Bug 778302

Summary:	Since the update to firefox 15 my web browser crashes all the time
Product:	[openSUSE] openSUSE 12.1	Reporter:	Mathias Homann <Mathias.Homann>
Component:	Firefox	Assignee:	E-mail List <bnc-team-mozilla>
Status:	RESOLVED DUPLICATE	QA Contact:	E-mail List <qa-bugs>
Severity:	Normal
Priority:	P5 - None
Version:	Final
Target Milestone:	---
Hardware:	Other
OS:	Other
Whiteboard:
Found By:	---	Services Priority:
Business Priority:		Blocker:	---
Marketing QA Status:	---	IT Deployment:	---

Description Mathias Homann 2012-08-31 14:12:36 UTC

User-Agent:       Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.4 (KHTML, like Gecko) Chrome/22.0.1226.0 Safari/537.4 SUSE/22.0.1226.0

Since the update to FF15 came around firefox crashes all the time for me, no matzter what I do.

Even creating a completely new profile (rm -rf ~/.mozilla) didn't help, it just made firefox crash when I started it and tried to link it to my mozilla sync account.

Reproducible: Always

Steps to Reproduce:
1. remove ~/.mozilla
2. start firefox
3. link it to your existing mozilla sync account
4. watch it crash.
Actual Results:  
firefox crashes. permanently. on principle.

Expected Results:  
a web browser should be actually usable for browsing the web.

Comment 1 Mathias Homann 2012-08-31 14:26:13 UTC

this behaviour does not reproduce with a firefox binary downloaded from mozilla.com...

Comment 2 Wolfgang Rosenauer 2012-08-31 15:55:33 UTC

First please check if the package libproxy1-pacrunner-mozjs is installed:
rpm -q libproxy1-pacrunner-mozjs
and if it is remove it:
rpm -e libproxy1-pacrunner-mozjs
and check again.

Comment 3 Mathias Homann 2012-08-31 16:19:15 UTC

Yes, I *had* that package installed. I uninstalled it, and updated to FF15 again from the update repo, and it seems that FF is now more stable. Can't really tell yet, it only has been a few minutes...

*but* i had to add a lock on the package libproxy1-pacrunner-mozjs because "zypper dup" would have installed it again, even though nothing seems to require it.

Comment 4 Wolfgang Rosenauer 2012-08-31 16:29:00 UTC

(In reply to comment #3)
> Yes, I *had* that package installed. I uninstalled it, and updated to FF15
> again from the update repo, and it seems that FF is now more stable. Can't
> really tell yet, it only has been a few minutes...

I'm pretty confident. Therefore closing as duplicate. Please reopen if it doesn't fix the issue.

> *but* i had to add a lock on the package libproxy1-pacrunner-mozjs because
> "zypper dup" would have installed it again, even though nothing seems to
> require it.

Install libproxy1-pacrunner-webkit instead. That should make zypp happy.

*** This bug has been marked as a duplicate of bug 759123 ***

Comment 5 Mathias Homann 2012-08-31 16:34:19 UTC

I had both pacrunner packages installed... removing the mozjs one made zypper install it again until i locked it, even though the webkit flavour is installed as well.