Bug 331747 - Shutdown Hang
Summary: Shutdown Hang
Status: RESOLVED WONTFIX
: 331701 339311 341117 343225 344581 344952 345200 345511 345682 347277 349076 351321 351511 357265 (view as bug list)
Alias: None
Product: openSUSE 10.3
Classification: openSUSE
Component: Kernel (show other bugs)
Version: Final
Hardware: x86 openSUSE 10.3
: P1 - Urgent : Critical with 10 votes (vote)
Target Milestone: ---
Assignee: Greg Kroah-Hartman
QA Contact: E-mail List
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2007-10-08 09:11 UTC by Imran Haider
Modified: 2008-07-12 13:10 UTC (History)
27 users (show)

See Also:
Found By: Customer
Services Priority:
Business Priority:
Blocker: ---
Marketing QA Status: ---
IT Deployment: ---


Attachments
mainboard information as shown by sisoft sandra (5.46 KB, text/plain)
2007-10-08 09:11 UTC, Imran Haider
Details
HWINFO (321.11 KB, application/octet-stream)
2007-10-09 13:38 UTC, Imran Haider
Details
Hardware Info, Toshiba P35-S629 (71.29 KB, application/x-gzip)
2007-11-02 04:02 UTC, David Rankin
Details
This patch resolved the problem in the RT Kernel, by backing out hunk from 2.6.22.10 (914 bytes, patch)
2007-12-03 09:07 UTC, Sven Dietrich
Details | Diff

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Description Imran Haider 2007-10-08 09:11:08 UTC
Created attachment 176738 [details]
mainboard information as shown by sisoft sandra

While shutting down the pc OpenSUSE 10.3 freezes and these three lines are shown at the bottom:

The System will be halted immediately
Master Resource Control : runlevel 0 has been reached
Skipped services in runlevel 0 : SuSEfirewall2_setup

Hardware information is attached in a notepad file.
Comment 1 Julian Medina 2007-10-08 23:06:01 UTC
*** Bug 331701 has been marked as a duplicate of this bug. ***
Comment 2 Julian Medina 2007-10-08 23:08:30 UTC
This is happening to me as well. I have a x86 machine and I tried disabling the firewall, but had no luck.
Comment 3 Greg Kroah-Hartman 2007-10-09 05:31:42 UTC
Is this on a multi-processor machine?

Can you attach the output of 'hwinfo'?
Comment 4 Imran Haider 2007-10-09 13:38:12 UTC
Created attachment 177079 [details]
HWINFO
Comment 5 Imran Haider 2007-10-09 13:39:40 UTC
This is an old pc and not a multi-processor machine & hwinfo is attached.
Comment 6 Greg Kroah-Hartman 2007-10-09 19:28:29 UTC
Can you try the next kernel-of-the-day which will come out tomorrow?  There is a fix for something like this and I think it might solve your issue.
Comment 7 Imran Haider 2007-10-09 21:37:50 UTC
Sure why not.
Comment 8 Julian Medina 2007-10-10 01:16:41 UTC
So, There is a new kernel coming out? Is it going to be in the updater?
Comment 9 Greg Kroah-Hartman 2007-10-10 04:14:21 UTC
No, not yet, this is in the "kernel-of-the-day" as found on our ftp site at:
http://ftp.suse.com/pub/projects/kernel/kotd/HEAD/
Comment 10 Aniruddha * 2007-10-10 15:49:59 UTC
I have seen the same bug on a Compaq Pressario v6000.
Comment 11 Imran Haider 2007-10-10 19:03:04 UTC
What a bummer the kernel update didn't do anything now what
Comment 12 Julian Medina 2007-10-10 21:45:56 UTC
I have not tried it, But there is another kernel security update today. I will try it. Wish me luck!
Comment 13 Julian Medina 2007-10-10 21:56:37 UTC
Sadly, The update did not work.
Comment 14 Julian Medina 2007-10-10 22:16:27 UTC
For now, I'm going to go back to 10.0.
Comment 15 Imran Haider 2007-10-11 02:25:16 UTC
So, what was actually there in the kernel update if the problem still exists
Comment 16 Imran Haider 2007-10-11 08:11:07 UTC
Ok back to Ubuntu 6.06 
Comment 17 Greg Kroah-Hartman 2007-10-11 15:45:55 UTC
Hm, for some reason the KOTD isn't being updated with the latest changes.

You should see something in the changelog talking about upgrading to the 2.6.22.10-rc1 kernel, if not, then the fix is not in the updated kernel, and nothing should have changed.

Let me go download the rpm and check it out.

As for moving back to ubuntu, that's fine, you will run into the same problem when they upgrade their kernel to a newer one :)
Comment 18 Greg Kroah-Hartman 2007-10-11 15:51:25 UTC
Ok, sorry, the kernel-of-the-day does not have this bugfix in it, so it would not make any difference.  Let me figure out how to get an update out there...
Comment 19 Julian Medina 2007-10-12 00:40:31 UTC
Thanks for your help! Can you let me know when there is an update? Because, I will move back to 10.3.
Comment 20 Greg Kroah-Hartman 2007-10-12 19:42:49 UTC
Ok, please try the updated kernel at http://ftp.suse.com/pub/projects/kernel/kotd/HEAD/i386/ now, it should have the shutdown fix in it and let me know if it solves the problem or not for you.
Comment 21 Julian Medina 2007-10-12 21:01:25 UTC
What file should we download?
Comment 22 Julian Medina 2007-10-13 17:49:45 UTC
I tried it and it did not work. I downloaded kernel-debug-2.6.22.10-20071011115904.i586.rpm off the site and installed it using yast. I know it installed properly. It also appeared in the GRUB Menu and booted up fine, But it has not fixed the shutdown problem.
Comment 23 Julian Medina 2007-10-19 01:13:51 UTC
I reverted back to suse 10.1, But what is the status of the shutdown hang?
Comment 24 Peter Nuechter 2007-10-29 19:11:44 UTC
The Description of the last three visible lines is identical to the case in bug <https://bugzilla.novell.com/show_bug.cgi?id=274042>.
I had the same phenomenon, when I used acpi=off boot parameter.
As I understand, the system doesn't power off w/o acpi, so these lines are the last messages that may appear, there may be no firewall issue at all...
Comment 25 Julian Medina 2007-10-31 22:08:07 UTC
Should we wait till there is a new kernel version out?
Comment 26 David Rankin 2007-11-02 04:02:23 UTC
Created attachment 181744 [details]
Hardware Info, Toshiba P35-S629

The same problem occurs on the Toshiba Satellite P35. However, the Toshiba hangs of reboot (before the initial shutdown completes) but will shutdown. So this is the same symptoms applied to reboot instead of sd.
Comment 27 David Rankin 2007-11-02 04:06:37 UTC
(In reply to comment #26 from david rankin)
> Created an attachment (id=181744) [details]
> Hardware Info, Toshiba P35-S629
> 
> The same problem occurs on the Toshiba Satellite P35. However, the Toshiba
> hangs of reboot (before the initial shutdown completes) but will shutdown. So
> this is the same symptoms applied to reboot instead of sd.
> 

NOTE: my e-mail is now drankinatty@suddenlinkmail.com. The cox account is inactive and I can't find where to change it on bugzilla.novell.com.
Comment 28 Forgotten User KSYEYC9iJz 2007-11-03 16:51:14 UTC
I just installed the 10.3 boxed version yesterday and have this same bug, will not shutdown. Intel P3, 866MHZ Micron Millemia. AIM BIOS. I know BIOS is older than cutoff date of 2001. I had the same problem with 10.2 and it was fixed by booting with ACPI=Force, ACM=0 or something like that. Cannot find where I wrote it down. If you think the new RPM mentioned above will work, I can try it.

Comment 29 Julian Medina 2007-11-12 06:30:37 UTC
It looks like there is a few more updates on the ftp server. I will try those. I'm currently at 10.1, But when I get a second I will go back to 10.3. Wish me Luck!
Comment 30 Somebody Luxemburg 2007-11-12 15:19:53 UTC
I have the same problem after updating the kernel yesterday...
After "The System will be halted immediately" nothing happens.
Comment 31 Peter Nuechter 2007-11-12 17:20:16 UTC
Same problem after kernel update - I will check next weekend...
Comment 32 Julian Medina 2007-11-12 19:15:10 UTC
Are you sure it is the kernel? Because, I'm currently at 10.1 and I think I'm running the latest version of the kernel. I will try and find out if I'am. If I'm not I will go to the ftp site and install the latest kernel in 10.1. Than we will go from there.
Comment 33 Peter Liebe 2007-11-14 18:59:30 UTC
I have the same problem on a dell inspiron 1501 with a 64 amd turion chip. No shutdown after update possible. i downgraded the kernel. Interesting: no problems on my older pc. it's i686 machine with a amd athlon xp 2.4
Comment 34 Julian Medina 2007-11-14 23:06:28 UTC
Strange! If someone from Novell can tell us the status on this bug that would be great!
Comment 35 Greg Kroah-Hartman 2007-11-14 23:09:53 UTC
We are very slowly still working on this, sorry...
Comment 36 Julian Medina 2007-11-14 23:14:17 UTC
Don't worry about it. I'm still on 10.1 and it is fine for now. But, When do you think this will be fixed?
Comment 37 Greg Kroah-Hartman 2007-11-14 23:42:54 UTC
It is impossible to determine given that we still don't know why this is happening...
Comment 38 Julian Medina 2007-11-15 17:29:53 UTC
If you need anymore info from me, Like log files. I will try my best to give them to you. If I install a kernel version from a year ago, Will it work?
Comment 39 Peter Liebe 2007-11-15 20:41:26 UTC
nothing changed after a new installation. my dell inspiron will only shutdown manually. i tried bootloader option apci=force, senseless. my old i686 machine works perfectly. sorry novell, but this is disappointing - the new kernel patch was marked as a security update.......:-(
Comment 40 Greg Kroah-Hartman 2007-11-15 20:50:21 UTC
Ah, I think this is a SMP issue, can someone please try booting with the "nosmp" or "maxcpus=0" command line added to the kernel and let me know if that changes anything or not on the shutdown?
Comment 41 Peter Liebe 2007-11-15 21:26:11 UTC
hi greg, i gave it a try, but it changed nothing on my dell inspiron. i had a response on the console like: "ata1: failed some devices" or something like that und booting was much much slower than normal. 
Comment 42 Greg Kroah-Hartman 2007-11-15 21:47:14 UTC
Peter, is your machine a multi-processor box or single processor machine?  I think this should only fix the single processor ones...
Comment 43 Peter Liebe 2007-11-16 10:28:37 UTC
@Greg: my laptop (dell inspiron 1501) is a multi-processor machine. and i tried booting with "nosmp" and later with "maxcpus=0" on a fresh openSUSE 10.3 installation. but shutdown keeps on hanging......
Comment 44 Peter Nuechter 2007-11-17 10:37:08 UTC
I believe this is a timing issue.
I performed a few boot-shutdown cycles and sometimes the system is turned off, sometimes not.
I can't discern a real pattern.

Is this a similar problem to the one solved in Bug 332845?

model name      : Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz

Comment 45 Peter Nuechter 2007-11-17 11:53:33 UTC
As already mentioned in comment 44 I suspect a timing issue.
Now - notwithstanding that I'm not really knowing what I'm doing - I inserted following lines into
/etc/init.d/halt.local
#####
echo -n Letting the system settle.
for i in `seq 10`; do
    echo -n "  ."
    sleep 1
done
echo
#####

I tried a system halt more than 5 times and the system always powered off.
So this might be a work around...

Comment 46 Julian Medina 2007-11-17 17:22:41 UTC
It could be a work around. I just switched to Fedora 8 and it is running the kernel from opensuse 10.3. No problems.
Comment 47 Greg Kroah-Hartman 2007-11-17 19:05:24 UTC
Peter, thanks for testing.

And yes, it is a timing issue, one I suspect dealing with the hotplug cpu sleep stuff, I'm still trying to track it down...
Comment 48 Julian Medina 2007-11-17 20:25:00 UTC
OK, I'm that we now what it is. We are making progress.
Comment 49 Peter Liebe 2007-11-19 16:47:58 UTC
some folks on suseforums.net had success with changing boot.grub menue. i will try booting with acpi=force, perhaps this will help.

See also: 
http://www.suseforums.net/index.php?showtopic=33291&hl=shutdown+hang
Comment 50 Peter Liebe 2007-11-19 19:05:21 UTC
....okay, okay.....it doesn't work. no change in behaviour.
Comment 51 Julian Medina 2007-11-19 19:21:59 UTC
That is a bummer. I installed Ubuntu 7.10 yesterday and it is shutting down fine. I think we should rule out a Kernel Bug.
Comment 52 Greg Kroah-Hartman 2007-11-19 19:48:18 UTC
What was the kernel version in Ubuntu 7.10?

If people upgrade to the FACTORY kernel version (2.6.24-rc2), does this problem go away for them?
Comment 53 Julian Medina 2007-11-19 22:06:31 UTC
I'm not sure what the kernel version is in Ubuntu 7.10, But I will check and get back to you. I still have not had time to do the updates in 7.10, So the shutdown may hang after the updates.
Comment 54 Julian Medina 2007-11-19 23:53:01 UTC
Ubuntu 7.10 is running kernel version 2.6.22-14-generic
Comment 55 Peter Liebe 2007-11-21 07:32:22 UTC
@ Greg: i upgraded to kernel version ftp://ftp.suse.com/pub/projects/kernel/kotd/SL103_BRANCH/i386/kernel-default-2.6.22.13-SL103_BRANCH_20071120141840.i586.rpm

but no success, my dell inspiron keeps on hanging when shutdown. i suppose this is no kernel bug.....??
Comment 56 Greg Kroah-Hartman 2007-11-21 07:38:48 UTC
No, can you try the KOTD from HEAD instead?  It should be 2.6.24-rc2 based (don't know if it moved to -rc3 yet or not...)
Comment 57 Peter Liebe 2007-11-21 11:02:32 UTC
I think it´s rc3 meanwhile. Yes, i will try it this afternoon and let you know what happened.....
Comment 58 Greg Kroah-Hartman 2007-11-21 16:52:03 UTC
*** Bug 343225 has been marked as a duplicate of this bug. ***
Comment 59 alain ratelle 2007-11-21 22:29:42 UTC
Hi,

I installed yesterday Suse 10.3 with all the updates.  When I do a shut down, Suse seems to close but it doesn't stop the power supply.  Before the install of Suse 10.3 I had Windows XP on the same computer without getting a shut down bug.  Of course the hardware was the same for XP and Suse 10.3.

Here is the last lines I have when I shut down Suse 10.3:


...
Unmounting file systems
securityfs unmounted
/dev/sdc3 unmounted
devpts unmounted
debugfs unmounted
/dev/sdc1 unmounted
Stopping udevd:

The system will be halted immediately
Master Resource Control: runlevel 0 has been
Skipped services in runlevel 0:
_



That is it!  The power supply stills running.


Comment 60 Greg Kroah-Hartman 2007-11-21 23:51:32 UTC
Yes, we realize this is an issue and are working to figure it out...
Comment 61 Julian Medina 2007-11-22 02:13:16 UTC
That is happening to me to. But, The problem is not the power supply. I think it could be the motherboard not halting the system or a command that is not being completed. When I shut it off and listen closely to the system it sounds like it has shut everything off except for the power supply, but the screen is still on meaning there is more than that.
Comment 62 Peter Liebe 2007-11-22 08:40:13 UTC
...perhaps this is the solution. i tried installing the kotd you recommended greg. but after that the booting of opensuse stopped just when the system tries to initialize the powersupply daemon. i tried booting suse again and again but booting stopped every time when powersupply daemon comes into it......
Comment 63 Peter Liebe 2007-11-24 19:19:41 UTC
@greg: 
it seems that this bug is happening also with ubuntu users. Searching i found this bug report:

https://bugs.launchpad.net/ubuntu/+source/linux-source-2.6.22/+bug/119308

looks very similiar to what we are experiencing. At the end of this bug report there is a workaround mentioned. i don´t know if this is also a possible solution for opensuse-users.
Comment 64 Julian Medina 2007-11-25 00:03:06 UTC
I'm currently running Ubuntu 7.10 and have no problems. If anyone could try modifying the lines in a text editor and let us know how it goes.
Comment 65 Forgotten User KSYEYC9iJz 2007-11-25 19:52:09 UTC
I found the following yesterday on my SUSE 10.3 system. If I chg the boot command line to acpi=force and apm=off my system will shut off.

System P3 Intel, 768 MB, 866MHZ Note the boot says the BIOS is older than 2001 and acpi is not present. 

My P4, ASUS 3,2MHZ 4GB with SUSE 10.2 shutdown Ok, No Mod. It seems I had this problem when 10.2 was on the P# system but it was fixed by adding the above command to a config file. I cannot remember which one. 

If you would like me to test the above mods, let me know what to modify and I will.
Comment 66 Julian Medina 2007-11-25 20:16:49 UTC
Thanks for testing it. How did you change the boot command line? Did you do it at the Grub Menu? If you can test the mods above that would be great!
Comment 67 Forgotten User KSYEYC9iJz 2007-11-26 00:01:24 UTC
Yes I changed it at the grub menu this time. On 10.2 I changed one of the config files but forgot which one. i thought I wrote it down but did not. If Ikdepim-users@kde.org remember it may have been under YaSt --> System --> /etc/sysconfig editor. But I don't find it there now on 10.2, so I must have modified one of the etc files.

Which mod are you refering to above? By the way my 10.3 kernel is 2.6.22.12-0.1-default

Referring to #61, thats what my system sounds like also without the command at grub boot.
Comment 68 Greg Kroah-Hartman 2007-11-26 18:55:36 UTC
*** Bug 341956 has been marked as a duplicate of this bug. ***
Comment 69 Greg Kroah-Hartman 2007-11-26 18:57:00 UTC
Can people try adding "acpi=off api=on" to their grub kernel command line when booting to see if that helps here?
Comment 70 Peter Liebe 2007-11-26 20:36:09 UTC
no good news greg. i added acpi=off and api=on to grub kernel command line. i was shutting down first with gnome gui and second with shutdown -h now. but without success. Terminal tolds:

"The system will be halted immediately
Master Resource Control: runlevel 0 has been reached
Skipped services in runlevel 0: SuSEfirewall2_setup
Stty_ standard input: unable to perform all requested operations"

I hope there are any information you need.....

Comment 71 Peter Liebe 2007-11-26 21:39:25 UTC
..one more hint:

when i shutdown my laptop i get this message:

"Running /etc/init.d/halt.local
gdm [2768]: WARNING: Failed to connect to socket /var/run/dbus/system_bus_socket"

Comment 72 Forgotten User KSYEYC9iJz 2007-11-27 01:30:44 UTC
I just did some testing on my older system. P3 Intel Tanzer board, 866mhz Award Bios. SUSE 10.3 (2.6.22.12-0.1-default) No actual acpi in BIOS. Tried several combinations:

Nothing in Grub command line:        Hangs as described above
acpi=force                           Hangs as described above
acpi=force apm=off:                  Shutsdown
acpi=force api=off:                  Shutsdown
acpi=force api=on:                   Shutsdown
acpi=force api=on apm=off            Shutsdown
All above were with factory DVD in Drive

Removing factory DVD made no difference in above results.
Comment 73 Peter Liebe 2007-11-27 09:52:20 UTC
@ Russ: I tested your combinations on my dell inspiron 1501, 1.6 Ghz AMD Turion, 1024 MB RAM, openSUSE 10.3 (2.6.22.12-0.1-default) with these results:

acpi=force apm=off:                  no shutdown
acpi=force api=off:                  no shutdown
acpi=force api=on:                   no shutdown
acpi=force api=on apm=off            no shutdown

The last commands (acpi=force api=on  and   acpi=force api=on apm=off) brought once again this message:

"Running /etc/init.d/halt.local
gdm [2768]: WARNING: Failed to connect to socket
/var/run/dbus/system_bus_socket"
Comment 74 Peter Nuechter 2007-11-27 14:11:01 UTC
Did anybody else try the delay "work around" as described in comment 45?
Did they succeed?
Comment 75 Hans Meier 2007-11-27 15:24:53 UTC
I'm also experiencing this problem with a Core 2 Duo 6600, but not on every shutdown (exactly as described in comment #44). However, the last lines on the screen look like this:

Unmounting file systems
rpc_pipefs umounted
securityfs umounted
/dev/sda1 umounted
devpts umounted
debugfs umounted
/dev/sda3 umounted                                        done
Stopping udevd:                                           done
                                                          done
The system will be halted immediately.

I don't have the lines with runlevel 0 or the firewall. Moreover, it's strange that I've only 3 "done"s at the positions as above, but that might be normal.
Comment 76 Peter Liebe 2007-11-27 15:41:59 UTC
@Peter: i will try the workaround described in comment #44 and will tell you my results.
Comment 77 Forgotten User KSYEYC9iJz 2007-11-27 15:57:34 UTC
I just tried the workaround described in #44. It did not work! I even changed the Sleep to 15. went back to one of the ones in #72 that worked. It may be BIOS related since it works on some System and not others. My system is a Micron Millinea. My system was purchased in 1999. No BIOS updates. Boot says BIOS older than 2001 for acpi stuff. Looking in actual BIOS there are no options for acpi.

The message with the #44 work around is Master Resource Control: runlevel 0 has been reached
Skipped services in runlevel 0   SuSEfirewall2_setup.
Comment 78 Peter Liebe 2007-11-28 08:50:24 UTC
I tried also the workaround described in comment #44. But: no success at all. no shutdown on my dell inspiron. is there anybody who could give some advice what to do? wait for a knew kernel or what?
Comment 79 Peter Liebe 2007-11-30 14:54:29 UTC
....one additional comment from me:
i tried installing the x86-64bit version of opensuse 10.3 on my laptop - the first time. the result was: i could shutdown my dell inspiron twice without problems. could it be that it's necessary to install the 64bit-version on a multiprocessor machine? i thought it's not......
meanwhile shutdown hangs once again - even with 64bit-installation......
Comment 80 Greg Kroah-Hartman 2007-11-30 17:05:39 UTC
*** Bug 345200 has been marked as a duplicate of this bug. ***
Comment 81 Greg Kroah-Hartman 2007-11-30 23:05:20 UTC
*** Bug 344581 has been marked as a duplicate of this bug. ***
Comment 82 Greg Kroah-Hartman 2007-11-30 23:05:28 UTC
*** Bug 344952 has been marked as a duplicate of this bug. ***
Comment 83 Sven Dietrich 2007-12-03 09:07:31 UTC
Created attachment 185591 [details]
This patch resolved the problem in the RT Kernel, by backing out hunk from 2.6.22.10
Comment 84 Peter Liebe 2007-12-03 09:28:21 UTC
Will this patch come as an update?
Comment 85 Greg Kroah-Hartman 2007-12-03 13:23:03 UTC
(In reply to comment #83 from Sven Dietrich)
> Created an attachment (id=185591) [details]
> This patch resolved the problem in the RT Kernel, by backing out hunk from
> 2.6.22.10
> 

Hm, that kind of makes sense.

Can anyone build their own kernel and try this change out?  It will be a day or so before I can get a test kernel out for this due to travel issues...
Comment 86 Greg Kroah-Hartman 2007-12-03 13:23:47 UTC
*** Bug 345511 has been marked as a duplicate of this bug. ***
Comment 87 Greg Kroah-Hartman 2007-12-03 21:53:56 UTC
*** Bug 341117 has been marked as a duplicate of this bug. ***
Comment 88 Greg Kroah-Hartman 2007-12-03 21:56:45 UTC
Sven, your change might work for the people who are suddenly seeing a regression, as it just reverts a .10 patch that was added to try to _fix_ this issue :(

For the others, this problem has always been there, and I thought that the patch would help fix it.  I'll back it out upstream, which should fix it for one class of people, but for the original group, no such luck...
Comment 89 Greg Kroah-Hartman 2007-12-03 21:58:00 UTC
*** Bug 345682 has been marked as a duplicate of this bug. ***
Comment 90 Andrew Sorensen 2007-12-04 01:22:15 UTC
My dell inpiron 1501 fails to shutdown as well, with kernel 2.6.22.12
so I am running 2.6.22.9-0.4 now, since id like to shutdown :D does this appear to be the same bug? or is this problem solved in 2.6.22.13 (id really not like to mess with ati driver if at all possible :D)
Comment 91 Bernd Lachner 2007-12-04 07:20:49 UTC
As I wrote in my duplicated bug report (Sorry I didn't found this bug report), on my system this bug occurs after a kernel update.

After kernel update 2.6.22.12-0.1 the system don't power off. With earlier kernel, power off works. Later kernel updates also don't power off. I use the 64 Bit version of openSUSE 10.3. with an AMD 64 Bit dual core on an Asus Mainboard M2N 1349.
Comment 92 Jaroslav Resler 2007-12-04 07:46:07 UTC
Exactly the same behaviour on my HP Compaq 6715s (AMD Turion 64 X2 mobile, openSuse 10.3, 32 bit): kernels starting from 2.6.22.12-0.1 (including the latest 2.6.22.13-0.3) fails to shutdown thus I am running 2.6.22.9-0.4 for now. (Sorry for duplicated report 341117).
Comment 93 Julian Medina 2007-12-07 15:54:22 UTC
I tried opensuse 11.0 Alpha0 and seeing the same problem. That is also running a different kernel version.
Comment 94 Sven Dietrich 2007-12-07 22:01:08 UTC
(In reply to comment #88 from Greg Kroah-Hartman)
> Sven, your change might work for the people who are suddenly seeing a
> regression, as it just reverts a .10 patch that was added to try to _fix_ this
> issue :(
> 

I found this as regression after updating SLE-RT to .10, via bisect, so it definitely tripped up RT. Usually when things like this show up in RT, and sporadically in other Kernels, a race is to blame.

> For the others, this problem has always been there, and I thought that the
> patch would help fix it.  I'll back it out upstream, which should fix it for
> one class of people, but for the original group, no such luck...
> 

I actually need to be near the machines to test this (to see if it powers down).
I added Ken Johnson, who now has the 8-way Intel where I first saw the issue (although it also affected an AMD box, iirc). Maybe Ken can install a current 10.3 RPM on the Intel and see if it powers down.
Comment 95 Greg Kroah-Hartman 2007-12-11 05:31:17 UTC
*** Bug 347277 has been marked as a duplicate of this bug. ***
Comment 96 Greg Kroah-Hartman 2007-12-14 22:38:23 UTC
The next kernel-of-the-day, based on 2.6.22.15 should fix the machines that regressed from the older 2.6.22.10 patch that was added.

Now to work on the older problem of machines that do not work for either "fix"...
Comment 97 Forgotten User DHIkF8sU1p 2007-12-18 12:17:41 UTC
I have installed this kernel
kernel-debug-2.6.22.15-SL103_BRANCH_20071216004958.x86_64
the problem is fixed

Will there be an official update via YOU?


Comment 98 Julian Medina 2007-12-18 15:44:03 UTC
It's Fixed? It there a 32 Bit patch?
Comment 99 Forgotten User KSYEYC9iJz 2007-12-18 16:00:36 UTC
Yes I also need a 32 bit patch. My kernel is linux-bt1m 2.6.18.8-0.7-bigsmp. Will there be a kernel update from You?
Comment 100 Greg Kroah-Hartman 2007-12-18 17:43:48 UTC
*** Bug 349076 has been marked as a duplicate of this bug. ***
Comment 101 Peter Liebe 2007-12-23 22:53:15 UTC
okay, i have installed kotd 2.6.22.15-SL103_BRANCH_20071217210116-default i686
the problem is fixed so far with my dell inspiron 1501
Comment 102 Julian Medina 2008-01-04 03:55:02 UTC
Peter, Do you remember what the link was on 2.6.22.15-SL103_BRANCH_20071217210116-default i686?
Comment 103 Peter Liebe 2008-01-04 09:32:28 UTC
Julian, the link is
ftp://ftp.suse.com/pub/projects/kernel/kotd/SL103_BRANCH/i386/

Good luck!

Comment 104 Greg Kroah-Hartman 2008-01-06 06:10:56 UTC
*** Bug 351321 has been marked as a duplicate of this bug. ***
Comment 105 Greg Kroah-Hartman 2008-01-06 06:11:19 UTC
*** Bug 351511 has been marked as a duplicate of this bug. ***
Comment 106 pedro marquina 2008-01-13 09:05:30 UTC
Solucionado.

Kernel 2.6.24-rc7-gd0c4c9d4-15-default

http://download.opensuse.org/repositories/Kernel:/Vanilla/openSUSE_10.2/i586/

Comment 107 pedro marquina 2008-01-13 15:20:43 UTC
perdon.

el nuevo kernel lo baje de:

http://download.opensuse.org/repositories/Kernel:/Vanilla/openSUSE_10.3/i586/

Gracias.
Comment 108 Forgotten User KSYEYC9iJz 2008-01-18 18:42:08 UTC
did the vanilla download fix this? My kernel is 2.6.22.13-0.3-default, is there an update for it?

Thanks
Comment 109 Julian Medina 2008-01-19 01:59:58 UTC
I have not had a second the try the patches. I will reply back when I do.
Comment 110 Julian Medina 2008-01-25 04:33:40 UTC
Sadly I had no luck. It is really weird it is working for Peter. But, my system is getting older so that probably has something to do with it. Hopefully, it will be resolved by the time opensuse 11.0 beta 1 is released.
Comment 111 Peter Liebe 2008-01-25 15:58:47 UTC
(In reply to comment #110 from Julian Medina)
> Sadly I had no luck. It is really weird it is working for Peter. But, my system
> is getting older so that probably has something to do with it. Hopefully, it
> will be resolved by the time opensuse 11.0 beta 1 is released.
> 

Julian, meanwhile i changed kernel to ftp://ftp.suse.com/pub/projects/kernel/kotd/SL103_BRANCH/i386/kernel-default-2.6.22.16-SL103_BRANCH_20080123142852.i586.rpm

hopefully this will work for you, it worked for me.
cheers
Comment 112 Greg Kroah-Hartman 2008-02-04 22:11:16 UTC
*** Bug 357265 has been marked as a duplicate of this bug. ***
Comment 113 Andrew Sorensen 2008-02-05 02:29:06 UTC
getting very sick of this bug... can someone pls tell me when it will be fixed or a way to prevent opensuse updater (KDE) from notifying me and having a reg triangle. 
Comment 114 Scott Couston 2008-02-05 12:09:05 UTC
Duplicate bug reporter:-

I can confirm that kernel update available via YOU 10.3
2.6.22.16-0.1
has CORRECTED power down/system hang on
Processor (CPU): AMD Athlon(tm) 64 X2 Dual Core Processor 4800+
Speed: 2,511.39 MHz
Cores: 2
With Motherboard ASUS M2N-MX SE 
Attn Bernd Lachner - This may be of interest to you ;-)
Attn Andrew Sorensen - Open Yast>Online update - Note errors - Possibly an issue I experienced a bug reported on errors in resolving dependencies in X64_86 systems ????? ;-)
One day suspend to RAM may actually work for us all - apologies different bug.
Comment 115 Greg Kroah-Hartman 2008-02-05 17:12:49 UTC
*** Bug 339311 has been marked as a duplicate of this bug. ***
Comment 116 Jan Zitnansky 2008-02-05 19:28:29 UTC
(In reply to comment #114 from Scott Couston)
> Duplicate bug reporter:-
> 

Unfortunately, the kernel update 2.6.22.16-0.1 did not fix the problem on my Compaq Presario V4000 w Centrino 1.7 GHz CPU. The interesting thing is that the problem occurs ONLY when I attempt to reboot/shut down the computer when no user is logged in (directly via SuSE splash screen). As long as I am logged on via KDE GUI as any user, the computer restarts/shuts down just fine.
Comment 117 Jan Zitnansky 2008-02-07 18:58:54 UTC
I upgraded my kernel to 2.6.22.16-0.2 and because I was curious, I tried to reboot the computer from the splash screen via KDE GUI. To my surprise the computer rebooted fine. Then I logged on as a certain user, logged off again (ended GUI session) and attempted to reboot the computer via the splash screen once more. Guess what! The computer froze. I suspect it has something to do with a wireless network card. The computer rebooted okay when the wireless ethernet connection was inactive. As soon as I activated the connection to an access point when I was logged on, the computer was unable to reboot again via the splash screen.
Comment 118 Jan Zitnansky 2008-02-10 18:20:54 UTC
(In reply to comment #117 from Jan Zitnansky)

Well, I was obviously wrong about the radio. The OS often gets hanging though the computer is not connected to any network.
Comment 119 Alex Rodriguez 2008-02-22 14:26:38 UTC
I got the same problem

My laptop ran fine with 10.2
at the update to 10.3 it did not turn off

DELL Inspiron 1501 AMD Thurion dual core 64bits

Greetings
Comment 120 Julian Medina 2008-02-22 15:36:49 UTC
I still haven't had a second to test the new kernel out. I may test the alpha version of 11.0 and see if that doesn't fix the problem.
Comment 121 Sven Dietrich 2008-02-25 06:12:38 UTC
(In reply to comment #120 from Julian Medina)
> I still haven't had a second to test the new kernel out. I may test the alpha
> version of 11.0 and see if that doesn't fix the problem.
> 

I still see the issue on a(In reply to comment #119 from Alex Rodriguez)
> I got the same problem
> 
> My laptop ran fine with 10.2
> at the update to 10.3 it did not turn off
> 
> DELL Inspiron 1501 AMD Thurion dual core 64bits
> 
> Greetings
> 

I still see the issue on a Dell 7500 Inspiron that I inherited end of 07.
No time to bisect things at this point - sorry.
Comment 122 David Rankin 2008-02-26 06:34:21 UTC
with 2.6.22.17-0.1-default, the issue is still present for a Dell Dimension 4100
Comment 123 Sven Dietrich 2008-02-26 08:09:28 UTC
(In reply to comment #122 from David Rankin)
> with 2.6.22.17-0.1-default, the issue is still present for a Dell Dimension
> 4100
> 
Does it have ANY ACPI functionality? 
Comment 124 Gabriel Fróes Franco 2008-02-26 13:02:45 UTC
Hi all. I'm too having the same problem on my notebook. An Intel Core Duo T2250 1,73GHz.

Tried installing kotd 2.6.25 and had the same problem. Computer doesn't shutdown, hanging on the last message: The system will be halted immediately.

Tried different configuration at grub menu with acpi=off, apm=off, acpi=on apm=off and none of those worked.

Tried the timing workaround with no luck as well.

Is there any info that I could provide to help out?
Comment 125 Andrew Sorensen 2008-02-26 19:39:48 UTC
it didnt happen here when i compiled my own 2.6.24 kernel. so its something suse did to the kernel, i went back to the 2.6.22.9-0.4-default i686 kernel offical from suse to get away from the bug, since ati does no good with my custom kernel (i have to use old driver) I really hope you are working on this bug, its super anoying...
Comment 126 David Rankin 2008-02-28 05:36:53 UTC
(In reply to comment #123 from Sven Dietrich)
> (In reply to comment #122 from David Rankin)
> > with 2.6.22.17-0.1-default, the issue is still present for a Dell Dimension
> > 4100
> > 
> Does it have ANY ACPI functionality? 
> 

Yes, but what ever minimal ACPI came with the P3-800 system. Windows will suspend and resume, but that's about it.  I've looked at the specs: http://support.dell.com/support/edocs/systems/dzuul/specs.htm and they don't tell you much. This computer had no problems with 10.0. However, since loading 10.3, it has never shut down without hanging.
Comment 127 Forgotten User KSYEYC9iJz 2008-03-06 18:44:31 UTC
I have a new problem. Old systems were 10.3 with no acpi or apm. would shutdown with acpi=force, apm=off. 10.2 system shutdown with no changes it has acpi. Upgraded to lastest 10.3 with patch disk for sis problem. It now refuses to shutdown even with acpi=off apm=off in menu.lst. Tryed other combinations with no success. Its an ASUS p4p800-de motherboard.
Comment 128 Andrew Sorensen 2008-03-06 23:53:02 UTC
how much longer till this is fixed? its super annoying... if you cant fix it, why not just make a way to ignore the kernel updates in opensuse updater or something, or make a repo with a working kernel in it, that overrides the offical one...
Comment 129 Andrew Sorensen 2008-03-13 03:47:57 UTC
hey, no more shutdown hang after i rebuilt and updated kernel to latest offical, now lets hope it will stay that way.
Comment 130 Forgotten User KSYEYC9iJz 2008-03-14 17:56:52 UTC
Andrew could you post the version url of the kernel you used and also any special things for recompling the kernel as I've never done that.
Thanks
Comment 131 Andrew Sorensen 2008-03-14 22:44:36 UTC
2.6.22.17-0.1-default, installed from zypper, I previously didn't install this kernel because of ATi and since there was nothing about it being fixed in log and such, but it works :)
Comment 132 Julian Medina 2008-03-14 23:11:02 UTC
I have not had a second to try opensuse 11.0 Alpha2 yet. Does anybody know if it has been fixed?
Comment 133 Forgotten User KSYEYC9iJz 2008-03-15 01:24:45 UTC
(In reply to comment #131 from Andrew Sorensen)
> 2.6.22.17-0.1-default, installed from zypper, I previously didn't install this
> kernel because of ATi and since there was nothing about it being fixed in log
> and such, but it works :)
> 

Thats the kernel I have except mine is: 2.6.22.17-0.1-bigsmp. It does not work on my ASUS motherboard. I have another system with 10.3 and no acpi or apm in bios. I think it works there. I was setting acpi=force and apm=off in menu.lst and I don't know if I took it out. I will check. the above big version came from the download.opensuse.org/update/10.3. I did use the KSIO patch to get 10.3 installed because off hang at the SIS controller.

Guess this is not fixed for everyone. I can tell you on same machine 11.0alpha2 works fine.

Comment 134 Forgotten User KSYEYC9iJz 2008-03-15 01:26:22 UTC
(In reply to comment #132 from Julian Medina)
> I have not had a second to try opensuse 11.0 Alpha2 yet. Does anybody know if
> it has been fixed?
> 
I have 11.0 alpha installed on my system and it shuts down fine with no changes by me. ASUS P4 motherboard.
Comment 135 Thomas Renninger 2008-05-26 12:13:46 UTC
For all the old P3 boards: try to use acpi=force.
Are there any boards newer than 5 years showing this, then please reopen and explain what kind of HW you have.
Filing a critical bug with prio 1 against these old HW pieces is ridiculous (external users really should not be able to touch the prio flag...).

Closing won't fix for 10.3. Please try 11.0. If it works with acpi=force, this is needed. No, it is not possible to detect automatically whether your old BIOS works better with or without acpi.
Comment 136 Forgotten User KSYEYC9iJz 2008-05-26 15:19:27 UTC
I'm running an ASUS p4s800DE motherboard. Its on the board of 5 years. I have 11.0 Beta 3 installed and I do not have to set acpi or apm off to shutdown. So I guess when the orfficall release come I will switch to that for production. I also have a old p200 866MHZ whic has acpi=off and apm=off since neither is available in the BIOS. It shutsdown. The ASUS does not shutdown with either or both shut off. It hangs with strange sounds from the speakers. I then push the power off and it shuts down. SO I can live for another month or so with it.

Thanks for your responses.
Comment 137 Thomas Renninger 2008-05-26 15:45:04 UTC
Best, only describe the affected machine. This is a very BIOS/machine specific (99% of all machines shut down nicely).
If the machine is too old and already gets blacklisted to automatically boot with acpi=off (dmesg |grep -i acpi), then try acpi=force
Otherwise (if acpi is used) try acpi=off.
Comment 138 Thomas Renninger 2008-05-26 15:47:10 UTC
The bug reporter has relatively new machine a P4. There you should not try the acpi=off/force switch. Best you first check whether you run the latest BIOS, as said this is very BIOS dependent.
Comment 139 Julian Medina 2008-05-26 18:22:13 UTC
The sad part is that I have been trying to fight this bug since October. I have sort of given up. But for some reason still working on it.