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Bugzilla – Full Text Bug Listing |
| Summary: | Latest firefox upgrade crashes often VDPAU configuration seems wrong | ||
|---|---|---|---|
| Product: | [openSUSE] openSUSE 12.1 | Reporter: | Foolish Ewe <foolishewe> |
| Component: | Firefox | Assignee: | E-mail List <bnc-team-mozilla> |
| Status: | RESOLVED DUPLICATE | QA Contact: | E-mail List <qa-bugs> |
| Severity: | Critical | ||
| Priority: | P5 - None | CC: | foolishewe, wolfgang |
| Version: | Final | ||
| Target Milestone: | --- | ||
| Hardware: | x86-64 | ||
| OS: | openSUSE 12.1 | ||
| Whiteboard: | |||
| Found By: | --- | Services Priority: | |
| Business Priority: | Blocker: | --- | |
| Marketing QA Status: | --- | IT Deployment: | --- |
Although not all crashes appear to involve flash, the following link appears to be relatively reliable at causing the crash. http://abcnews.go.com/US/wa-couples-yard-falls-200-foot-cliff-threatening/story?id=16866600 Let's rule out one top crash issue. Please check if libproxy1-pacrunner-mozjs is installed on your system and if so, please remove it (it will probably trigger a replacement package which you can confirm). If that's not the case please add links to your crash reports after sending them to Mozilla (about:crashes). libprox1-pacrunner-mozjs was installed. I have removed it and will report back on stability. Stability seems much improved (although I did get one crash since then). For now let's mark this as resolved (or a dup). I'll open another ticket if stability seems an issue. Thanks for the feedback. Feel free to open a new bug with a reference to your submitted crash report for crashes you get after removing that reason. That can help a lot when investigating the issues. *** This bug has been marked as a duplicate of bug 759123 *** |
User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:14.0) Gecko/20100101 Firefox/14.0.1 Firefox appears much more susceptible to crashes since it's latest upgrade, I now have it fail several times a day, both when running flash and not. I ran it from the command line and observed the following output from a crash: firefox *** nss-shared-helper: Shared database disabled (set NSS_USE_SHARED_DB to enable). NOTE: child process received `Goodbye', closing down Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory Reproducible: Always Steps to Reproduce: 1. Run firefox 2. surf for a while 3. Actual Results: Crash throws me into Firefox's crash report window. This one I was able to reproduce two times in a row, but the 2nd time it took longer to trigger. firefox *** nss-shared-helper: Shared database disabled (set NSS_USE_SHARED_DB to enable). NOTE: child process received `Goodbye', closing down Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory Expected Results: Pleasurable and crash free web surfing :-). The ability to issue a bug report without having to repeatedly restart the web browser and data entry. I am using a Toshiba Satellite P855-S5200, I think the video hardware is Intel all the way, so why would libvdpau_nvidia appear in a module name under VDPAU? firefox *** nss-shared-helper: Shared database disabled (set NSS_USE_SHARED_DB to enable). NOTE: child process received `Goodbye', closing down Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory rpm -qa --last | grep -y mozilla MozillaFirefox-14.0.1-2.33.1 Mon 23 Jul 2012 11:26:02 AM EDT MozillaFirefox-branding-openSUSE-5.0-7.6.1 Wed 04 Jul 2012 02:34:05 PM EDT mozilla-nss-devel-3.13.5-9.16.1 Wed 04 Jul 2012 02:33:16 PM EDT mozilla-nss-3.13.5-9.16.1 Wed 04 Jul 2012 02:32:40 PM EDT mozilla-nss-certs-3.13.5-9.16.1 Wed 04 Jul 2012 02:31:28 PM EDT mozilla-nspr-devel-4.9.0-3.3.1 Wed 04 Jul 2012 02:31:28 PM EDT ca-certificates-mozilla-1.76-3.4.1 Wed 04 Jul 2012 02:30:43 PM EDT mozilla-nspr-4.9.0-3.3.1 Wed 04 Jul 2012 02:30:34 PM EDT mozilla-kde4-integration-0.6.3-6.1.2 Wed 04 Jul 2012 01:57:18 PM EDT But my hardware inquiry indicates: sudo /usr/sbin/hwinfo --gfx root's password: 09: PCI 02.0: 0300 VGA compatible controller (VGA) [Created at pci.319] Unique ID: _Znp.Af0T29Gu+A5 SysFS ID: /devices/pci0000:00/0000:00:02.0 SysFS BusID: 0000:00:02.0 Hardware Class: graphics card Model: "Intel VGA compatible controller" Vendor: pci 0x8086 "Intel Corporation" Device: pci 0x0166 SubVendor: pci 0x1179 "Toshiba America Info Systems" SubDevice: pci 0xfb00 Revision: 0x09 Driver: "i915" Driver Modules: "drm" Memory Range: 0xf7000000-0xf73fffff (rw,non-prefetchable) Memory Range: 0xe0000000-0xefffffff (ro,non-prefetchable) I/O Ports: 0xf000-0xf03f (rw) IRQ: 41 (75908 events) I/O Ports: 0x3c0-0x3df (rw) Module Alias: "pci:v00008086d00000166sv00001179sd0000FB00bc03sc00i00" Driver Info #0: Driver Status: i915 is active Driver Activation Cmd: "modprobe i915" Config Status: cfg=no, avail=yes, need=no, active=unknown Primary display adapter: #9 Checking my install/upgrade history: rpm -qa --last | grep -y mozilla MozillaFirefox-14.0.1-2.33.1 Mon 23 Jul 2012 11:26:02 AM EDT MozillaFirefox-branding-openSUSE-5.0-7.6.1 Wed 04 Jul 2012 02:34:05 PM EDT mozilla-nss-devel-3.13.5-9.16.1 Wed 04 Jul 2012 02:33:16 PM EDT mozilla-nss-3.13.5-9.16.1 Wed 04 Jul 2012 02:32:40 PM EDT mozilla-nss-certs-3.13.5-9.16.1 Wed 04 Jul 2012 02:31:28 PM EDT mozilla-nspr-devel-4.9.0-3.3.1 Wed 04 Jul 2012 02:31:28 PM EDT ca-certificates-mozilla-1.76-3.4.1 Wed 04 Jul 2012 02:30:43 PM EDT mozilla-nspr-4.9.0-3.3.1 Wed 04 Jul 2012 02:30:34 PM EDT mozilla-kde4-integration-0.6.3-6.1.2 Wed 04 Jul 2012 01:57:18 PM EDT rpm -qa --last | grep -y vdpau libvdpau1-0.4.1-17.1.2 Wed 04 Jul 2012 01:50:15 PM EDT And finally: zypper lr # | Alias | Name | Enabled | Refresh ---+----------------------------------------------------------+----------------------------------------------------------+---------+-------- 1 | Education | Education | Yes | Yes 2 | KDE:KDE3 | KDE:KDE3 | Yes | Yes 3 | Packman_Current/Tumbleweed_(Jacobs-university.de_mirror) | Packman Current/Tumbleweed (Jacobs-university.de mirror) | Yes | Yes 4 | TOra_and_Oracle_related_repositories_for_OpenSUSE_12.1 | TOra and Oracle related repositories for OpenSUSE 12.1 | Yes | Yes 5 | Tumbleweed | Tumbleweed | Yes | Yes 6 | devel:languages:haskell | devel:languages:haskell | Yes | Yes 7 | devel:languages:misc | devel:languages:misc | Yes | Yes 8 | home:syeg | home:syeg | Yes | Yes 9 | home:tiwai | home:tiwai | Yes | Yes 10 | openSUSE:12.1 | openSUSE:12.1 | Yes | Yes 11 | openSUSE:12.1:Update | openSUSE:12.1:Update | Yes | Yes 12 | openSUSE_Current_OSS' | openSUSE Current OSS | Yes | Yes 13 | openSUSE_Current_non-OSS | openSUSE Current non-OSS | Yes | Yes 14 | openSUSE_Current_updates | openSUSE Current updates | Yes | Yes 15 | science | science | Yes | Yes