Bug 898051

Summary: ElanTech touchpad is not working
Product: [openSUSE] openSUSE Tumbleweed Reporter: Forgotten User zSqj9GjxKD <forgotten_zSqj9GjxKD>
Component: KernelAssignee: E-mail List <kernel-maintainers>
Status: RESOLVED DUPLICATE QA Contact: E-mail List <qa-bugs>
Severity: Major    
Priority: P2 - High CC: forgotten_zSqj9GjxKD, sverre.moe, tiwai
Version: 13.2 Beta 1Flags: tiwai: needinfo? (forgotten_zSqj9GjxKD)
Target Milestone: ---   
Hardware: x86-64   
OS: openSUSE 13.2   
URL: https://bugzilla.kernel.org/show_bug.cgi?id=48161
Whiteboard:
Found By: Beta-Customer Services Priority:
Business Priority: Blocker: ---
Marketing QA Status: --- IT Deployment: ---

Description Forgotten User zSqj9GjxKD 2014-09-23 21:20:53 UTC
HW: Fujitsu Celsius H730 
SW: opensuse factory (updated today)

# uname -a
Linux linux 3.16.2-1.gdcee397-desktop #1 SMP PREEMPT Sun Sep 7 04:40:17 UTC 2014 (dcee397) x86_64 x86_64 x86_64 GNU/Linux


touchpad is not working.

dmesg shows during boot:
[    2.102164] psmouse serio4: elantech: assuming hardware version 4 (with firmware version 0x570f00)
[    2.115979] psmouse serio4: elantech: Synaptics capabilities query result 0xc0, 0x14, 0x0c.
[    2.185683] input: ETPS/2 Elantech Touchpad as /devices/platform/i8042/serio4/input/input8
...

if I try to use the touchpad,   'systemd-journactl -f'   shows:

Sep 23 23:19:56 linux kernel: psmouse serio4: Touchpad at isa0060/serio4/input0 lost sync at byte 6
Sep 23 23:19:56 linux kernel: psmouse serio4: Touchpad at isa0060/serio4/input0 lost sync at byte 6
Sep 23 23:19:56 linux kernel: psmouse serio4: Touchpad at isa0060/serio4/input0 lost sync at byte 6
Sep 23 23:19:56 linux kernel: psmouse serio4: Touchpad at isa0060/serio4/input0 lost sync at byte 6
Sep 23 23:19:56 linux kernel: psmouse serio4: Touchpad at isa0060/serio4/input0 lost sync at byte 6
Sep 23 23:19:56 linux kernel: psmouse serio4: issuing reconnect request
Sep 23 23:19:57 linux kernel: psmouse serio4: Touchpad at isa0060/serio4/input0 lost sync at byte 6
Sep 23 23:19:57 linux kernel: psmouse serio4: Touchpad at isa0060/serio4/input0 lost sync at byte 6
Sep 23 23:19:57 linux kernel: psmouse serio4: Touchpad at isa0060/serio4/input0 lost sync at byte 6
Sep 23 23:19:57 linux kernel: psmouse serio4: Touchpad at isa0060/serio4/input0 lost sync at byte 6
Sep 23 23:19:57 linux kernel: psmouse serio4: Touchpad at isa0060/serio4/input0 lost sync at byte 6
Sep 23 23:19:57 linux kernel: psmouse serio4: issuing reconnect request
Sep 23 23:19:57 linux kernel: psmouse serio4: Touchpad at isa0060/serio4/input0 lost sync at byte 6
Sep 23 23:19:57 linux kernel: psmouse serio4: Touchpad at isa0060/serio4/input0 lost sync at byte 6
Sep 23 23:19:57 linux kernel: psmouse serio4: Touchpad at isa0060/serio4/input0 lost sync at byte 6
Sep 23 23:19:57 linux kernel: psmouse serio4: Touchpad at isa0060/serio4/input0 lost sync at byte 6
Sep 23 23:19:57 linux kernel: psmouse serio4: Touchpad at isa0060/serio4/input0 lost sync at byte 6
Sep 23 23:19:57 linux kernel: psmouse serio4: issuing reconnect request
Sep 23 23:19:57 linux kernel: psmouse serio4: Touchpad at isa0060/serio4/input0 lost sync at byte 6
Sep 23 23:19:57 linux kernel: psmouse serio4: Touchpad at isa0060/serio4/input0 lost sync at byte 6
Sep 23 23:19:57 linux kernel: psmouse serio4: Touchpad at isa0060/serio4/input0 lost sync at byte 6
Sep 23 23:19:57 linux kernel: psmouse serio4: Touchpad at isa0060/serio4/input0 lost sync at byte 6
Sep 23 23:19:57 linux kernel: psmouse serio4: Touchpad at isa0060/serio4/input0 lost sync at byte 6
Sep 23 23:19:57 linux kernel: psmouse serio4: issuing reconnect request
Comment 1 Forgotten User zSqj9GjxKD 2014-09-23 21:36:14 UTC
hwinfo --mouse
37: PS/2 00.0: 10500 PS/2 Mouse                                 
  [Created at input.249]
  Unique ID: AH6Q.ABvIlSyGYdD
  Hardware Class: mouse
  Model: "ETPS/2 Elantech Touchpad"
  Vendor: 0x0002 
  Device: 0x000e "ETPS/2 Elantech Touchpad"
  Compatible to: int 0x0210 0x0002
  Device File: /dev/input/mice (/dev/input/mouse0)
  Device Files: /dev/input/mice, /dev/input/mouse0, /dev/input/event1, /dev/input/by-path/platform-i8042-serio-4-event-mouse, /dev/input/by-path/platform-i8042-serio-4-mouse
  Device Number: char 13:63 (char 13:32)
  Driver Info #0:
    Buttons: 2
    Wheels: 0
    XFree86 Protocol: explorerps/2
    GPM Protocol: exps2
  Config Status: cfg=new, avail=yes, need=no, active=unknown
Comment 2 Forgotten User zSqj9GjxKD 2014-09-24 06:52:43 UTC
xinput list
⎡ Virtual core pointer                          id=2    [master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer                id=4    [slave  pointer  (2)]
⎜   ↳ ETPS/2 Elantech Touchpad                  id=13   [slave  pointer  (2)]
⎜   ↳ Logitech USB Optical Mouse                id=11   [slave  pointer  (2)]
⎣ Virtual core keyboard                         id=3    [master keyboard (2)]
    ↳ Virtual core XTEST keyboard               id=5    [slave  keyboard (3)]
    ↳ Video Bus                                 id=6    [slave  keyboard (3)]
    ↳ Video Bus                                 id=7    [slave  keyboard (3)]
    ↳ Power Button                              id=8    [slave  keyboard (3)]
    ↳ Sleep Button                              id=9    [slave  keyboard (3)]
    ↳ FJ Camera                                 id=10   [slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard              id=12   [slave  keyboard (3)]


xinput --list-props 13
Device 'ETPS/2 Elantech Touchpad':
        Device Enabled (139):   1
        Coordinate Transformation Matrix (141): 1.000000, 0.000000, 0.000000, 0.000000, 1.000000, 0.000000, 0.000000, 0.000000, 1.000000
        Device Accel Profile (271):     1
        Device Accel Constant Deceleration (272):       2.500000
        Device Accel Adaptive Deceleration (273):       1.000000
        Device Accel Velocity Scaling (274):    12.500000
        Synaptics Edges (297):  118, 2846, 92, 1624
        Synaptics Finger (298): 1, 1, 0
        Synaptics Tap Time (299):       180
        Synaptics Tap Move (300):       150
        Synaptics Tap Durations (301):  180, 180, 100
        Synaptics ClickPad (302):       0
        Synaptics Middle Button Timeout (303):  75
        Synaptics Two-Finger Pressure (304):    282
        Synaptics Two-Finger Width (305):       7
        Synaptics Scrolling Distance (306):     68, 68
        Synaptics Edge Scrolling (307): 0, 0, 0
        Synaptics Two-Finger Scrolling (308):   1, 0
        Synaptics Move Speed (309):     1.000000, 1.750000, 0.058411, 0.000000
        Synaptics Off (310):    0
        Synaptics Locked Drags (311):   0
        Synaptics Locked Drags Timeout (312):   5000
        Synaptics Tap Action (313):     0, 0, 0, 0, 1, 3, 2
        Synaptics Click Action (314):   1, 1, 1
        Synaptics Circular Scrolling (315):     0
        Synaptics Circular Scrolling Distance (316):    0.100000
        Synaptics Circular Scrolling Trigger (317):     0
        Synaptics Circular Pad (318):   0
        Synaptics Palm Detection (319): 0
        Synaptics Palm Dimensions (320):        10, 200
        Synaptics Coasting Speed (321): 20.000000, 50.000000
        Synaptics Pressure Motion (322):        30, 160
        Synaptics Pressure Motion Factor (323): 1.000000, 1.000000
        Synaptics Grab Event Device (324):      0
        Synaptics Gestures (325):       1
        Synaptics Capabilities (326):   1, 0, 1, 1, 1, 1, 1
        Synaptics Pad Resolution (327): 33, 33
        Synaptics Area (328):   0, 0, 0, 0
        Synaptics Noise Cancellation (329):     17, 17
        Device Product ID (260):        2, 14
        Device Node (261):      "/dev/input/event1"
Comment 3 Takashi Iwai 2014-10-07 13:22:08 UTC
The fix is still missing in the upstream, as it seems.
  https://bugzilla.kernel.org/show_bug.cgi?id=48161
Comment 4 Takashi Iwai 2014-10-07 13:26:12 UTC
BTW, just to be sure: could you check whether 3.17 kernel happens to work?
You can get a kernel from OBS Kernel:HEAD repo.
Comment 5 Forgotten User zSqj9GjxKD 2014-10-07 22:26:31 UTC
installed kernel 3.17.0-1.gba887ef from OBS Kernel:HEAD 

still not working; same messages in the logs 

:-(
Comment 6 Sverre Moe 2014-10-08 13:19:16 UTC
Duplicate bug report

*** This bug has been marked as a duplicate of bug 883192 ***