Bug 678603

Summary:	Huawei UMTS-Stick, no connection with 11.4
Product:	[openSUSE] openSUSE 11.4	Reporter:	Forgotten User DHIkF8sU1p <forgotten_DHIkF8sU1p>
Component:	Mobile Devices	Assignee:	E-mail List <mobile-bugs>
Status:	RESOLVED DUPLICATE	QA Contact:	E-mail List <qa-bugs>
Severity:	Normal
Priority:	P5 - None	CC:	forgotten_DHIkF8sU1p, rickscafe.casablanca, virrus84
Version:	Final
Target Milestone:	---
Hardware:	x86-64
OS:	SUSE Other
Whiteboard:
Found By:	---	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---

Description Forgotten User DHIkF8sU1p 2011-03-10 16:53:02 UTC

User-Agent:       Mozilla/5.0 (X11; Linux x86_64; rv:2.0b12) Gecko/20110222 Firefox/4.0b12

The UMTS-stick couldn't connect to the network, here t-mobile (D1), with openSUSE 11.4 64bit. 

With openSUSE 11.3,last time used before the update yesterday, and Win XP and Win7, used today, everything works fine.

I have reproduced this on two different systems, both updated from 11.3, one old config from 11.3 for the plasmoid, one new config to check this bug

plasmoid-networkmanagement: 0.9.svn1192577-168.2 
NetworkManager: 0.8.2-15.20.1
Arch: x86_64

part of /var/log/messages

Mar 10 17:16:11 eddie kernel: [38378.539579] usb 1-1.6: new high speed USB device using ehci_hcd and address 4
Mar 10 17:16:12 eddie kernel: [38378.636443] usb 1-1.6: New USB device found, idVendor=12d1, idProduct=1003
Mar 10 17:16:12 eddie kernel: [38378.636448] usb 1-1.6: New USB device strings: Mfr=3, Product=2, SerialNumber=0
Mar 10 17:16:12 eddie kernel: [38378.636453] usb 1-1.6: Product: HUAWEI Mobile
Mar 10 17:16:12 eddie kernel: [38378.636456] usb 1-1.6: Manufacturer: HUAWEI Technology
Mar 10 17:16:12 eddie mtp-probe: checking bus 1, device 4: "/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.6"
Mar 10 17:16:12 eddie kernel: [38378.640714] scsi12 : usb-storage 1-1.6:1.0
Mar 10 17:16:12 eddie mtp-probe: bus: 1, device: 4 was not an MTP device
Mar 10 17:16:12 eddie kernel: [38378.874001] usb 1-1.6: USB disconnect, address 4
Mar 10 17:16:19 eddie kernel: [38386.203253] usb 1-1.6: new high speed USB device using ehci_hcd and address 5
Mar 10 17:16:19 eddie kernel: [38386.300301] usb 1-1.6: New USB device found, idVendor=12d1, idProduct=1003
Mar 10 17:16:19 eddie kernel: [38386.300306] usb 1-1.6: New USB device strings: Mfr=3, Product=2, SerialNumber=0
Mar 10 17:16:19 eddie kernel: [38386.300310] usb 1-1.6: Product: HUAWEI Mobile
Mar 10 17:16:19 eddie kernel: [38386.300313] usb 1-1.6: Manufacturer: HUAWEI Technology
Mar 10 17:16:19 eddie mtp-probe: checking bus 1, device 5: "/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.6"
Mar 10 17:16:19 eddie kernel: [38386.306170] scsi15 : usb-storage 1-1.6:1.2
Mar 10 17:16:19 eddie kernel: [38386.307125] scsi16 : usb-storage 1-1.6:1.3
Mar 10 17:16:19 eddie mtp-probe: bus: 1, device: 5 was not an MTP device
Mar 10 17:16:19 eddie kernel: [38386.402661] USB Serial support registered for GSM modem (1-port)
Mar 10 17:16:19 eddie kernel: [38386.402709] option 1-1.6:1.0: GSM modem (1-port) converter detected
Mar 10 17:16:19 eddie kernel: [38386.402838] usb 1-1.6: GSM modem (1-port) converter now attached to ttyUSB0
Mar 10 17:16:19 eddie kernel: [38386.402848] option 1-1.6:1.1: GSM modem (1-port) converter detected
Mar 10 17:16:19 eddie kernel: [38386.402959] usb 1-1.6: GSM modem (1-port) converter now attached to ttyUSB1
Mar 10 17:16:19 eddie kernel: [38386.402974] usbcore: registered new interface driver option
Mar 10 17:16:19 eddie kernel: [38386.402976] option: v0.7.2:USB Driver for GSM modems
Mar 10 17:16:19 eddie modem-manager: (ttyUSB0) opening serial device...
Mar 10 17:16:20 eddie kernel: [38387.307419] scsi 15:0:0:0: CD-ROM            HUAWEI   Mass Storage     2.31 PQ: 0 ANSI: 2
Mar 10 17:16:20 eddie kernel: [38387.309622] scsi 16:0:0:0: Direct-Access     HUAWEI   MMC Storage      2.31 PQ: 0 ANSI: 2
Mar 10 17:16:20 eddie kernel: [38387.309922] sd 16:0:0:0: Attached scsi generic sg10 type 0
Mar 10 17:16:20 eddie kernel: [38387.319595] sd 16:0:0:0: [sdi] Attached SCSI removable disk
Mar 10 17:16:20 eddie kernel: [38387.328764] sr 15:0:0:0: Attached scsi generic sg11 type 5
Mar 10 17:16:22 eddie modem-manager: (ttyUSB0) closing serial device...
Mar 10 17:16:22 eddie modem-manager: (ttyUSB0) opening serial device...
Mar 10 17:16:22 eddie modem-manager: (Huawei): GSM modem /sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.6 claimed port ttyUSB0
Mar 10 17:16:22 eddie modem-manager: (ttyUSB0) closing serial device...
Mar 10 17:16:22 eddie modem-manager: (ttyUSB1) opening serial device...
Mar 10 17:16:22 eddie kernel: [38389.544246] sd 16:0:0:0: [sdi] 1990656 512-byte logical blocks: (1.01 GB/972 MiB)
Mar 10 17:16:22 eddie kernel: [38389.561435]  sdi: sdi1
Mar 10 17:16:23 eddie modem-manager: (ttyUSB1) closing serial device...
Mar 10 17:16:23 eddie modem-manager: (Huawei): GSM modem /sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.6 claimed port ttyUSB1
Mar 10 17:16:23 eddie NetworkManager[1342]: <info> WWAN now disabled by radio killswitch
Mar 10 17:16:23 eddie NetworkManager[1342]: <info> (ttyUSB0): new GSM device (driver: 'option1' ifindex: -1)
Mar 10 17:16:23 eddie NetworkManager[1342]: <info> (ttyUSB0): exported as /org/freedesktop/NetworkManager/Devices/1
Mar 10 17:16:23 eddie NetworkManager[1342]: <info> (ttyUSB0): now managed
Mar 10 17:16:23 eddie NetworkManager[1342]: <info> (ttyUSB0): device state change: 1 -> 2 (reason 2)
Mar 10 17:16:23 eddie NetworkManager[1342]: <info> (ttyUSB0): deactivating device (reason: 2).
Mar 10 17:16:23 eddie NetworkManager[1342]: <info> (ttyUSB0): device state change: 2 -> 3 (reason 0)
Mar 10 17:17:13 eddie dbus-daemon: [system] Rejected send message, 2 matched rules; type="method_call", sender=":1.623" (uid=1000 pid=4484 comm="kdeinit4: kcmshell4 [kdeinit] --icon networkmanage") interface="org.freedesktop.ModemManager.Modem" member="Enable" error name="(unset)" requested_reply=0 destination="org.freedesktop.ModemManager" (uid=0 pid=1345 comm="/usr/sbin/modem-manager))
Mar 10 17:17:40 eddie NetworkManager[1342]:    keyfile: updating /etc/NetworkManager/system-connections/Auto eth0
Mar 10 17:18:32 eddie NetworkManager[1342]: <info> Activation (ttyUSB0) starting connection 'T-mobile (D1)'
Mar 10 17:18:32 eddie NetworkManager[1342]: <info> (ttyUSB0): device state change: 3 -> 4 (reason 0)
Mar 10 17:18:32 eddie NetworkManager[1342]: <info> Activation (ttyUSB0) Stage 1 of 5 (Device Prepare) scheduled...
Mar 10 17:18:32 eddie NetworkManager[1342]: <info> Activation (ttyUSB0) Stage 1 of 5 (Device Prepare) started...
Mar 10 17:18:32 eddie NetworkManager[1342]: <info> (ttyUSB0): device state change: 4 -> 6 (reason 0)
Mar 10 17:18:32 eddie NetworkManager[1342]: <info> Activation (ttyUSB0) Stage 1 of 5 (Device Prepare) complete.
Mar 10 17:18:32 eddie NetworkManager[1342]: <info> Activation (ttyUSB0) Stage 1 of 5 (Device Prepare) scheduled...
Mar 10 17:18:32 eddie NetworkManager[1342]: <info> Activation (ttyUSB0) Stage 1 of 5 (Device Prepare) started...
Mar 10 17:18:32 eddie NetworkManager[1342]: <info> (ttyUSB0): device state change: 6 -> 4 (reason 0)
Mar 10 17:18:32 eddie NetworkManager[1342]: <info> Activation (ttyUSB0) Stage 1 of 5 (Device Prepare) complete.
Mar 10 17:18:32 eddie modem-manager: (ttyUSB0) opening serial device...
Mar 10 17:18:32 eddie modem-manager: Modem /org/freedesktop/ModemManager/Modems/0: unlock no longer required
Mar 10 17:18:32 eddie modem-manager: (ttyUSB0) closing serial device...
Mar 10 17:18:32 eddie modem-manager: (ttyUSB0) opening serial device...
Mar 10 17:18:32 eddie modem-manager: Modem /org/freedesktop/ModemManager/Modems/0: state changed (disabled -> enabling)
Mar 10 17:18:33 eddie modem-manager: (ttyUSB1) opening serial device...
Mar 10 17:18:33 eddie modem-manager: Modem /org/freedesktop/ModemManager/Modems/0: state changed (enabling -> enabled)
Mar 10 17:18:33 eddie NetworkManager[1342]: <info> WWAN now enabled by radio killswitch
Mar 10 17:18:33 eddie modem-manager: Modem /org/freedesktop/ModemManager/Modems/0: state changed (enabled -> searching)
Mar 10 17:18:39 eddie kernel: [38525.374027] option1 ttyUSB0: GSM modem (1-port) converter now disconnected from ttyUSB0
Mar 10 17:18:39 eddie kernel: [38525.374042] option 1-1.6:1.0: device disconnected
Mar 10 17:18:39 eddie kernel: [38525.374245] option1 ttyUSB1: GSM modem (1-port) converter now disconnected from ttyUSB1
Mar 10 17:18:39 eddie kernel: [38525.374259] option 1-1.6:1.1: device disconnected
Mar 10 17:18:39 eddie modem-manager: (ttyUSB0) closing serial device...
Mar 10 17:18:39 eddie modem-manager: (ttyUSB1) closing serial device...
Mar 10 17:18:39 eddie NetworkManager[1342]: <info> (ttyUSB0): device state change: 4 -> 9 (reason 1)
Mar 10 17:18:39 eddie NetworkManager[1342]: <info> Marking connection 'T-mobile (D1)' invalid.
Mar 10 17:18:39 eddie NetworkManager[1342]: <info> (ttyUSB0): device state change: 9 -> 3 (reason 0)
Mar 10 17:18:39 eddie NetworkManager[1342]: <info> (ttyUSB0): deactivating device (reason: 0).
Mar 10 17:18:39 eddie NetworkManager[1342]: <info> Policy set 'Auto eth0' (eth0) as default for IPv4 routing and DNS.
Mar 10 17:18:39 eddie modem-manager: Modem /org/freedesktop/ModemManager/Modems/0: state changed (searching -> disabled)
Mar 10 17:18:39 eddie NetworkManager[1342]: <info> Policy set 'Auto eth0' (eth0) as default for IPv4 routing and DNS.
Mar 10 17:18:39 eddie NetworkManager[1342]: <info> (ttyUSB0): now unmanaged
Mar 10 17:18:39 eddie NetworkManager[1342]: <info> (ttyUSB0): device state change: 3 -> 1 (reason 36)
Mar 10 17:18:39 eddie NetworkManager[1342]: <info> (ttyUSB0): cleaning up...
Mar 10 17:18:39 eddie NetworkManager[1342]: <info> (ttyUSB0): taking down device.
Mar 10 17:18:39 eddie kernel: [38525.397030] usb 1-1.6: USB disconnect, address 5
Mar 10 17:18:39 eddie kernel: [38525.944279] usb 1-1.6: new high speed USB device using ehci_hcd and address 6
Mar 10 17:18:39 eddie kernel: [38526.045034] usb 1-1.6: New USB device found, idVendor=12d1, idProduct=1003
Mar 10 17:18:39 eddie kernel: [38526.045039] usb 1-1.6: New USB device strings: Mfr=3, Product=2, SerialNumber=0
Mar 10 17:18:39 eddie kernel: [38526.045044] usb 1-1.6: Product: HUAWEI Mobile
Mar 10 17:18:39 eddie kernel: [38526.045047] usb 1-1.6: Manufacturer: HUAWEI Technology
Mar 10 17:18:39 eddie mtp-probe: checking bus 1, device 6: "/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.6"
Mar 10 17:18:39 eddie kernel: [38526.048921] option 1-1.6:1.0: GSM modem (1-port) converter detected
Mar 10 17:18:39 eddie kernel: [38526.049056] usb 1-1.6: GSM modem (1-port) converter now attached to ttyUSB0
Mar 10 17:18:39 eddie mtp-probe: bus: 1, device: 6 was not an MTP device
Mar 10 17:18:39 eddie modem-manager: (ttyUSB0) opening serial device...
Mar 10 17:18:39 eddie kernel: [38526.278653] usb 1-1.6: USB disconnect, address 6
Mar 10 17:18:39 eddie kernel: [38526.278856] option1 ttyUSB0: GSM modem (1-port) converter now disconnected from ttyUSB0
Mar 10 17:18:39 eddie kernel: [38526.278871] option 1-1.6:1.0: device disconnected
Mar 10 17:18:39 eddie modem-manager: (ttyUSB0) closing serial device...
Mar 10 17:18:44 eddie kernel: [38530.797994] usb 1-1.6: new high speed USB device using ehci_hcd and address 7
Mar 10 17:18:44 eddie kernel: [38530.894977] usb 1-1.6: New USB device found, idVendor=12d1, idProduct=1003
Mar 10 17:18:44 eddie kernel: [38530.894982] usb 1-1.6: New USB device strings: Mfr=3, Product=2, SerialNumber=0
Mar 10 17:18:44 eddie kernel: [38530.894986] usb 1-1.6: Product: HUAWEI Mobile
Mar 10 17:18:44 eddie kernel: [38530.894993] usb 1-1.6: Manufacturer: HUAWEI Technology
Mar 10 17:18:44 eddie mtp-probe: checking bus 1, device 7: "/sys/devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.6"
Mar 10 17:18:44 eddie kernel: [38530.899961] option 1-1.6:1.0: GSM modem (1-port) converter detected
Mar 10 17:18:44 eddie kernel: [38530.900102] usb 1-1.6: GSM modem (1-port) converter now attached to ttyUSB0
Mar 10 17:18:44 eddie kernel: [38530.900390] option 1-1.6:1.1: GSM modem (1-port) converter detected
Mar 10 17:18:44 eddie kernel: [38530.900510] usb 1-1.6: GSM modem (1-port) converter now attached to ttyUSB1
Mar 10 17:18:44 eddie kernel: [38530.901829] scsi20 : usb-storage 1-1.6:1.2
Mar 10 17:18:44 eddie kernel: [38530.902906] scsi21 : usb-storage 1-1.6:1.3
Mar 10 17:18:44 eddie mtp-probe: bus: 1, device: 7 was not an MTP device
Mar 10 17:18:45 eddie kernel: [38531.903048] scsi 20:0:0:0: CD-ROM            HUAWEI   Mass Storage     2.31 PQ: 0 ANSI: 2
Mar 10 17:18:45 eddie kernel: [38531.905103] scsi 21:0:0:0: Direct-Access     HUAWEI   MMC Storage      2.31 PQ: 0 ANSI: 2
Mar 10 17:18:45 eddie kernel: [38531.905393] sd 21:0:0:0: Attached scsi generic sg10 type 0
Mar 10 17:18:45 eddie kernel: [38531.927079] sd 21:0:0:0: [sdi] Attached SCSI removable disk
Mar 10 17:18:45 eddie kernel: [38531.935345] sr 20:0:0:0: Attached scsi generic sg11 type 5
Mar 10 17:18:47 eddie kernel: [38534.265947] sd 21:0:0:0: [sdi] 1990656 512-byte logical blocks: (1.01 GB/972 MiB)
Mar 10 17:18:47 eddie kernel: [38534.283322]  sdi: sdi1

Reproducible: Always

Steps to Reproduce:
1. Plug in the Stick
2. what 20 secs to find the stick, this is on 11.3 similar
3. Try to connect to t-mobile 
4. nothing more
Actual Results:  
No connection and the entry for t-Mobile is invisible for 30 secs

Expected Results:  
A stable connection as before on 11.3

Comment 1 Ruslan Klyusa 2011-03-13 13:11:05 UTC

Cause provider database is missing.You need package 'mobile-broadband-provider-info'

Comment 2 Forgotten User DHIkF8sU1p 2011-03-14 14:48:56 UTC

No mobile-broadband-provider-info is installed

the problem the stick is locked with PIN, but the networkmanager ignores the entry in the plasmoid. 
Unlocking the stick, removed the PIN, everything works fine again.

now the modem-manager is very verbose, but this is another problem

Mar 14 15:47:07 marvin modem-manager: Duration: 612 Up: 0 Kbps Down: 0 Kbps Total: 1015 Total: 6509
Mar 14 15:47:09 marvin modem-manager: Duration: 614 Up: 0 Kbps Down: 0 Kbps Total: 1015 Total: 6509
Mar 14 15:47:11 marvin modem-manager: Duration: 616 Up: 0 Kbps Down: 0 Kbps Total: 1015 Total: 6509
Mar 14 15:47:13 marvin modem-manager: Duration: 618 Up: 0 Kbps Down: 0 Kbps Total: 1015 Total: 6509




Bernd

Comment 3 Mark Draheim 2011-03-19 09:56:23 UTC

dup of #678086, more info there

*** This bug has been marked as a duplicate of bug 678086 ***