Bugzilla – Bug 1187029
IPP printing broken in cups-filters-1.25.0: all print jobs are lost
Last modified: 2021-06-14 09:45:34 UTC
A client computer successfully discovers IPP remote printers, but all print jobs are lost. The problem concerns Leap 15.2 as well as 15.3. After upgrading my laptop to 15.3 I discovered that though the remote printer queues appear in the printer list, I cannot use them to print. All print jobs sent to the remote queues disappear. On the client computer they are marked as completed without errors (nothing appears in /var/log/cups/error_log), while on the server side there is absolutely no trace of these jobs (nothing in the history, no error messages). After some realizing (see https://forums.opensuse.org/showthread.php/555156-Remote-printing-doesn-t-work?p=3038106#post3038106) I tried to update the cups-filters of the client computer to the version 1.28.8 from the repository https://download.opensuse.org/repositories/Printing/openSUSE_Leap_15.3/. After the update everything works well, jobs are printed successfully. Later I noticed that the problem concerns Leap 15.2 as well as Leap 15.3 (on another laptop).
According to https://forums.opensuse.org/showthread.php/555156-Remote-printing-doesn-t-work?p=3038106#post3038106 you "updated from Leap 15.1 to Leap 15.3" so this issue looks like a duplicate of bug #1178604 Here in your comment #0 you wrote "nothing appears in /var/log/cups/error_log" in contast to what there is in https://bugzilla.suse.com/show_bug.cgi?id=1178604#c0 ------------------------------------------------------------- Could not start IPP Backend (/usr/lib/cups/backend/ipp): 13 Permission denied ------------------------------------------------------------- i.e. that should appear in /var/log/cups/error_log but perhaps you overlooked it or you need to set "LogLevel debug" in /etc/cups/cupsd.conf see the section "Usually provide CUPS debug messages" in https://en.opensuse.org/SDB:How_to_Report_a_Printing_Issue See also the other duplicate bug #1175113 therein in particular https://bugzilla.suse.com/show_bug.cgi?id=1175113#c3 and https://bugzilla.suse.com/show_bug.cgi?id=1175113#c7 *** This bug has been marked as a duplicate of bug 1178604 ***