Bug 696837

Summary: Cannot configure remote printer using Yast2
Product: [openSUSE] openSUSE 11.4 Reporter: Richard Gray <richard>
Component: YaST2Assignee: Johannes Meixner <jsmeix>
Status: VERIFIED DUPLICATE QA Contact: Jiri Srain <jsrain>
Severity: Major    
Priority: P5 - None    
Version: Final   
Target Milestone: ---   
Hardware: i686   
OS: openSUSE 11.4   
Whiteboard:
Found By: --- Services Priority:
Business Priority: Blocker: ---
Marketing QA Status: --- IT Deployment: ---

Description Richard Gray 2011-05-29 20:59:11 UTC
User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-GB; rv:1.9.2.17) Gecko/20110420 SUSE/3.6.17-0.2.1 Firefox/3.6.17

On a freshly installed system (not an upgrade), clicking the printer icon in Yast2 brings up a page showing no printers configured (as one would expect), however it is impossible to progress any further than this. Clicking the "Connection Wizard" button brings up a screen with the various possibilities one might choose for a remote printer, but one cannot continue from there.

Reproducible: Always

Steps to Reproduce:
1. Click printers Icon in Yast2
2. Click Connection Wizard - one cannot progress any further than this
Actual Results:  
Stuck. The only solution will be to have a look at an old OpenSuse install and try to figure out what underlying files need to be changed to configure a printer "the old fashioned way". I have not yet found a workaround.

Expected Results:  
Should be able to configure a remote printer - as in previous versions.
Comment 1 Richard Gray 2011-05-30 13:12:53 UTC
(In reply to comment #0)
> User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-GB; rv:1.9.2.17)
> Gecko/20110420 SUSE/3.6.17-0.2.1 Firefox/3.6.17
> 
> On a freshly installed system (not an upgrade), clicking the printer icon in
> Yast2 brings up a page showing no printers configured (as one would expect),
> however it is impossible to progress any further than this. Clicking the
> "Connection Wizard" button brings up a screen with the various possibilities
> one might choose for a remote printer, but one cannot continue from there.
> 
> Reproducible: Always
> 
> Steps to Reproduce:
> 1. Click printers Icon in Yast2
> 2. Click Connection Wizard - one cannot progress any further than this
> Actual Results:  
> Stuck. The only solution will be to have a look at an old OpenSuse install and
> try to figure out what underlying files need to be changed to configure a
> printer "the old fashioned way". I have not yet found a workaround.
> 
> Expected Results:  
> Should be able to configure a remote printer - as in previous versions.

I neglected to say (step 1.5), click <add>.
Comment 2 Richard Gray 2011-05-30 13:16:56 UTC
A better description of this bug appears in a duplicate.

*** This bug has been marked as a duplicate of bug 696838 ***