Bug 755693

Summary:	driver install for EPSON SX230
Product:	[openSUSE] openSUSE 12.1	Reporter:	Forgotten User 1m0ETF1Sqf <forgotten_1m0ETF1Sqf>
Component:	YaST2	Assignee:	Johannes Meixner <jsmeix>
Status:	RESOLVED DUPLICATE	QA Contact:	Jiri Srain <jsrain>
Severity:	Normal
Priority:	P5 - None
Version:	Final
Target Milestone:	---
Hardware:	All
OS:	openSUSE 12.1
Whiteboard:
Found By:	Community User	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---
Attachments:	y2logs last and good y2logs

Description Forgotten User 1m0ETF1Sqf 2012-04-04 14:51:48 UTC

User-Agent:       Mozilla/5.0 (X11; Linux i686; rv:11.0) Gecko/20100101 Firefox/11.0

The installation of rpm "epson-inkjet-printer-escpr" is good.
The printer is detected. But Yast says there is not driver known.

Reproducible: Always

Steps to Reproduce:
1.
2.
3.

Comment 1 Forgotten User 1m0ETF1Sqf 2012-04-04 14:53:00 UTC

The printer is a SX230

Comment 2 Kun Kun Zhang 2012-04-05 07:11:48 UTC

Hi,thank you for your report.could you please attach y2logs according to the following URL?Thank you.
http://en.opensuse.org/openSUSE:Bugreport_YaST

Comment 3 Forgotten User 1m0ETF1Sqf 2012-04-05 17:46:14 UTC

Created attachment 485074 [details]
y2logs

Comment 4 Forgotten User 1m0ETF1Sqf 2012-04-05 18:09:36 UTC

Created attachment 485078 [details]
last and good y2logs

Comment 5 Forgotten User 1m0ETF1Sqf 2012-04-05 18:12:51 UTC

Comment on attachment 485074 [details]
y2logs

Bad file. It is from another machine.

Comment 6 Johannes Meixner 2012-04-10 06:51:50 UTC

Pierre COUTANT,
I do not exactly understand what you meant with your
above comments but I assume you mean in your comment #5
that your attachment #485074 [details] is wrong
and your attachment #485078 [details] is the right one.
Accordingly I mark attachment #485074 [details] as obsolete.

Comment 7 Johannes Meixner 2012-04-10 07:00:32 UTC

y2log from attachment #485078 [details] contains:
--------------------------------------------------------------------------
2012-04-04 15:50:44 <1> linux-gt5r.site(2223) [YCP] Printerlib.ycp:66
 Executing bash commandline: /usr/lib/YaST2/bin/
 create_printer_ppd_database >/var/lib/YaST2/printer_ppd_database.ycp
2012-04-04 15:51:14 <3> linux-gt5r.site(2223) [bash]
 ShellCommand.cc(shellcommand):78 lpinfo: Unknown
--------------------------------------------------------------------------

*** This bug has been marked as a duplicate of bug 727911 ***

Comment 8 Johannes Meixner 2012-04-10 07:12:28 UTC

y2log from attachment #485078 [details] contains it several times:
--------------------------------------------------------------------------
2012-04-04 15:51:14 <3> linux-gt5r.site(2223) [bash]
 ShellCommand.cc(shellcommand):78 lpinfo: Unknown
...
2012-04-04 15:56:52 <3> linux-gt5r.site(3415) [bash]
 ShellCommand.cc(shellcommand):78 lpinfo: Unknown
...
2012-04-04 16:11:06 <3> linux-gt5r.site(5975) [bash]
 ShellCommand.cc(shellcommand):78 lpinfo: Unknown
...
2012-04-04 16:15:26 <3> linux-gt5r.site(28264) [bash]
 ShellCommand.cc(shellcommand):78 lpinfo: Unknown
...
2012-04-04 16:21:21 <3> linux-gt5r.site(29213) [bash]
 ShellCommand.cc(shellcommand):78 lpinfo: Unknown
...
2012-04-05 19:08:38 <3> linux-gt5r.site(7127) [bash]
 ShellCommand.cc(shellcommand):78 lpinfo: Unknown
--------------------------------------------------------------------------
This shows that in some cases whatever the root cause is
for "lpinfo: Unknown" does not go away after some minutes.

As long as "lpinfo -m" fails with "lpinfo: Unknown" on your
particular system, yast2-printer cannot get the printer driver
information from CUPS and therefore yast2-printer cannot find
a printer driver.