, the 1.8.1-4.3 being tue one proposed.

In attachment a screenshot of all the version available...

Comment 3 Forgotten User zSppWjup9E 2011-01-17 07:46:45 UTC

Hi,

I change the severity to major as it occurs many times a day hanging for 5 a 10 minutes and making the email client unusable, what is a major loss of functionality.

I've tried to remove the updates to krb5, as suggested in #c1 but it doesn't change anything. I confirm it's a sort of "new" thing, since November only.

Could someone try something? Kontact is a MAJOR application of oS, this bug is major.

Thanks a lot.

Comment 4 Christian Trippe 2012-01-29 10:17:52 UTC

Works for me with kmail2 from openSUSE 12.1 (which of course has other issues).