Bug 727238

Summary: HP Proliant Microserver will not boot from a known working openSUSE 11.3 Gnome live USB stick
Product: [openSUSE] openSUSE 11.3 Reporter: Stanley Chelchowski <stanch>
Component: Live MediumAssignee: Marcus Schaefer <ms>
Status: RESOLVED WONTFIX QA Contact: E-mail List <qa-bugs>
Severity: Critical    
Priority: P5 - None    
Version: Final   
Target Milestone: ---   
Hardware: 64bit   
OS: openSUSE 11.3   
Whiteboard:
Found By: --- Services Priority:
Business Priority: Blocker: ---
Marketing QA Status: --- IT Deployment: ---
Bug Depends on:    
Bug Blocks: 730049    
Attachments: hwinfo output text file
boot.kiwi
11.3 boot.kiwi
11.3 boot.msg

Description Stanley Chelchowski 2011-10-30 08:23:59 UTC
User-Agent:       Mozilla/5.0 (Windows NT 6.1; WOW64; rv:7.0.1) Gecko/20100101 Firefox/7.0.1

I have a problem where my nice new HP Proliant Microserver will not boot from a known working openSUSE 11.3 Gnome live USB stick.
It shows the first menu screen and I select openSUSE Live (GNOME). After a few minutes the following pops up and it eventually reboots, and the cycle recommences.

[0.0950385] pci_root PNP0A08:00: address space collision: host bridge window [mem 0x000d0000-0x0000dfff] conflict with Adapter ROM [mem0x000cf000-0x000d19ff]
[2.688995] i8042.c: No controller found

This Live USB stick boots fine in my desktop pc. I have created a LiveCD from the same .iso and this boots fine on the HP Proliant Microserver using an external USB CD drive.

It is the same with openSUSE 11.4 & openSUSE RC12.1 Live USBs.

Ubuntu 10-10 runs "Try-it!" without error.
Using same Live

Reproducible: Always

Steps to Reproduce:
1.Create live usb stick/pendrive from live Gnome isos by all known means (yet to try KIWI)
2.Eor USB bnsure Bios settings allow USB booting, ensure pendrive is first in bootlist
3.On boot select 1st in list  Gnome Live!
Actual Results:  
After 20 seconds or so this is displayed :-
[0.0950385] pci_root PNP0A08:00: address space collision: host bridge window [mem 0x000d0000-0x0000dfff] conflict with Adapter ROM [mem0x000cf000-0x000d19ff]
[2.688995] i8042.c: No controller found

Then someting about KIWI CD and then finally reboots

Expected Results:  
A working openSUSE system running from a liveUSB

Please see thread :- 
http://forums.opensuse.org/english/get-technical-help-here/hardware/467024-live-usb-stick-hp-proliant-microserver.html

I am not sure if this will help.

lspci >

00:00.0 Host bridge: Advanced Micro Devices [AMD] RS780 Host Bridge Alternate
00:01.0 PCI bridge: Hewlett-Packard Company Device 9602
00:06.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 2)
00:11.0 SATA controller: ATI Technologies Inc SB700/SB800 SATA Controller [AHCI mode] (rev 40)
00:12.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:12.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:13.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:13.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:14.0 SMBus: ATI Technologies Inc SBx00 SMBus Controller (rev 42)
00:14.1 IDE interface: ATI Technologies Inc SB700/SB800 IDE Controller (rev 40)
00:14.3 ISA bridge: ATI Technologies Inc SB700/SB800 LPC host controller (rev 40)
00:14.4 PCI bridge: ATI Technologies Inc SBx00 PCI to PCI Bridge (rev 40)
00:16.0 USB Controller: ATI Technologies Inc SB700/SB800 USB OHCI0 Controller
00:16.2 USB Controller: ATI Technologies Inc SB700/SB800 USB EHCI Controller
00:18.0 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor HyperTransport Configuration
00:18.1 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor Miscellaneous Control
00:18.4 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor Link Control
01:05.0 VGA compatible controller: ATI Technologies Inc M880G [Mobility Radeon HD 4200]
02:00.0 Ethernet controller: Broadcom Corporation NetXtreme BCM5723 Gigabit Ethernet PCIe (rev 10)

lsusb >

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 046e:300f Behavior Tech. Computer Corp.
Bus 001 Device 005: ID 03f0:3307 Hewlett-Packard
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 002: ID 1241:1503 Belkin Keyboard
Bus 004 Device 003: ID 093a:2510 Pixart Imaging, Inc. Hama Optical Mouse
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

Rgds.
Comment 1 Stephan Kulow 2011-11-07 14:55:51 UTC
I can't help you there. the errors you report are all harmless warnings. If there is nothing obvious on the linux consoles, then there is not even something I can start with.

And concentrate on 12.1, 11.3 reports are even less useful.
Comment 2 Stanley Chelchowski 2011-11-08 09:27:14 UTC
(In reply to comment #1)
> I can't help you there. the errors you report are all harmless warnings. If
> there is nothing obvious on the linux consoles, then there is not even
> something I can start with.
> 
> And concentrate on 12.1, 11.3 reports are even less useful.

I need 11.3 as I need the iFolder client, unknown if 12.1 Ifolder client functions.

Error produced on screen (alt-f1) :-

[2.382458] i8042.c: No controller found.
Loading KIWI CD Boot-System...
Creating device nodes with udev
Boot logging started on /dev/tty1(/dev/console) at Mon  Nov  7  21:03:25 2011
Boot-logging enabled on /dev/tty3
[1.092367] Kernel logging enabled on: /dev/tty4
[1.101380] Waiting for USB device scan to complete.................................
[17.791466] Waiting for CD/DVD device(s) to appear................................
[37.152960] Failed to detect CD/DVD or drive !
[37.155394] rebootException: error consoles at Alt-F3/F4
[37.158541] rebootException: reboot in 120 sec....



Extract from screen (Alt-F4) :-

###  My comment:  this is the loop;    incrementing   scsi xx:0:0:0: ,  sd xx:0:0:0:  & address xx   ###

[36006888] scsi 16:0:0:0: Direct-Access    HP   v125w    1.00 PQ:  0  ANSI:
[36.007152] sd  16:0:0:0: Attached scsi generic sg1 type 0
[36.008861] sd 16:0:0:0: [sdb] 15654848 512-byte logical blocks: (8.01GB/7.46 GiB)
[36.009491] sd 16:0:0:0: [sdb] Write Protect is off
[36.009514] sd 16:0:0:0: [sdb] Assuming drive cache: write through
[36.012105] sd 16:0:0:0: [sdb] Assuming drive cache: write through
[36.012127] sdb: sdb1
[36.016182] sd 16:0:0:0: [sdb] Assuming drive cache: write through
[36.016201] sd 16:0:0:0: [sdb] Attached SCSI removable disk 
[36.256240] hub 2-0:1.0: port 3 disabled by hub (EMI?), re-enabling...
[36.256258] usb 2-3: USB disconnect, address 13
[36.467208] ] usb 2-3: new high speed USB device using ehci_hcd and address 14
[36.584349] ] usb 2-3: New USB device found,  idVendor =03f0, idProduct=3307
[36.584366] ] usb 2-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[36.584375] ] usb 2-3: Product v125w
[36.584382] ] usb 2-3: Manufacturer:  HP
[36.584388] ] usb 2-3: SerialNumber: 3S9B1311040A
[36.585309] ] usb 2-3: usb-storage 2-3:1.0

################  My comment: The loop starts again  ###########################
[37.585896] scsi 16:0:0:0: Direct-Access    HP   v125w    1.00 PQ:  0  ANSI:
Etc. etc.
Comment 3 Stanley Chelchowski 2011-11-08 09:31:00 UTC
I hope there are no typos above as the information was taken off photographs of the respective screens.

If you tell me the information you need and how I get to it I will gladly provide it.

I am still a newbie, probably, a hard worker but without all the tools!

best wishes

Stan Chelchowski
Comment 4 Stephan Kulow 2011-11-08 09:51:26 UTC
boot with kiwidebug=1, so you get a shell once kiwi fails

Then you can check hwinfo --cdrom
Comment 5 Stanley Chelchowski 2011-11-09 10:21:55 UTC
hwinfo --cdrom  has no output
hwinfo --scsi has it listed
hwinfo --usb  has it listed as /dev/sdb

I realise you are very busy with the imminent deadline for 12.1.
Would you prefer I worked on 12.1 RC LiveUSB?

For some reason I am having a problem getting hwinfo (full) to pipe to a file..

To precis this issue:-

This liveusb boots runs on other hardware.
With the HP Microserver the liveusb boots and the initial menu appears and I select Run Live (Gnome). A shortwhile later the boot fails stating no cd or usb found.
Comment 6 Stanley Chelchowski 2011-11-09 10:57:21 UTC
Created attachment 461139 [details]
hwinfo output text file
Comment 7 Stephan Kulow 2011-11-10 08:41:20 UTC
Try a 12.1 liveusb and boot it with kiwidebug=1 and try to get the /var/log/ content from it - you might need another USB stick to put the content on.
Comment 8 Stanley Chelchowski 2011-11-10 21:08:37 UTC
I have created a liveusb from openSUSE-GNOME-LiveCD-Build0025-x86_64.iso.

Booted from this liveusb with kiwidebug=1.

Content of /var/log/ is boot.kiwi & boot.msg both of 0 bytes.
Comment 9 Stephan Kulow 2011-11-11 09:23:12 UTC
hmm, what's on alt-f3 and alt-f4? Anything useful?
Comment 10 Stanley Chelchowski 2011-11-11 10:18:47 UTC
Created attachment 461640 [details]
boot.kiwi

boot.kiwi
Comment 11 Stanley Chelchowski 2011-11-11 10:20:49 UTC
I must of been too quick when I copied /var/log  - Screen Alt -f4 scrolls for quite a while!!

here is boot.kiwi, boot.msg is still empty.
Comment 12 Stanley Chelchowski 2011-11-11 10:24:54 UTC
Created attachment 461642 [details]
11.3 boot.kiwi
Comment 13 Stanley Chelchowski 2011-11-11 10:25:36 UTC
Created attachment 461643 [details]
11.3 boot.msg
Comment 14 Stephan Kulow 2011-11-11 10:53:38 UTC
hmm, it didn't even look at sdb. No idea, sorry

But with the logs attached, perhaps Marcus can help
Comment 15 Marcus Schaefer 2011-11-11 11:03:47 UTC
well this image was built with kiwi 4.43 and from the log I think you ran
into the device detection race condition which should be fixed in newer
versions.

You can rebuild your 11.3 image with the latest kiwi from here
http://download.opensuse.org/repositories/Virtualization:/Appliances/openSUSE_11.3/

that should then fix it.
Comment 16 Stanley Chelchowski 2011-11-12 08:56:19 UTC
O.K. I'll have to start on KIWI (big learning curve for me - but that's the fun..)
Is there any chance the existing .iso's for 11.3 on software.opesuses.org could be replaced with builds using the newer KIWI?
 Clearly, I would love to be able to get on and use a 11.3-x86-64 bit .iso.
Comment 17 Stephan Kulow 2011-11-14 09:20:14 UTC
As I told you: concentrate on 12.1 reports. Noone will fix such 11.3 issues for you
Comment 18 Stephan Kulow 2011-11-14 09:21:08 UTC
*** Bug 730049 has been marked as a duplicate of this bug. ***
Comment 19 Stanley Chelchowski 2011-11-14 13:06:55 UTC
"As I told you: concentrate on 12.1 reports. No one will fix such 11.3 issues for
you"

O.K. now I understand, it's a show stopper for me, clearly not resolved.

The only hope for my project now is if 12.1 has a working iFolder client as that is the feature of the liveusb appliance I am trying to build.
Comment 20 Stanley Chelchowski 2011-11-16 15:31:09 UTC
I have just tried the 12.1 release LiveCD (Gnome 64bit)  - it boots!!!

( 12.1 looks very nice too!)

Thanks for your patience with me.

Rgds.

Stan Chelchowski