Bug 775261

Summary: GNOME becomes non-responsive until gnome-shell is killed
Product: [openSUSE] openSUSE 12.3 Reporter: Forgotten User kmKxPAS-l0 <forgotten_kmKxPAS-l0>
Component: GNOMEAssignee: E-mail List <gnome-bugs>
Status: RESOLVED WONTFIX QA Contact: E-mail List <qa-bugs>
Severity: Critical    
Priority: P5 - None CC: cxiong, dimstar, dustinfalgout, forgotten_4P83LPe9jj, joon.ro, joonpyro, mcatanzaro
Version: Final   
Target Milestone: ---   
Hardware: 64bit   
OS: openSUSE 12.3   
Whiteboard:
Found By: --- Services Priority:
Business Priority: Blocker: ---
Marketing QA Status: --- IT Deployment: ---

Description Forgotten User kmKxPAS-l0 2012-08-09 14:28:45 UTC
User-Agent:       Mozilla/5.0 (X11; Linux i686) AppleWebKit/537.1 (KHTML, like Gecko) Chrome/21.0.1180.75 Safari/537.1

Had this in 12.1 as well, heard it was fixed in the 3.4 kernel but just experienced it with RC2 (32-bit)

Reproducible: Sometimes

Steps to Reproduce:
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Comment 1 Joon Ro 2012-08-13 01:44:41 UTC
I have this problem as well - it happened in the following situations: when I open up a option window in Thunderbird, when I open Cheese to use webcam.
Comment 2 Dominique Leuenberger 2012-08-13 11:02:30 UTC
Can you verify if you see any particular task consuming extreme CPU?
'top' might give some insight, especially as you seem able to reproduce this issue
Comment 3 Joon Ro 2012-08-13 20:20:04 UTC
Of course. I will make sure to check it out when it happens again.
Comment 4 Joon Ro 2012-08-13 20:30:16 UTC
(In reply to comment #2)
> Can you verify if you see any particular task consuming extreme CPU?
> 'top' might give some insight, especially as you seem able to reproduce this
> issue

Wow it happened right after I posted the comment above. 
This time it happened when I opened up FireFox (Thunderbird was open as well) .. I just feel like it has something to do with Mozilla apps.

Anywhy, I checked top, and actually it was gnome-shell which was having 100% CPU usage. Hope this is helpful in tracking this bug.
Comment 5 Joon Ro 2012-08-13 22:35:09 UTC
gnome-shell definitely has issues with Mozilla apps, or rather, whatever GUI component Mozilla apps using. 

I just found that when I have Thunderbird open, not only gnome-shell tends to hang, but also gnome activities overview becomes really slow. With Thunderbird closed, it is very snappy. As soon as I open Thunderbird, the animation became very slow and not even complete (only shows several parts of overview window, not all). 

Other things such as invoking alt-tab seems to be fine. Only activities overview has been affected so far.

I'm using nouveau driver with nvidia card, so I'm not sure if this is caused by the driver.

-Joon
Comment 6 Forgotten User kmKxPAS-l0 2012-09-04 14:04:48 UTC
Whenever I experience this issue, I find that gnome-shell itself is consuming the CPU.
Comment 7 Joon Ro 2012-09-05 13:08:09 UTC
It seems to be nouveau driver problem. I started using nvidia driver and this stopped happening. Also, I reverted back to nouveau driver after recent update, and it is noticeably improved - shell overview is now smooth with many apps (including thunderbird) open. Still sometimes gnome-shell freezes but it is much less frequent.
Comment 8 Forgotten User 4P83LPe9jj 2013-02-16 12:50:35 UTC
I have an Intel built-in graphics card and don't use neither Firefox nor Thunderbird, but also experience gnome-shell freezes. Usually it happens after pressing Super key to activate overview mode (unfortunately, I can't provide more specific information). Desktop becomes completely freezed until gnome-shell is killed. It's still the case in 12.3 RC1.
Comment 9 Dustin Falgout 2013-05-06 19:13:34 UTC
This bug is still alive and well in latest openSUSE Tumbleweed (GNOME 3.8.1) and 3.9.0-6-desktop kernel. I'd dont have anything specific to provide right now but I will bookmark this and would be glad to help debug the issue in anyway I can!
Comment 10 Dustin Falgout 2013-05-06 19:20:59 UTC
*** Bug 800683 has been marked as a duplicate of this bug. ***
Comment 11 Dustin Falgout 2013-05-07 14:06:17 UTC
I use Chrome for almost 100% of my web surfing. Thinking back, I had Chrome running when most of the crashes occurred...The majority of the crashes, actually. They occur EVEN MORE frequently if I have a youtube or netflix video playing but they aren't exclusive to videos being played. Could it have something to do with the way Chrome/Firefox/Flash interact with the GPU? It's just a thought, I really don't have actual coding knowledge. I have GNOME 3.8.1 installed on my main distro, openSUSE Tumbleweed, as well as Cinnarch: GNOME, & Ubuntu: GNOME Remix so its definitely not distro-specific. I will do my best to get some logs posted. I need to figure out why GDM & Xorg aren't producing any session logs or if something is preventing the logs from being saved. But. that's a whole different bug lol. Please, if there is anything specific I can do to help trace this let me know. Thanks!

My System Info:
 
Dell Inspirion N411Z - openSUSE, Cinnarch: GNOME, & Ubuntu: GNOME Remix
Intel Core i3-2350M CPU @ 2.30GHz
Intel Sandybridge Mobile HD Graphics
6GB SODIMM DDR3 1333 MHz Ram
SMBIOS version 2.6
DMI version 2.6
Comment 12 Michael Catanzaro 2013-07-08 03:44:20 UTC
In GNOME 3.8 the session logs all moved to the systemd journal.

Try:

journalctl _UID=1000

where 1000 is your UID.  (The id command will show you your UID if you don't know it. I think YaST does too.)

If that doesn't work, leave out the filter and you'll still get the logs (but a lot more, too).
Comment 13 Chao Xiong 2013-09-27 14:08:38 UTC
This happens to me as well (in openSUSE 12.3) but it usually happens when I try to unlock the screen. Sometimes, after I input the password and hit the Return, it just displays a blank screen. I have to switch to other VT to manually restart gnome-shell.
Comment 14 Tomáš Chvátal 2017-12-19 14:03:12 UTC
As 12.3 is out of support and gnome is quite newer now please try the latest supported release and open a new report if you can still reproduce the problem.