1021444 – Display freeze with opensuse 42.2

Bug 1021444 - Display freeze with opensuse 42.2

Summary: Display freeze with opensuse 42.2

Status:	RESOLVED DUPLICATE of bug 1014999

Alias:	None

Product:	openSUSE Distribution
Classification:	openSUSE
Component:	X11 Applications (show other bugs)
Version:	Leap 42.2
Hardware:	Other Other

Priority:	P5 - None Severity: Critical (vote)
Target Milestone:	---
Assignee:	E-mail List
QA Contact:	E-mail List

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Reported:	2017-01-23 15:42 UTC by Rajasekhar DP
Modified:	2017-01-24 23:16 UTC (History)
CC List:	1 user (show)

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Blocker:	---
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Description Rajasekhar DP 2017-01-23 15:42:34 UTC

I have installed brand new opensuse leap 42.2 on my new laptop . Post installation I can see display freezes randomly but very frequently . Because of this I need to a hard reboot everytime to get things working . I use  mate desktop environment and I can see freeze occurs 5-6 times a day . 

If there is any workaround please let me know .


Hwinfo output is pasted here .


rajasekhar@blr-l-prajasekhar:~> sudo hwinfo --gfxcard
08: PCI 02.0: 0300 VGA compatible controller (VGA)              
  [Created at pci.378]
  Unique ID: _Znp.LcWIU0SNBM0
  SysFS ID: /devices/pci0000:00/0000:00:02.0
  SysFS BusID: 0000:00:02.0
  Hardware Class: graphics card
  Device Name: "Onboard IGD"
  Model: "Intel HD Graphics 520"
  Vendor: pci 0x8086 "Intel Corporation"
  Device: pci 0x1916 "HD Graphics 520"
  SubVendor: pci 0x1028 "Dell"
  SubDevice: pci 0x06dc 
  Revision: 0x07
  Driver: "i915"
  Driver Modules: "drm"
  Memory Range: 0xe0000000-0xe0ffffff (rw,non-prefetchable)
  Memory Range: 0xd0000000-0xdfffffff (ro,non-prefetchable)
  I/O Ports: 0xf000-0xf03f (rw)
  IRQ: 126 (30466 events)
  I/O Ports: 0x3c0-0x3df (rw)
  Module Alias: "pci:v00008086d00001916sv00001028sd000006DCbc03sc00i00"
  Driver Info #0:
    Driver Status: i915 is active
    Driver Activation Cmd: "modprobe i915"
  Config Status: cfg=new, avail=yes, need=no, active=unknown

Primary display adapter: #8

Comment 1 Rajasekhar DP 2017-01-23 15:59:26 UTC

I observed this post of kernel and other packages yesterday . Following are the details 

Make : Dell E 7470 

Kernel's Installed : 

rajasekhar@blr-l-prajasekhar:~> rpm -qa | grep kernel-default
kernel-default-4.4.36-8.1.x86_64
kernel-default-4.4.27-2.1.x86_64


I can see screen flickers all of sudden and desktop freezes . Post that nothing works and I need to hard reboot to make things work .

Comment 2 Matthew Mah 2017-01-24 23:16:14 UTC

I think this is a duplicate of 1014999.

*** This bug has been marked as a duplicate of bug 1014999 ***