|
Bugzilla – Full Text Bug Listing |
| Summary: | Could not connect to internet with (Huawei) UMTS USB Modem (s): Modem disappears after connection | ||
|---|---|---|---|
| Product: | [openSUSE] openSUSE 11.4 | Reporter: | Andreas Ritter <eddie8> |
| Component: | Mobile Devices | Assignee: | Oliver Neukum <oneukum> |
| Status: | RESOLVED FIXED | QA Contact: | E-mail List <qa-bugs> |
| Severity: | Major | ||
| Priority: | P2 - High | CC: | dirkhartzer, dutchkind, forgotten_DHIkF8sU1p, rickscafe.casablanca, suse |
| Version: | Final | ||
| Target Milestone: | Final | ||
| Hardware: | x86 | ||
| OS: | SUSE Other | ||
| Whiteboard: | |||
| Found By: | --- | Services Priority: | |
| Business Priority: | Blocker: | --- | |
| Marketing QA Status: | --- | IT Deployment: | --- |
|
Description
Andreas Ritter
2011-03-09 11:14:17 UTC
same problem here and other bugs looks like dups but since this one is marked P1 I add comments here. This is a showstopper on mobile computers and a fixed update should be provided ASAP. likely dups: https://bugzilla.novell.com/show_bug.cgi?id=668838 https://bugzilla.novell.com/show_bug.cgi?id=678603 https://bugzilla.novell.com/show_bug.cgi?id=561706 The problem is apparently with PIN unlocking. Knetworkmanager fails, Gnome NM applet apparently can do it after a series of ping-pong with root authentication dialogs - but then cannot establish connection. I now start GnomeNM, enter PIN, kill the applet, and start knetworkmanager. It's the only way I found to get a connection via UMTS on 11.4 The advice in one of the above bugs to install provider info did not help at all and I don't see how this could help anyway since I know the APN and other provider info and it is already stored with NM. It worked fine in 11.3, so this is a major regression. Running command line nm I get the error that the device is not compatible with the connection. I tested both modems with Opensuse 11.3 with updated kde 4.6.1, so as this one works, it can't be only a problem with knetworkmanager. And: A PCMCIA-Modem works alright with 11.4. So I thought the problem is somewhere in usbmodeswitch... I thought so, too, because of the "device is incompatible" error of console nm. Right now I am connected via the USB stick, so I can't post any output. But I happily provide any output needed to debug the problem. Will start tomorrow. BTW, I have a Huawei E160 USB Stick. okay, Gnome nm-applet (NetworkManager-gnome) works, though I do not understand what it needs the root password for. Knetworkmanager definitely does not work unless PIN is unlocked outside knetworkmanager. Even then the configured UMTS connections are not shown in the plasmoid, one has to open the "manage connections" dialog and set the UMTS connection to "auto connect". see also: https://bugs.kde.org/show_bug.cgi?id=264083 describes exactly what I see on my 11.4 computers *** Bug 678603 has been marked as a duplicate of this bug. *** Possibly releated to bug 668838 and bug 681878 After click on connection: Mar 9 12:12:37 GT500 NetworkManager[1815]: <info> Activation (ttyUSB0) starting connection 'blau.de' Mar 9 12:12:37 GT500 NetworkManager[1815]: <info> (ttyUSB0): device state change: 3 -> 4 (reason 0) Mar 9 12:12:37 GT500 NetworkManager[1815]: <info> Activation (ttyUSB0) Stage 1 of 5 (Device Prepare) scheduled... Mar 9 12:12:37 GT500 NetworkManager[1815]: <info> Activation (ttyUSB0) Stage 1 of 5 (Device Prepare) started... Mar 9 12:12:37 GT500 NetworkManager[1815]: <info> (ttyUSB0): device state change: 4 -> 6 (reason 0) Mar 9 12:12:37 GT500 NetworkManager[1815]: <info> Activation (ttyUSB0) Stage 1 of 5 (Device Prepare) complete. Mar 9 12:12:37 GT500 NetworkManager[1815]: <info> Activation (ttyUSB0) Stage 1 of 5 (Device Prepare) scheduled... Mar 9 12:12:37 GT500 NetworkManager[1815]: <info> Activation (ttyUSB0) Stage 1 of 5 (Device Prepare) started... Mar 9 12:12:37 GT500 NetworkManager[1815]: <info> (ttyUSB0): device state change: 6 -> 4 (reason 0) Mar 9 12:12:37 GT500 NetworkManager[1815]: <info> Activation (ttyUSB0) Stage 1 of 5 (Device Prepare) complete. Mar 9 12:12:37 GT500 NetworkManager[1815]: <warn> GSM modem enable failed: (32) SIM PIN required Mar 9 12:12:37 GT500 modem-manager: (ttyUSB0) opening serial device... Mar 9 12:12:37 GT500 modem-manager: Modem /org/freedesktop/ModemManager/Modems/1: unlock no longer required Mar 9 12:12:37 GT500 modem-manager: (ttyUSB0) closing serial device... Mar 9 12:12:37 GT500 modem-manager: (ttyUSB0) opening serial device... Mar 9 12:12:37 GT500 modem-manager: Modem /org/freedesktop/ModemManager/Modems/1: state changed (disabled -> enabling) Mar 9 12:12:39 GT500 modem-manager: (ttyUSB1) opening serial device... Mar 9 12:12:40 GT500 modem-manager: Modem /org/freedesktop/ModemManager/Modems/1: state changed (enabling -> enabled) Mar 9 12:12:40 GT500 NetworkManager[1815]: <info> WWAN now enabled by radio killswitch Mar 9 12:12:40 GT500 modem-manager: Registration state changed: 2 Mar 9 12:12:40 GT500 modem-manager: Modem /org/freedesktop/ModemManager/Modems/1: state changed (enabled -> searching) Mar 9 12:12:46 GT500 kernel: [ 7145.417037] option: option_instat_callback: error -108 The modem cannot return -108. Something is very fishy. Can you provide the output of modem-manager with --debug ? Same with my Dell Studio 1558 I did nothing besides regular updates and, now, I can establish a WWAN connection with KDE although my SIM has a PIN set. Anyone else tried with 11.4 updated? |