Bug 792308

Summary: Booting with Logitech USB Headset h390 causes keyboard freeze on HP G72 Laptop
Product: [openSUSE] openSUSE 12.2 Reporter: James Sabatke <jsabatke>
Component: X.OrgAssignee: E-mail List <xorg-maintainer-bugs>
Status: RESOLVED WONTFIX QA Contact: E-mail List <xorg-maintainer-bugs>
Severity: Major    
Priority: P3 - Medium CC: jsabatke
Version: Final   
Target Milestone: ---   
Hardware: i386   
OS: openSUSE 12.2   
Whiteboard:
Found By: --- Services Priority:
Business Priority: Blocker: ---
Marketing QA Status: --- IT Deployment: ---

Description James Sabatke 2012-12-01 01:26:15 UTC
User-Agent:       Mozilla/5.0 (X11; Linux i686; rv:17.0) Gecko/17.0 Firefox/17.0

Plugging the headset in after the user session loads allows all functionality, including headset and keyboard.  Here is a list of what I have observed:

1. Booting with the h390 plugged in results in the headset not working.
2. Booting with the h390 plugged I can login to a user, but then the keyboard is totally unresponsive.  The mouse still works.
3. Booting with the h390 unplugged and then logging into a user, and THEN plugging the h390 in allows the h390 and keyboard to function
    properly.
4.  After step 3, locking the computer, or going into the sleep mode, and then returning to the user still allows the h390 and keyboard to
    function.
5.  After step 3, switching to another user disables the h390 and the keyboard.
6.  After step 5, switching back to the original user enables the h390 and keyboard.

Please note this is a LAPTOP so I have limited ability to switch USB ports, and I have tried every combination of USB mouse and headset.  Here is a lsusb listing:

Machine:/home/jim/software/usb-headset-button-0.9.2 # lsusb
Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 04f2:b1aa Chicony Electronics Co., Ltd Webcam-101
Bus 002 Device 004: ID 046d:0a0c Logitech, Inc. Clear Chat Comfort USB Headset
Bus 002 Device 003: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse

Obviously the offending devices is Bus 002 Device 004

Following a lot of googled advice, I have tried a lot of different keyboards with no effect.

Jim


Reproducible: Always

Steps to Reproduce:
1.Plug in headset
2.Boot and login
3.Keyboard is unresponsive
Actual Results:  
Keyboard is unresponsive for all keys.  Mouse still works.

Expected Results:  
Keyboard should respond to keystrokes.
Comment 1 James Sabatke 2012-12-01 01:27:50 UTC
I didn't see a USB list, and it may belong in that area.  I don't know if it's an X or USB problem.  Sorry.
Comment 2 Stefan Dirsch 2014-05-22 12:38:15 UTC
openSUSE 12.2 is no longer supported. Hence the issue won't be fixed for this product. In case the issue still is reproducable with a supported product (openSUSE 12.3/13.1 at the moment) or with openSUSE:Factory, please feel free to reopen. Thanks.